1812 Bpo Operations Jobs - Page 2

As a Manager, Travel Experience Consultant, you will lead a dedicated team of Travel Consultants. This role requires a unique blend of people leadership, operational management, and relationship cultivation. You will be responsible for the day-to-day oversight of your team, ensuring they provide exceptional service, while also managing the strategic service relationship with the dedicated customer's Travel Manager and Specialists. Your leadership will be key to developing a high-performing team, driving continuous improvement, and ensuring the success of the offline travel program for our most valued customers. What You'll Do People Leadership & Development: Serve as the frontline manager fo...

Job description Opening_Team Leader - Operations (Domestic E-Commerce Inbound) _Nagpur Only Immediate joiner or with max 30 days of notice 5 days working with 24/7 rotational shift. Looking a candidate with overall Minimum 4-8 years of experience in those as a TL for voice Process should at least 1 to 2 year on paper. Voice Experience -Mandate E-Commerce Domain Experience - Added advantage. Good communication Budget - INR 4.3L Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT. Graduation - Mandate Only immediate joiner. Inbound Should have prior experience of handling voice process Responsible for meeting the SLA targets Excellent real time management skills Ensure schedule...

Interested candidates can share their resume - Jitendra.Pandey@cotiviti.com / 7350534498 POSITION DESCRIPTION JOB TITLE: Manager - Operations General Summary: The Manager is a supervisor who manages the day to day operational activities of the Leadership team. This includes ensuring that the program leaders deliver as per set expectations while maintaining the required quality standards. The role involves day to day coordination with internal as well external teams. The Manager is also required to analyze data and identify trends for performance & quality improvements. Principal Duties/ Responsibilities: Effectively lead a team of program leaders on Healthcare projects. Ensure Team meets dai...

We are looking for a skilled Team Leader to join our Operations team in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have a strong background in leading teams and driving business growth. Roles and Responsibility Lead and manage a team of professionals to achieve operational excellence and drive business results. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and optimize operations. Coach and mentor team members to enhance their skills and performance. Ensure compliance with company policies ...

Work Location: Bangalore Brookfield Job Type: Full-time Mode of Work: Work from Office Shift Timings: Day Shift / Mid Shift Total Openings: 700+ Call HR Jyothsna @ 861 845 7497 Email jyothsna@prorecruittechnologies.com Who Can Apply? We welcome applications from enthusiastic candidates who are passionate about customer service and building a career in the BPO industry. Any Graduate / Undergraduate from any stream or discipline Candidates with active backlogs also eligible Freshers looking to start their career in the BPO sector Experienced professionals from any customer service background Non-Voice Process Chat & Email Support Immediate Joiners preferred Role: Customer Support Executive (No...

We are looking for Chat process and Email process non voice Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 40000 Need Good English speaking Call HR Sayeda 8422972322 bushra 7666450996

MASS HIRING FOR CUSTOMER SUPPORT EXECUTIVE FOR (CHAT & VOICE) BOTH THE PROCESS 5 DAYS WORKING + FREE CABS SALARY UP TO 5 LPA + INCENTIVES LOCATION (JAIPUR). Call HR MANSI TO Schedule Your Interview @ 9257030238 Call HR ISMITA To Schedule Your Interview @ 9257048584 Drop your Resume # mansi@virtueplacement.com Role & responsibilities:- Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file record...

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Soniya - 9694462811 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Interested Candidates Can Call/WhatsApp on HR Prerit- 8118831413 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Ruchi- 9680005799 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Interested Candidates Can Call/WhatsApp on HR Ritika 8619210763 , HR Sneha 7982985747 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Jyoti- 9214555567 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

We Paisabazaar is hiring Assistant Manager (Outbound Telesales) for Chennai, Tharamani Location. Candidate should have strong experience in managing entire BPO sales operations with strong people management skills. Interested Candidates can call or WhatsApp their resume on 7982112501 (Brijesh Kumar) or Share resume on given email Id - Brijeshkumar@paisabazaar.com Job Locations : Chennai, Tharamani (Local Language Mandatory) Product - Financial Product Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity tha...

Position: Operation Manager BPO/Call Center -Outbound and Inbound (Retail Process) Experiences: Overall, 10 + years of experiences and 2 years as Operation Manager on Paper. Location : Navi Mumbai, Turbhe Good Knowledge of Process/Inbound/Outbound/Back Office (Varies) Contact Centre KPIs for Banking process Understanding of CSAT and customer experience The candidate should also have excellent problem-solving capabilities and lateral thinking skills. Learn the process and be the product and domain expert Good Knowledge of Quality Tools, Excel & PowerPoint Presentation Knowledge of the operational process, logical thinking, reporting, and analysis Ability to understand instructions, client req...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What can you expect in a DVP of Operations role with TaskUs:As the Division Vice President of Operation...

Job Summary: The Operations Manager is responsible for overseeing the daily operations of the organization to ensure efficiency, productivity, and profitability. This role involves managing people, optimizing processes, maintaining quality standards, and implementing strategic initiatives to drive continuous improvement across departments. Key Responsibilities: Operational Management: Oversee end-to-end business operations, ensuring smooth workflow and alignment with organizational goals. Develop and implement operational policies, procedures, and best practices. Monitor key performance indicators (KPIs) and operational metrics to assess performance and identify areas for improvement. Team L...

Job Summary: The Operations Manager is responsible for overseeing the daily operations of the organization to ensure efficiency, productivity, and profitability. This role involves managing people, optimizing processes, maintaining quality standards, and implementing strategic initiatives to drive continuous improvement across departments. Key Responsibilities: Operational Management: Oversee end-to-end business operations, ensuring smooth workflow and alignment with organizational goals. Develop and implement operational policies, procedures, and best practices. Monitor key performance indicators (KPIs) and operational metrics to assess performance and identify areas for improvement. Team L...

Work Location – Airoli, Rabale, Thane , Mumbai Suburbs Experience : 0 (freshers) up to 2 y Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Pass & Any Graduate Shift Timing : Day & Night Joining : Immediate English communication

Hiring Team Leader for Baking process Location- Pune Salary - up to 4.80 LPA Qualification- Graduation Exp -2+ Years as a Team Lead with banking process Call or WhatsApp@7986969965

Roles & Responsibilities: 'Own' the client relationship from the point of sale Lead, manage, and support the early life account management team Ensure, always, that new clients' problems are resolved quickly, by owning the issue and tracking resolution through the relevant back office/frontline teams Deliver growth in revenue including upselling products and increasing online and offline orders Resolve any issues created during the sale, including mismatch between client need and products sold Align packages with client affordability within a framework to be agreed - ensuring prompt action is taken to address clients that aren't getting what they expected or needed and neither are we Work cl...

Greetings from Solis HR Solutions !!!! Were Hiring for International & Domestic Voice & Non-Voice Process (Customer Support | Sales | Technical Support | Non-Voice) Why Join Us Work From Office Stable & Professional Environment Excellent Salary Packages (Freshers & Experienced) Career Growth in Customer Support, Sales & Non-Voice Multiple Prime Locations in Bangalore Job Details: Education: Min. PUC / Graduates Freshers Salary: 20K to 25K Experienced (BPO Voice): Up to 45k(6LPA) Non-Voice: Up to 30K Sales Roles: Up to 45K CTC Shifts: Rotational & Day Shifts Locations: Manyata | Whitefield | Marathahalli | Silkboard Immediate Joiners Preferred Contact HR Balaji: 7676003806 Share your resumes ...

Job Description: Responsibilities: Lead and manage teams in Quality or Operations for Banking domain processes. Oversee and ensure compliance with FCC, AML, and KYC guidelines within operational frameworks. Drive process improvements and ensure adherence to quality standards and SLAs. Monitor performance metrics, conduct audits, and implement corrective actions where required. Collaborate with stakeholders and clients to enhance process efficiency and service delivery. Provide strategic direction, mentoring, and performance management for team members. Identify risks and ensure robust governance and control mechanisms. Experience: 812 years of experience in Quality or Operations, with releva...

Job Description: Responsibilities: Lead and manage teams in Quality or Operations for Banking domain processes. Oversee and ensure compliance with FCC, AML, and KYC guidelines within operational frameworks. Drive process improvements and ensure adherence to quality standards and SLAs. Monitor performance metrics, conduct audits, and implement corrective actions where required. Collaborate with stakeholders and clients to enhance process efficiency and service delivery. Provide strategic direction, mentoring, and performance management for team members. Identify risks and ensure robust governance and control mechanisms. Experience: 812 years of experience in Quality or Operations, with releva...

Job Description: Responsibilities: Lead and manage teams in Quality or Operations for Banking domain processes. Oversee and ensure compliance with FCC, AML, and KYC guidelines within operational frameworks. Drive process improvements and ensure adherence to quality standards and SLAs. Monitor performance metrics, conduct audits, and implement corrective actions where required. Collaborate with stakeholders and clients to enhance process efficiency and service delivery. Provide strategic direction, mentoring, and performance management for team members. Identify risks and ensure robust governance and control mechanisms. Experience: 812 years of experience in Quality or Operations, with releva...

Job Description: Key Responsibilities: Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements. Engage customers in meaningful conversations to promote products/services or gather required information. Handle objections professionally and escalate complex issues when necessary. Collaborate with team leads and quality analysts to improve call quality and performance. Ensure compliance with company policies and US calling regulations Required Skills & Qualifications: Bachelors degree or equivalent. Open to Work from Office Excellent verbal communication and interpersonal skills. Familiarity with CRM tools and call centre software. Ability to work night...