1812 Bpo Operations Jobs - Page 6

We are actively hiring for Team Leader!!! Location - Malad, Mumbai Shifts - Rotational Shifts (5 days working with 2 rotational weekoffs) HSC cleared can also apply - Immediate Joiner preferred Roles and Responsibilities:- Need 1 year on paper experience as a TL. Someone who has managed domains like Insurance / Property valuation. Manage daily operations of the team, ensuring efficient handling of customer queries and issues. Oversee shrinkage management to minimize losses and optimize productivity. Develop and implement strategies to reduce attrition rates through effective employee engagement initiatives. Ensure seamless escalation processes for complex cases and maintain high levels of CS...

Company Overview: Join one of the largest US-based insurance providers, a Fortune-listed organization known for its customer-centric approach, global presence, and excellence in claims, underwriting, and policy administration. We are seeking a dynamic and experienced leader to drive operational excellence and lead large-scale teams in our India delivery centers. To apply, call/WhatsApp HR Parvez at 9810332844 Key Responsibilities: Lead and manage large-scale operations supporting multiple lines of business within the Insurance domain (Life, Health, Group Insurance, Retail Insurance or P&C). Oversee a team of 500+ professionals , including Senior Managers and functional leaders . Drive perfor...

Hiring for Operations Manager Location: Hyderabad (Work from Office) Education: Minimum 15 years of formal education; Graduation is mandatory Experience: 10+ years in International BPO Skills Required: Operations Management, People Management For more information, please call at 8595717834.

Roles and Responsibilities Manage a team responsible for collection of outstanding debts from customers. Oversee daily operations, ensuring timely follow-ups on overdue payments. Develop strategies to improve collections efficiency and reduce delinquencies. Collaborate with internal stakeholders to resolve customer queries and issues. Analyze performance metrics to identify areas for improvement. interested candidates wp your on 9822852916.

Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Co...

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements . What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 1520 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

Cogito is currently working on Artificial Intelligence applications in Annotation work and is looking to engage with candidates to participate in ongoing projects. Total Openings: 95 Work Type: Back Office Designation: Data Annotator/Back Office Executive Gender: Male/Female CTC: DAY: Rs, 13,900 Per Month NIGHT: Rs, 15,900 Per Month NIGHT (English): Rs, 18,000 Per Month Extra Benefit: Yearly bonus + Employee referral bonus NOTE: Freshers are eligible. Direct Walk in Interview dates: 23rd-25th October'25 Interview Time: 9:00 am to 4:00 pm Interview Venue - Cogito (Anolytics) C-40, C Block Sector- 59 Noida-UP- 201307 Contact @ HR Department (Basement Area) ----- Regards Team HR

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities Identify, develop, streamline and/or improve Management metrics, business rules, processes and procedures Ensure Account Management reporting continuously provides adequate, timely and useful support and information that business policies, business rules, processes etc are operating efficiently and effectively and in-line with health care operations Assist in the facil...

Job Description: Manager, Service Delivery Manager, India Job Title - Manager, Service Delivery, India Report to - Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India Purpose of the Position: In this pivotal role, Critical leadership will be expected during this exciting and transformative time for the company - a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Honing and leading the improvement team for delivery infrastructure. Managing finances and budget. In this role, you will lead and manage the internal delivery teams to rev...

Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Co...

We are looking for Chat process and Email process non voice Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 40000 Need Good English speaking Call HR Sayeda 8422972322 bushra 7666450996

About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Team Lead Quality Anlayst Qualification : Only Graduates Relevant Experience : Quality Anlayst- 4 + year exp in International customer service Team Lead position - 5+ years in customer service and minimum 1 year as SME / Specialist or Team lead Must Have Skills : 1.Excellent communication and leadership skills 2.Strong analytical, coaching, and conflict resolution abilities 3.Proficient in contact center tools and CRM systems 4.Flexible to work in rotational night shifts Good Have Skills : Manage a team of customer service representatives, ensuring high-quality service delivery, performance opti...

Senior Manager Operations - ITes & BPO Job Description CogentHubCx.AI is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and key responsibilities: Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Operations & Sales Management -Oversee and manage B2C Tele-Sales operations to ensure seamless execution and achievement of targets. Keeps Operational costs to a minimum and ensures revenue targets are met Responsib...

Operations Team Leader CSS Outbound Noida Main Responsibilities: Ensures that each team member meets / exceeds his or her goals and metrics on a daily, weekly, and monthly basis. Conducts performance management activities for team members supervised, handles escalations, and maintains transparency with the group on team / individual performance achieved. Analyzes and determines what affects agent / team performance, establishes solutions. Prepares and submits reports on team performance to the Operations Manager. Manages the queue to drive operational efficiency. Eligibility: Excellent verbal and written communication Must have ability to work under pressure Experience in Sales will be manda...

Job Summary: We are looking for an experienced and results-driven Team Leader to oversee daily operations of a BPO team. The ideal candidate will be responsible for managing a team of agents, ensuring performance targets are met, maintaining high levels of customer satisfaction, and driving team motivation and efficiency. Key Responsibilities: Team Management: Supervise and coordinate daily activities of a team of customer service. Set performance goals and regularly monitor team. Conduct regular team meetings, feedback sessions, and performance appraisals. Handle escalations and complex queries effectively and professionally. Training & Development: Provide on-the-job coaching, mentoring, a...

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

Job Description: Manager, Service Delivery Manager, India Job Title - Manager, Service Delivery, India Report to - Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India Purpose of the Position: In this pivotal role, Critical leadership will be expected during this exciting and transformative time for the company - a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Honing and leading the improvement team for delivery infrastructure. Managing finances and budget. In this role, you will lead and manage the internal delivery teams to rev...

Position: Lead Generator Executive Location: KPHB, Road No: 1, Hyderabad, Telangana Salary: INR 15,000/- to INR 20,000/- Experience: Min 1+ year into any call centre / Tele sales Qualification: Any Gender : Female Only Key Responsibilities Generate leads for bank loans using cold calling, telemarketing, referrals, and digital platforms. Build and nurture strong relationships with potential borrowers. Understand client loan requirements and guide them on suitable loan products. Qualify leads by assessing eligibility and readiness for loan processing. Coordinate with internal loan officers and banking departments for smooth documentation and approval. Maintain and update accurate client record...

Resolving customer queries over voice Salary up to 5LPA Fresher & Experienced Both Welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates, WhatsApp On HR Anju - 8949309495 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Divya - 9887539513 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Team Lead Quality Anlayst Qualification : Only Graduates Relevant Experience : Quality Anlayst- 4 + year exp in International customer service Team Lead position - 5+ years in customer service and minimum 1 year as SME / Specialist or Team lead Must Have Skills : 1.Excellent communication and leadership skills 2.Strong analytical, coaching, and conflict resolution abilities 3.Proficient in contact center tools and CRM systems 4.Flexible to work in rotational night shifts Good Have Skills : Manage a team of customer service representatives, ensuring high-quality service delivery, performance opti...

About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Team Lead Quality Anlayst Qualification : Only Graduates Relevant Experience : Quality Anlayst- 4 + year exp in International customer service Team Lead position - 5+ years in customer service and minimum 1 year as SME / Specialist or Team lead Must Have Skills : 1.Excellent communication and leadership skills 2.Strong analytical, coaching, and conflict resolution abilities 3.Proficient in contact center tools and CRM systems 4.Flexible to work in rotational night shifts Good Have Skills : Manage a team of customer service representatives, ensuring high-quality service delivery, performance opti...

Role & responsibilities Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service Partner with cross-functional teams to improve proprietary tools and systems Work closely with legal and safety departments to ensure that activities remain compliant Oversee materials and inventory Conduct budget reviews and report cost plans to upper management Preferred candidate profile Bachelors degree (or equivalent) in operations manag...

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Inderjeet - 7426852692 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary up to 4.5LPA Minimum 1 year Experience Required 5 Days working Nights Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Prerit- 81188 31413 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility