Customer Care Executive

Position: Lead Generator Executive

Location: KPHB, Road No: 1, Hyderabad, Telangana

Salary: INR 15,000/- to INR 20,000/-

Experience: Min 1+ year into any call centre / Tele sales

Qualification: Any

Gender : Female Only

Key Responsibilities

• Generate leads for bank loans using cold calling, telemarketing, referrals, and digital platforms.
• Build and nurture strong relationships with potential borrowers.
• Understand client loan requirements and guide them on suitable loan products.
• Qualify leads by assessing eligibility and readiness for loan processing.
• Coordinate with internal loan officers and banking departments for smooth documentation and approval.
• Maintain and update accurate client records and lead databases.
• Follow up consistently with potential clients to convert leads into loan applications.
• Achieve targeted conversion and lead generation metrics set by management.

Required Skills and Qualifications

• Minimum 12th pass or graduate in any discipline.
• Excellent verbal and written communication skills in English and Hindi.
• Basic knowledge of banking products, loan types, and loan documentation preferred.
• Strong interpersonal skills and ability to handle client queries.
• Proficiency in using computers and CRM software.
• Ability to thrive in a target-driven, fast-paced environment.
• Good negotiation and convincing skills.

Preferred Experience

• Previous experience 1+ in lead generation, tele calling, sales, or banking sector is an advantage.
• Familiarity with loan sales or financial product selling is beneficial