1821 Bpo Operations Jobs - Page 5

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1.0 - 3.0 years

1 - 3 Lacs

noida, new delhi, greater noida

Work from Office

Job Summary: looking for enthusiastic and customer-focused professionals to join our Email and Chat Support Team for the Travel Process . The ideal candidate will have prior experience in handling customer queries through email and chat, with excellent communication skills and a passion for delivering a great customer experience. Key Responsibilities: Handle customer inquiries via email and chat related to bookings, cancellations, and travel services. Provide accurate information and resolve issues efficiently within defined timelines. Maintain a high level of professionalism and empathy while dealing with customers. Collaborate with internal teams to ensure smooth resolution of customer con...

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1.0 - 3.0 years

1 - 3 Lacs

noida, greater noida

Work from Office

Job Summary: looking for enthusiastic and customer-focused professionals to join our Email and Chat Support Team for the Travel Process . The ideal candidate will have prior experience in handling customer queries through email and chat, with excellent communication skills and a passion for delivering a great customer experience. Key Responsibilities: Handle customer inquiries via email and chat related to bookings, cancellations, and travel services. Provide accurate information and resolve issues efficiently within defined timelines. Maintain a high level of professionalism and empathy while dealing with customers. Collaborate with internal teams to ensure smooth resolution of customer con...

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0.0 - 5.0 years

1 - 5 Lacs

kolkata

Work from Office

Looking for a motivated individual to join our team in Kolkata, with expertise in International Travel, Telecom, or Healthcare processes. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional service to clients and ensure satisfaction. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Stay updated with process changes and adapt quickly. Contribute to the continuous improvement of processes and procedures. Job Requirements Minimum 1 year of experience in a ...

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0.0 - 5.0 years

1 - 5 Lacs

rajarhat

Work from Office

Looking for a skilled professional to join our team in Kolkata, with expertise in International Travel, Telecom, or Healthcare processes. The ideal candidate will have a strong background in these areas and excellent communication skills. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional service to clients and ensure satisfaction. Collaborate with team members to achieve goals and objectives. Maintain accurate records and reports of interactions. Stay updated with industry trends and developments. Participate in training programs to enhance skills and knowledge. Job Requirements Minimum 1 year of experience in International Travel, Tele...

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0.0 - 3.0 years

1 - 4 Lacs

bengaluru

Hybrid

Role & responsibilities To be innovative, flexible, and quality conscious while delivering on client engagements, candidates, coordinating with clients, external vendors & connecting with various recruiters/HR contributing to internal processes of the organization. To deliver on stretched targets and extended goals as and when required. 1. To brief the Career Transition (CT) program details to the candidates & onboarding them for the CT program. 2. Engage with the candidates & manage their emotions, empathize and provide solutions on a week-on-week basis. 3. Working on Brand building for candidates- Resumes, Cover Letters and LinkedIn profiles. 4. Coordination with Coaches to schedule the co...

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1.0 - 4.0 years

3 - 4 Lacs

bengaluru

Work from Office

looking for a dynamic and motivated Team Leader to guide and support a team of professionals in achieving departmental goals. As a Team Leader, you will be responsible for supervising day-to-day team activities.

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3.0 - 8.0 years

5 - 11 Lacs

bengaluru

Work from Office

Job Title: Customer Support Team Lead Location: Bangalore Department: Customer Support Reports To: Customer Support Manager / Head of Customer Experience Job Type: Full-time Job Summary: We are seeking a proactive and customer-focused Customer Support Team Lead to oversee daily operations of our support team, drive performance, and ensure a seamless experience for our customers. You will lead by example, mentor team members, resolve escalated issues, and continuously improve support processes. Key Responsibilities: Team Leadership: Lead, motivate, and mentor a team of customer support representatives. Monitor team performance and provide coaching and feedback. Schedule shifts and manage work...

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0.0 - 1.0 years

1 - 2 Lacs

indore, madhya pradesh, india

On-site

Position:Admission Counsellor Eligibility:Education: Graduate / Undergraduate Communication Skills:Excellent English & Hindi (mandatory) Experience:Freshers are Welcome /Experienced: 6 months to 1 year in any sales field Key Responsibilities:Identify and pursue new business opportunities Make outbound calls and follow up on leads . Work Details: Shift:Fixed Day Shifts , Rotational Week Offs Important Note: Hire Lab Career Solutions doesnotcharge any kind of fee from candidates. We do not request money at any stage of the recruitment or onboarding process.

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0.0 - 2.0 years

3 - 4 Lacs

agra, ajmer, jaipur

Work from Office

MASS HIRING FOR CUSTOMER SUPPORT EXECUTIVE FOR (CHAT & VOICE) BOTH THE PROCESS 5 DAYS WORKING + FREE CABS SALARY UP TO 3.60 LPA + INCENTIVES LOCATION (JAIPUR). Call HR SUHANI TO Schedule Your Interview @ 9257048579 Call HR MANSI TO Schedule Your Interview @ 9257030238 Drop your Resume # mansi@virtueplacement.com Role & responsibilities:- Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file rec...

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0.0 - 2.0 years

3 - 4 Lacs

kolkata, bareilly, lucknow

Work from Office

MASS HIRING FOR CUSTOMER SUPPORT EXECUTIVE FOR (CHAT & VOICE) BOTH THE PROCESS 5 DAYS WORKING + FREE CABS SALARY UP TO 3.60 LPA + INCENTIVES LOCATION (JAIPUR). Call HR ISHMITA TO Schedule Your Interview @ 9257048584 Call HR DIVYANSHI TO Schedule Your Interview @ 9257048582 Drop your Resume # mansi@virtueplacement.com Role & responsibilities:- Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate fil...

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0.0 - 2.0 years

3 - 4 Lacs

mohali, gurugram, delhi / ncr

Work from Office

MASS HIRING FOR CUSTOMER SUPPORT EXECUTIVE FOR (CHAT & VOICE) BOTH THE PROCESS 5 DAYS WORKING + FREE CABS SALARY UP TO 3.60 LPA + INCENTIVES LOCATION (JAIPUR). Call HR DIVYANSHI TO Schedule Your Interview @ 9257048582 Call HR ISMITA TO Schedule Your Interview @ 9257048584 Drop your Resume # mansi@virtueplacement.com Role & responsibilities:- Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file...

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0.0 - 5.0 years

3 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Interested Candidates Can Call/WhatsApp on HR Ritika - 9251042143/ HR Anu - 6397902913 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

2 - 5 Lacs

kolkata

Work from Office

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Silky - 93580 82338 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

3 - 5 Lacs

kota, ajmer, jaipur

Work from Office

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Muskan - 9664253597 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

3 - 5 Lacs

bengaluru

Work from Office

Resolving customer queries over chat or voice Salary up to 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can call/WhatsApp HR Anayana - 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

3 - 5 Lacs

pune

Work from Office

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Ruchi- 9680005799 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

2 - 4 Lacs

chennai

Work from Office

Resolving customer queries over chat or voice Salary up to 4.5LPA Minimum 1 year Experience Required 5 Days working Nights Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Mitali - 7339901073 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

3 - 5 Lacs

navi mumbai, mumbai (all areas)

Work from Office

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Simran - 7976289019 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

3 - 4 Lacs

mumbai suburban, navi mumbai, pune

Work from Office

Resolving customer queries over voice Salary up to 5LPA Fresher & Experienced Both Welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates, WhatsApp On HR Anju - 8949309495 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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2.0 - 7.0 years

4 - 9 Lacs

bengaluru

Work from Office

3 yearsr experience of which min 1 year experience in a leadership role; ; Preference/aptitude for a career in customer service / sales environment; Demonstrated team handling skills in the past. Required Candidate profile To ensure achievement of targets / SLAs defined by the Client by effective management of team members. .Candidate should be open for shifts

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2.0 - 7.0 years

4 - 9 Lacs

bengaluru

Work from Office

3 yearsr experience of which min 1 year experience in a leadership role; ; Preference/aptitude for a career in customer service / sales environment; Demonstrated team handling skills in the past. Required Candidate profile To ensure achievement of targets / SLAs defined by the Client by effective management of team members. .Candidate should be open for shifts

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0.0 - 4.0 years

1 - 2 Lacs

kolkata

Work from Office

Responsibilities: * Meet sales targets through effective communication with clients * Handle customer queries via phone calls * Provide exceptional BPO customer service * Manage telephone conversations as part of KPO operations

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3.0 - 8.0 years

2 - 6 Lacs

bengaluru

Work from Office

3–8 years of experience in BPO operations, with atleast 1–2 years in a team leadership or AM role on papers.Experience handling voice/non-voice / blended/Chat , Night shift, cabs provided,CSAT,AHD,quality Contact-Ruhi -8050836297/ruhi.izee@gmail.com

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0.0 - 5.0 years

3 - 5 Lacs

pune

Work from Office

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Inderjeet - 7426852692 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

2 - 5 Lacs

kolkata

Work from Office

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Jyoti- 9214555567 HR Charu 8905812910 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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