1130 Bpo Operations Jobs - Page 2

Roles and Responsibilities * Manage BPO operations to ensure efficient processing of customer requests. * Monitor and analyze attrition and shrinkage rates, implementing strategies to reduce them. * Develop and maintain sales processes to drive revenue growth. * Collaborate with cross-functional teams to improve overall operational efficiency. Desired Candidate Profile * 1-6 years of experience in BPO operations or a related field. * Strong understanding of attrition, shrinkage, and sales process management. * Proven track record in reducing attrition rates through effective people management strategies. CONTACT HR SHOUMIK - 9833585888

Job Title: Fresher International Customer support Are you a confident communicator with a passion for customer service? We are looking for enthusiastic freshers to join our International Voice Support team. This is an excellent opportunity to start your career in a fast-paced, global environment, gain hands-on experience, and grow within a supportive team. Key Responsibilities Handle inbound and outbound calls to assist international customers with queries, complaints, or support issues. Provide accurate and timely information while ensuring high customer satisfaction. Follow communication scripts and company guidelines. Record all interactions in the CRM system clearly and concisely. Collab...

We are hiring for sales team leader!!!!! Company Name:- Ileads Axuiliary services Pvt Ltd Exp Required In sales Domain More than One Year Exp Required In Sales Team Leader Job Location:- Noida Sector 16 Salary:- 35k inhand salary ( Per Month) Process:- Motar Insurance Good Communication Skills Required Kindly share your cv or directly call To ( HR Bhumika 7982601044)

Join a leading Reputed Bank as a Virtual Care Manager in Operations. This is a client-facing role where you will handle customer support, query resolution, and operational excellence through virtual. Required Candidate profile Customer retention and renewal management Customer onboarding & relationship building Cross-selling / up-selling financial products

We are hiring an experienced Senior Operations Manager to lead and manage large-scale call centre/BPO operations in Pune. The ideal candidate will have 10+ years of BPO experience, with a minimum of 45 years in a leadership role. Responsibilities include overseeing day-to-day operations across voice, non-voice, inbound/outbound, and back-office processes, driving SLA adherence, mentoring teams, handling client interactions, managing escalations, and leading process optimization initiatives. This is a full-time role for immediate joiners only.

Work Location – Airoli, Rabale, Thane , Mumbai Suburbs Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Any Graduate Shift Timing : 24/7 shift Joining : Immediate

Work Location – Airoli, Rabale, Thane , Mumbai Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Any Graduate Shift Timing : 24/7 shift available Joining : Immediate

Immediate Openings for Alorica walkin and get placed ..Call our experts for more information. Call Ruksar : 89519 58202 Call Kulsom : 89714 58202 Call Daniya : 81479 58202

Roles and Responsibilities * Lead a team of sales operations professionals to achieve operational excellence and drive business growth.

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 45000 Need Good English speaking Call HR aliza 7045428415

Job description Hiring for Indias Leading B2B / E-commerce Company Process Designation: Team Lead Experience: 2 to 5 Years Minimum Qualification: A minimum of 65% marks in 10th, 12th, and graduation Location: Noida JOB DESCRIPTION Organize and manage a small team of 7-8 project delivery executives. Teach and train team members on various process strategies. Fulfill Catalog needs as per Client Demand and Organization SOP. Prior Knowledge/Experience on an E-commerce platform will be a plus. Good knowledge of web applications and their functioning (Internet, Search Engines, Digital Marketing, etc.). Applicant should possess strong Email handling skills. Provide strategic initiatives and recomme...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your dep...

Job Title: Assistant Operations Manager BPO Department: Operations Reports To: Operations Manager / General Manager Location: Vadodara Job Type: Full-Time Job Summary: The Assistant Operations Manager supports the Operations Manager in overseeing daily BPO operations, ensuring service level agreements (SLAs), quality, and productivity metrics are consistently met. This role involves managing team leads and agents, streamlining processes, handling client communications when required, and ensuring overall operational efficiency and client satisfaction. Key Responsibilities: Assist in managing day-to-day operations of assigned BPO campaigns (voice/non-voice/inbound/outbound). Supervise Team Lea...

About the Role We are seeking an experienced and results-driven Assistant Manager Operations to lead and optimize a high-performing BPO call centre team handling sales and customer service processes. The ideal candidate will have strong leadership skills, a proven track record in achieving KPIs, and the ability to drive performance excellence in a fast-paced environment. Key Responsibilities Team Leadership: Manage, coach, and motivate a team of agents to achieve sales targets, customer satisfaction scores, and operational KPIs. Process Management: Oversee inbound and outbound operations for both sales campaigns and customer support functions. Performance Monitoring: Track daily/weekly/month...

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, Salary up to 26000 Need Good English speaking Call HR butool 7897434505 zeba 7304275215

International customer service: Work from office Rotational shifts Voice Process Salary-15K CTC - 35K CTC 12th or Graduate required 5.5 days working Cab facility for girls Call me 9781021114 WhatsApp number 9781021114 Required Candidate profile Good communication skills Flexible with 24*7 shifts Performance based incentives Rotational off's Options for promotion

Role Overview The Operations Manager will be responsible for overseeing and ensuring the successful execution of the USA sales process, focusing on client onboarding, service quality, performance delivery, and continuous improvement. This role will serve as the bridge between the sales, operations, and support teams to guarantee seamless delivery of services to US-based clients, ensuring customer satisfaction and adherence to SLAs. Key Responsibilities Own end-to-end delivery of services for the USA Sales Process, ensuring timely execution and high-quality standards. Work closely with the Sales & Account Management teams to transition new clients smoothly from sales to delivery. Manage clien...

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both are welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Anayana - 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Ritika- 8619210763 HR Arpit - 9588836462 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Dev - 9024748407 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5 LPA Minimum 1 year Experienced is required 5 Days working Rotational Shifts Cabs provided Interested candidates whatsapp on HR Radhika - 7420951959 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates can Whatsapp on HR Soniya - 96944 62811 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Divya- 98875 39513 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

5-8 years of exp in call center management, preferably in financial services or home loan sector Strong leadership skills with experience managing teams of 30+ Callers Gender: Open Age: Up to 38 years Location: Ghansoli, Navi Mumbai Working: 6 days

Hiring Assistant Manager Banking & Credit Card Sales. Must have team handling experience, proven target achievement, and strong customer relationship skills. Apply: hr@laysans.com | +91 9500272207 Provident fund Health insurance Annual bonus Office cab/shuttle