1812 Bpo Operations Jobs - Page 3

Allianze Infosoft is looking for a highly motivated and results-driven Business Development Manager (BDM) with proven experience in service-oriented sales within the BPO and outsourcing industry , focusing on international markets (US, UK, Canada, etc.) . The ideal candidate will be responsible for driving business growth by acquiring new clients, nurturing long-term relationships, and promoting customized outsourcing solutions across diverse sectors. Key Responsibilities : Identify, develop, and manage new business opportunities in international BPO markets( US, UK, Canada, Australia and other global countries) . Develop and execute strategic sales plans to achieve revenue and growth target...

Dear Candidate, Greetings from Baroda Global Shared Services Limited!! (A wholly owned subsidiary of Bank Of Baroda) We at Baroda Global Shared Services Ltd are hiring Deputy Manager - BPO Operations (Tele Collections) JOB DETAILS • Location: Vadodara (Gujarat) • Position: Deputy Manager • Domain: BPO Operations (Tele-collections) • Qualification: Any Graduate • Certification: Debt Recovery Agent (DRA) • Experience: 5 to 7 years of relevant experience • Job type: Full-time | Permanent • Work mode: WFO JOB RESPONSIBILITIES • Oversee the day-to-day operations of the telecollection team, ensuring smooth workflow and efficient delivery of work. • Monitor, track, and analyze key performance indic...

Overall 5 plus years of exp in BPO sector Minimum - 2 years of exp in BPO team Management Any graduation or diploma. Age Limit : Below 32. Male Only. Languages known : Mandatory language proficiency in Kannada, English, Tamil, Telugu, and Hindi.

We are Hiring for Assistant Operation Manager.Minimum 3 Years of experience. Into IVP Background.Share your profile only if you have relevant experience.Drop your cv sowmiyaizeemanpower@gmail.com or call@8951638400. Salary upto 8LPA

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role & responsibilities Monitor and manage client Service Level Agreements (SLAs); proactively identify gaps and implement improvement plans. Drive revenue growth by managing billable hours, forecasting, budgeting, and identifying opportunities for upselling. Lead, coach, and develop Team Leaders and their teamsensuring high performance, engagement, and alignment with business goals. Review and act...

Position: Assistant Manager Location: Salem Experience: Minimum 7+ Years Languages Required: Tamil, English & Hindi (Mandatory) Work Mode: Work from Office (General Shift) Key Responsibilities: Develop and implement strategies to maximize business value and ensure smooth execution of orders. Delegate tasks effectively and monitor team performance and productivity. Mentor and train employees while ensuring accountability for ethical behavior, attendance, and compliance. Ensure adherence to SLAs, regulatory standards, and service quality benchmarks. Optimize end-to-end business processes and allocate resources for maximum efficiency. Maintain strong stakeholder relationships and resolve operat...

Job Title: Operations Leader End-to-End RCM Department: Operations Location: Chennai Egmore Reports To: Director– Operations About HRCS Services HRCS Services is a trusted provider of end-to-end Revenue Cycle Management (RCM) solutions for U.S. healthcare organizations. With deep domain expertise across Coding, Charge Entry, Payment Posting, AR Management, and Denial Resolution , HRCS focuses on delivering accuracy, compliance, and operational excellence that drives measurable client outcomes. We are looking for an experienced Operations Leader to manage the full RCM lifecycle, lead multi-functional teams, and ensure operational success through innovation, quality, and strategic execution. R...

Hi Immediate Hiring International Voice Process | Bangalore Location: Bangalore Shift: Night Shift 1. Team Lead International Voice Process (Inbound Calling) Experience: 5+ years (Team Lead on paper is must / SME can also apply) Communication: Excellent verbal skills required Open Positions: 30 Salary: 7.0 – 7.2 LPA Notice Period: Can be considered 2. Quality Analyst – International Voice Process Experience: 4+ years (QA on paper is mandatory) Open Positions: 10 Salary: 6.0 – 6.2 LPA Looking for candidates with a strong background in international voice support and team management. Apply: Archana.pb@t3cogno .com Contact: 9482565244

A Team Leader manages and motivates a team of customer service representatives, ensuring they meet performance targets and deliver excellent service. They handle escalated customer issues & monitor key performance indicators (KPIs).

JD: 3 years of Experience wherein atleast 1 year in Banking Process is must Administratively manage a team & monitor their performance Motivate and recognize team members through implementation of the R & R programs Analyze various reports to enhance productivity Improve quality of service and increase client delight Prepare and submit periodic reports of Team performance and should identify the gaps/scope of improvement (if Targets are not met). Rostering and Scheduling of agents as per Process requirement Provide end-to-end resolution by taking ownership and doing follow-ups To ensure required login hours of the team to meet the volume of work. To ensure all the members of the team are equ...

Job brief We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals. Responsibilities Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor tea...

Details 5 days working day shifts location- Malad Must have experience as a TL on papers of at least 2 years. Experience in banking operations

Role & responsibilities Team Leader Life insurance Preferred candidate profile Life insurance team leader

Hi all, Hiring Executives for int Bpo Debt Collection Process, Telesales Executive, inbound Sales Executive Min 1yr exp req in international process voice Excellent comms skill req Salary upto 35k with Lucrative incentives Location Noida Required Candidate profile Minimum 1yr exp req in international process Excellent comms skill required TELEPHONIC selection going on!!

Key Responsibilities: 1. Team Leadership and Development: - Lead, mentor, and manage a diverse operations team to achieve performance goals. - Foster a collaborative and high-performing work culture. - Conduct regular performance reviews and provide constructive feedback. 2. Client Interaction and Relationship Management - Serve as the primary point of contact for key clients, ensuring their needs are met with high-quality service. - Build and maintain strong client relationships, understanding their business objectives and ensuring alignment with our services. - Address client concerns promptly and implement solutions to enhance satisfaction. 3. Operational Efficiency: - Oversee day-to-day ...

What its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ea...

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Interested Candidates Can Call/WhatsApp on HR Somya - 8114472254 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Ruchi- 9680005799 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Interested Candidates Can Call/WhatsApp on HR Amisha 9211692787, HR Komal 9599450310 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can call/WhatsApp HR Anayana- 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Jyoti- 9214555567 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Dev - 9024748407 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Role & responsibilities Roles and Responsibilities Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by le...

Exp. in BPO Industry- International only Team Leader - 9.3lpa Operations Manager- 12 lpa Quality Analyst-6lpa Gaming process- Experienced/ someone who likes playing online games like on PS4,5, EA Sports, Roblox, Epic games etc. Excellent Comms

Greetings From Scorelabs Inc ! Good Communication Skills in Kannada/Marathi/Tamil/Bengali/Hindi+ English Experienced and also Freshers are Welcome Dayshift for Female and Male Should be a Graduate Age limit:Max 30 Required Candidate profile Any Graduate, are eligible Immediate Joiner AGE LIMIT 30 Should be Interest for Support / Sales / Service Voice process Open for Domestic & International Hr Suvarna - 9502739374