Bodyshop Manager

Company: Premsons Motor Udyog Pvt Ltd. (Authorized Dealership of Maruti Suzuki) Department: Service – Bodyshop Location: Ranchi & Hazaribagh Reporting To: Bodyshop AGM & GM Qualification: Diploma / Graduation in Automobile or related field Experience: Minimum 5–10 years' experience in 4-wheeler Bodyshop operations (Prior experience as Bodyshop Manager preferred) Role Purpose: The Bodyshop Manager is responsible for end-to-end Bodyshop operations including accident repairs, insurance coordination, team management, customer satisfaction, and profitability. Key Responsibilities Manage daily Bodyshop operations including body & paint repairs Handle accident repair cases and ensure timely delivery (TAT adherence) Coordinate with insurance companies and surveyors for cashless claims Approve estimates, monitor job cards, and control repair quality Lead and motivate bodyshop advisors, technicians, painters, and support staff Ensure productivity, load planning, and manpower utilization Reduce rework, improve quality standards, and ensure OEM compliance Resolve customer escalations and ensure high CSAT Control costs and improve Bodyshop profitability Prepare MIS reports on productivity, insurance, and revenue Key Skills Bodyshop Operations Management Accident Repair & Insurance Claims Team Handling & Leadership Estimation & Cost Control Customer Escalation Handling OEM Process Compliance MIS & Productivity Management