1812 Bpo Operations Jobs - Page 7

Resolving customer queries over chat or voice Salary up to 5.1 LPA Fresher & Experienced Both Welcome 5 Days working Nights Shifts Cabs provided Interested Candidates Can WhatsApp HR Jyoti- 9214555567 HR Charu 8905812910 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call on HR Amisha 9211692787, HR Komal 9599450310 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Anju - 8949309495 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Divya - 9887539513 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Supervise outbound calling agents to meet SLA targets, manage vendor billing, monitor performance, ensure process compliance, handle reporting & forecasting, conduct training, and drive quality customer engagement.

We are looking for a Team Lead who can drive operational excellence, manage performance metrics, and lead a team of chat support executives to deliver outstanding customer experience. The role requires hands-on experience in managing KPIs such as AHT, CSAT, Attrition, and SLA adherence in a fast-paced BPO environment. Key Responsibilities: Lead, coach, and manage a team of chat/email support executives to meet business goals and KPIs. Ensure AHT (Average Handling Time) , CSAT (Customer Satisfaction Score) , FCR (First Contact Resolution) , and SLA (Service Level Agreement) targets are consistently met. Drive initiatives to reduce attrition and improve employee engagement and retention. Monit...

Job description Job Title: Operations Manager BPO Company: Globiva Location: Gurgaon, Haryana Experience: 2-5 Years as a Operation Manager Industry: BPO Company Overview: Globiva is a leading provider of Business Process Management services, delivering best-in-class customer experiences for global clients across industries. We pride ourselves on innovation, operational excellence, and a strong commitment to quality. --- Job Description: We are seeking a dynamic and experienced Operations Manager to lead and manage our BPO operations team in Gurgaon. The ideal candidate will be responsible for ensuring efficient day-to-day operations, meeting client SLAs, enhancing productivity, and driving t...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your dep...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your dep...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your dep...

What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your depa...

What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your depa...

Logix Incorporation is delighted to offer a rewarding career opportunity for the position of Quality Analyst. Position Details: - Working Hours: 10.5 hours per day, 6 days a week - Salary: To be discussed after your interview and performance evaluation. Location: Work from Home (Remote) Job Description: The Quality Analyst / Quality Auditor is responsible for ensuring high-quality standards in call center operations by auditing calls, monitoring lead conversion ratios, verifying lead disposition/tagging accuracy, and providing constructive feedback to agents. This role focuses on enhancing overall campaign quality, adherence to company SOPs, and improving performance outcomes. Key Responsibi...

Dear Talent, Greetings from ReSource Pro!!!. Thank you for exploring a career at ReSource Pro. With reference to the call received from Resource Pro, we would like to inform you that we are hiring for an Assistant Manager, SDU at Resource Pro . If youre interested in learning more, please refer to the Job description below in this email. ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock. Reco...

Job Title: Head Operations (Telemarketing / Tele sales / Real Estate /BPO) Location: Chennai Experience: 8 12 Years Industry: BPO / Telemarketing / Real Estate Sales Employment Type: Full-time Job Summary: We are looking for a dynamic and strategic Head Operations to lead and manage our large-scale Telemarketing & Tele sales operations within the Real Estate / BPO sector . The ideal candidate should have proven experience in driving performance, improving efficiency, and leading multiple teams to achieve business goals. Key Responsibilities: Oversee the end-to-end Telemarketing and Telesales operations across multiple teams. Design and implement sales processes, call quality frameworks , and...

Department: Contact Center Location: Secunderabad Reports To: Head of Contact Center Industry: Healthcare Experience Required: 6+ Years Position Summary We are seeking a highly experienced and results-oriented Assistant Manager Call Center Sales to support and lead a high-performing sales team at Ferty 9. In this role, you will assist the Call Center Sales Manager in driving revenue growth, achieving performance targets, and delivering exceptional patient experience. You will oversee daily sales operations, coach agents, ensure compliance with scripts and processes, and analyse KPIs to enhance productivity and sales conversions. As a leader within Telangana and Andhra Pradesh’s premier ferti...

Role & responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. Be sensiti...

Job Roles & Responsibilities: Develop and administrate single or multiple clients business with deployment of resource ranging over a Large span of 300+ FTEs Develops and drive strategies and programs which improve the competitive position and profitability of the organization Actively develop the management capabilities and business acumen of direct reportees, and drives the development of team members, ensuring full and well- rounded team competency Innovate and drives dialer, skip tracing, performance improvement plan and strategies Identifying and eliminating root cause barriers to accuracy, productivity, and quality Understanding and correctly utilizing resources provided by internal sy...

Teleperformance is hiring for Team Leader for Jaipur & Malad Location. Need candidates with min. 1 year of experience as a TL, in international process. Excellent Communication skills Graduation Mandatory, BPO experience is Mandatory, Candidates must be aware about the KRAs and KPIs of a Team Leader, People Management Skills, Shrinkage Control, Attrition Management, AHT, CSAT, SLA Management, Rotational shifts, 5 days working. Interested candidates can share their profile at Yamanurappa.kuri@teleperformancedibs.com Contact: 9449900627

Roles and Responsibilities Manage a team handling international chat processes, ensuring excellent customer service delivery. Oversee the entire team's performance, including AHT management, CSAT improvement, attrition control, shrinkage reduction, SLA adherence, KPI tracking, and people management skills. Develop and implement strategies to enhance team productivity, efficiency, and overall success. Collaborate with cross-functional teams to resolve complex issues and drive business growth. Ensure compliance with company policies, procedures, and regulatory requirements. Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join ...

Cogito is currently working on Artificial Intelligence applications in Annotation work and is looking to engage with candidates to participate in ongoing projects. Total Openings: 45 Work Type: Back Office Job location: Noida Designation: Data Annotator Gender: Male/Female Shift Time: 11:00 am to 8:00 pm Extra Benefit: Yearly bonus Employee referral bonus : Yes (Rs, 500 per selection till 31st Oct'25) NOTE: Freshers are eligible. Please mention "FOC" on your resume Direct Walk in Interview dates: 16th-18th October'25 Interview Time: 9:00 am to 4:30 pm Interview Venue - Cogito (AnoLytics) C-40, C Block Sector- 59 Noida-UP- 201307 Contact @ HR Department (Basement Area) Regards Team HR

Responsibilities: * Collaborate with cross-functional teams * Ensure customer satisfaction through quality service delivery * Manage team performance & development * Oversee daily operations & reporting Sports for women Health insurance Provident fund

About the Job Were changing the way people think about customer care, and we need your help! We are seeking a Team Lead to guide and support our Customer Service Representatives (CSRs), ensuring consistently high-quality customer interactions. The role requires a deep understanding of our partners brand, values, products, promotions, and procedures. Additionally, the Team Lead will play a key role in fostering team growth through regular performance assessments, training initiatives, and personalized career development planning. As a Team Lead, You Will Oversee and support Customer Service and Technical Support Representatives (CSRs), while also handling chat interactions when required. Faci...

What Were Looking For: Minimum 2+ years of experience as Assistant Manager – Operations (BPO/International Voice process preferred) Strong people management & leadership skills Excellent communication & stakeholder management Ability to analyze, strategize & deliver results Key Responsibilities: Lead operations for the International Hospitality process Drive performance & meet/exceed KPIs Motivate, mentor & manage a high-performing team Collaborate with leadership to deliver exceptional customer experience

Were Hiring – Team Lead Operations Are you a dynamic leader with experience in international telecom processes? Position: Team Lead – Operations Location: Gurgaon Experience: 3+ Years (International Telecom or Sales Process will be preferred) Key Skills: Team management, performance coaching, process optimization, KPI achievement Why Join Us? Work with a global leader in customer experience Growth & learning opportunities Dynamic and collaborative work environment