1812 Bpo Operations Jobs - Page 5

MASS HIRING FOR CUSTOMER SUPPORT EXECUTIVE FOR (CHAT & VOICE) BOTH THE PROCESS 5 DAYS WORKING + FREE CABS SALARY UP TO 3.60 LPA + INCENTIVES LOCATION (JAIPUR). Call HR ISHMITA TO Schedule Your Interview @ 9257048584 Call HR DIVYANSHI TO Schedule Your Interview @ 9257048582 Drop your Resume # mansi@virtueplacement.com Role & responsibilities:- Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate fil...

MASS HIRING FOR CUSTOMER SUPPORT EXECUTIVE FOR (CHAT & VOICE) BOTH THE PROCESS 5 DAYS WORKING + FREE CABS SALARY UP TO 3.60 LPA + INCENTIVES LOCATION (JAIPUR). Call HR DIVYANSHI TO Schedule Your Interview @ 9257048582 Call HR ISMITA TO Schedule Your Interview @ 9257048584 Drop your Resume # mansi@virtueplacement.com Role & responsibilities:- Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file...

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Interested Candidates Can Call/WhatsApp on HR Ritika - 9251042143/ HR Anu - 6397902913 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Silky - 93580 82338 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Muskan - 9664253597 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary up to 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can call/WhatsApp HR Anayana - 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Ruchi- 9680005799 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary up to 4.5LPA Minimum 1 year Experience Required 5 Days working Nights Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Mitali - 7339901073 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Simran - 7976289019 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over voice Salary up to 5LPA Fresher & Experienced Both Welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates, WhatsApp On HR Anju - 8949309495 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

3 yearsr experience of which min 1 year experience in a leadership role; ; Preference/aptitude for a career in customer service / sales environment; Demonstrated team handling skills in the past. Required Candidate profile To ensure achievement of targets / SLAs defined by the Client by effective management of team members. .Candidate should be open for shifts

3 yearsr experience of which min 1 year experience in a leadership role; ; Preference/aptitude for a career in customer service / sales environment; Demonstrated team handling skills in the past. Required Candidate profile To ensure achievement of targets / SLAs defined by the Client by effective management of team members. .Candidate should be open for shifts

Responsibilities: * Meet sales targets through effective communication with clients * Handle customer queries via phone calls * Provide exceptional BPO customer service * Manage telephone conversations as part of KPO operations

3–8 years of experience in BPO operations, with atleast 1–2 years in a team leadership or AM role on papers.Experience handling voice/non-voice / blended/Chat , Night shift, cabs provided,CSAT,AHD,quality Contact-Ruhi -8050836297/ruhi.izee@gmail.com

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Inderjeet - 7426852692 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Jyoti- 9214555567 HR Charu 8905812910 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Prerna- 96604 03314 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary up to 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can call/WhatsApp HR Anayana - 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Interested Candidates Can Call/WhatsApp on HR Arpit - 9588836462 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary up to 4.5LPA Minimum 1 year Experience Required 5 Days working Nights Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Hariti - 8209375062 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Dev - 9024748407 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Hiring: Team Lead (Inbound Voice Process) Location: Ghansoli, Navi Mumbai Openings: 2 Shift Timing: Rotational Shift, 6 days working Minimum 2 years of experience as a Team Leader in a domestic voice process Key Skills: Customer Service SLA Management Team Handling Roles & Responsibilities: Ensure adherence to contractual Service Level Agreements (SLAs) by monitoring team performance and implementing corrective actions as necessary to meet targets. Analyze existing work practices, including systems and procedures, to identify areas for improvement and optimize team efficiency. Handle all team-related issues, including people management, conflict resolution, and administrative tasks, to maint...

Role & responsibilities Responsible for smooth and efficient day-to-operations within their team Primary objectives of this role are to drive qualitative performance effectiveness and superior customer experience of the Customer Connect Team. Responsible to coach assigned CSAs on observed areas for improvement with respect to product, process, soft skills and communication. Should conduct analysis and drive initiatives to improve efficiency within team and CC overall Criteria: Should express excellent leadership qualities and spearhead the team Excellent English verbal communication skills enabling client expectation management 1 year of Team Lead experience 18 to 24 months of Team Lead expe...

Basic Requirement 1. Must be a Graduate or equivalent. 2. Able to speak, read and write in English and any one or more of the languages. 3. Able to communicate confidently and politely, with good speaking skills. 4. Experience of at least 4 years in a BPO and at least 2 years of experience as Team Leader on paper. 5. Experience in coaching and developing skills of people. 6. Effective problem-solving and decision-making skills. Location:- Noida SEC 58. Interested candidate can share their cv over kavita.mehra@digitide.com or can share cv over 8920004180. Thanks Kavita Mehra

Key Responsibilities : Team Management: Supervise and lead a team of call center agents. Monitor team performance, provide regular feedback, and conduct performance appraisals. Organize and lead team meetings to discuss performance, challenges, and updates. Operations Management: Ensure smooth handling of inbound customer inquiries and outbound sales calls. Implement and manage call center policies and procedures. Monitor call center metrics and KPIs to ensure targets are met. Training and Development: Identify training needs and provide coaching and mentoring to team members. Customer Experience: Address and resolve escalated customer issues and complaints. Ensure a high level of customer s...