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15 Job openings at M/S INFINITY VENTURES
SERVICE CRM

Sambalpur

0 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

Job description A "Service CRM" in the automotive industry is responsible for managing customer relationships within the service department of a dealership, utilizing a dedicated CRM system to track customer interactions, schedule service appointments, follow-up on repairs, and ensure a positive customer experience throughout the vehicle maintenance process, aiming to maximize customer satisfaction and loyalty through personalized communication and proactive outreach. Key Responsibilities: Customer Interaction Management: Log all customer service interactions in the CRM system, including phone calls, emails, and in-person visits. Track customer vehicle history, service records, and warranty information. Proactively reach out to customers regarding upcoming service appointments based on vehicle mileage or maintenance schedules. Handle customer complaints and concerns efficiently, escalating issues when necessary. Appointment Scheduling and Coordination: Schedule service appointments efficiently, considering customer availability and technician capacity. Send appointment reminders via email, SMS, or phone calls. Coordinate with service technicians to ensure timely completion of repairs. Service Quality Monitoring: Track customer satisfaction levels through post-service surveys and feedback mechanisms. Identify areas for improvement within the service department based on customer feedback. Monitor repair quality and address any issues promptly. Marketing and Sales Support: Identify potential sales leads through service interactions and refer them to the sales team. Promote additional service packages and maintenance plans to customers based on their vehicle needs. Run targeted marketing campaigns to encourage regular servicing. Data Analysis and Reporting: Generate reports on key service metrics like customer retention rates, service appointment volume, and customer satisfaction scores. Analyze data to identify trends and opportunities for service improvement. Required Skills: Excellent communication and interpersonal skills to build rapport with customers Strong organizational skills to manage appointment schedules and customer data Proficiency with CRM software and automotive service management systems Understanding of vehicle maintenance and repair procedures Ability to analyze data and generate actionable insights Employee Facilities Include: · Attractive salary packages · Performance incentives and bonuses · ESIC and EPF benefits · On-site canteen · Regular appraisals · Continuous training and development · Clear career paths for growth · Staff accommodation for outstation candidates · Staff lunch room with AC facility Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 7440034209

Used Car Manager

Sambalpur

0 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

Oversee the daily operations of the used car department to maximize sales, profitability, and customer satisfaction. Manage inventory: purchase, price, and appraise trade-ins and used vehicles, ensuring competitive market pricing and fast turn times. Monitor and maintain appropriate stock levels of used vehicles through auctions, wholesalers, and trade-ins. Work closely with the sales team to develop and execute sales strategies and promotional plans. Ensure all used vehicles are reconditioned and ready for sale in a timely manner. Track and analyze used car performance metrics, including sales volume, gross profit, and inventory turn. Develop and implement effective marketing strategies for online and offline used vehicle promotions. Train, coach, and motivate sales staff to achieve sales goals and deliver excellent customer service. Maintain strong relationships with lenders and finance institutions to facilitate financing options for customers. Ensure all used car sales comply with company policies and local, state, and federal regulations. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Day shift Work Location: In person

Auditor

Sambalpur, Orissa

2 years

INR 1.44 - 1.8 Lacs P.A.

On-site

Full Time

Job Title: Internal Auditor – Process Audit Location: SAMBALPUR and JHARSUGUDA Job Description: We are looking for a detail-oriented Internal Auditor to audit all company processes across departments including Sales, Service, HR, and Finance. The ideal candidate will evaluate internal controls, ensure policy compliance, detect process gaps, and recommend improvements for operational efficiency and risk mitigation. Key Responsibilities: Conduct full-scope audits across departments Identify and report control weaknesses Ensure compliance with internal policies and regulations Prepare concise audit reports and suggest corrective actions Qualifications: Bachelor's in Accounting, Finance, or related field (preferred ) 2+ years of auditing experience Strong analytical and reporting skills Knowledge of internal controls and risk assessment Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

Auditor

Sambalpur

2 years

INR 1.44 - 1.8 Lacs P.A.

On-site

Full Time

Job Title: Internal Auditor – Process Audit Location: SAMBALPUR and JHARSUGUDA Job Description: We are looking for a detail-oriented Internal Auditor to audit all company processes across departments including Sales, Service, HR, and Finance. The ideal candidate will evaluate internal controls, ensure policy compliance, detect process gaps, and recommend improvements for operational efficiency and risk mitigation. Key Responsibilities: Conduct full-scope audits across departments Identify and report control weaknesses Ensure compliance with internal policies and regulations Prepare concise audit reports and suggest corrective actions Qualifications: Bachelor's in Accounting, Finance, or related field (preferred ) 2+ years of auditing experience Strong analytical and reporting skills Knowledge of internal controls and risk assessment Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

Sr. Account Executive

Sambalpur

0 years

INR 1.8 - 2.4 Lacs P.A.

On-site

Full Time

Job description Job Summary We are seeking a detail-oriented Senior Accounts Executive with strong experience in accounting operations, preferably in an automobile dealership environment. The ideal candidate will handle day-to-day accounting, GST, TDS, bank reconciliations, and financial reporting. You will play a key role in ensuring financial accuracy, compliance, and supporting internal departments. Key Responsibilities Maintain books of accounts, general ledger, and journal entries Prepare monthly P&L, balance sheet, and cash flow reports Manage receivables, payables, and vehicle loan reconciliations Monitor dealer funding (floor plan), bank payments, and collections File GST, TDS returns; handle compliance and audits Track vehicle, service, and spare part profitability Ensure proper inventory accounting and reconciliation Coordinate with sales, service, and OEM teams for accurate postings Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Day shift Work Location: In person Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Day shift Work Location: In person

Floor Manager( Automobile Service)

Sambalpur

2 years

INR 1.8 - 2.16 Lacs P.A.

On-site

Full Time

Job Summary: The Service Floor Manager is responsible for overseeing the day-to-day operations on the service floor, ensuring smooth workflow, customer satisfaction, and timely delivery of services. This role acts as the key link between customers, service advisors, technicians, and the service manager to ensure high standards of service quality and customer handling. Key Responsibilities: Supervise daily operations on the service floor, ensuring jobs are progressing as per schedule. Coordinate with service advisors and workshop technicians to ensure timely vehicle delivery. Monitor job cards, repair status, and customer updates throughout the service process. Address and resolve customer concerns on the floor promptly and professionally. Maintain discipline and adherence to safety and service SOPs by all floor staff. Ensure the cleanliness, organization, and efficiency of the service area. Track vehicle turnaround time and escalate delays or issues to the service manager. Support in workshop load planning and manpower deployment. Ensure proper documentation, vehicle inspection, and handover procedures. Requirements: Graduate or Diploma in Automobile/Mechanical Engineering preferred. 2+ years of experience in automotive service operations. Strong interpersonal and problem-solving skills. Ability to manage a team and multitask in a fast-paced environment. Working knowledge of DMS (Dealer Management Systems) is a plus. Key Skills: Team leadership Customer service orientation Technical knowledge of vehicles Workflow management Communication and coordination Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

RTO Executive

Sambalpur, Orissa

0 years

INR 1.44 - 1.8 Lacs P.A.

On-site

Full Time

Job Summary: The RTO Executive is responsible for handling all activities related to vehicle registration, tax payments, and coordination with the Regional Transport Office (RTO). This includes documentation, form submissions, and ensuring timely registration of sold vehicles. Key Responsibilities: Collect and verify all necessary documents for vehicle registration from customers. Coordinate with RTO agents and officials to ensure timely registration of new vehicles. Fill and submit online and offline RTO forms (Form 20, 21, 22, etc.). Manage road tax and registration fee payments. Track the status of registration and update customers and internal teams accordingly. Handle number plate and smart card issuance and delivery. Maintain proper records of all RTO-related transactions and documents. Ensure compliance with all legal and regulatory RTO requirements. Resolve any issues or discrepancies in RTO processes efficiently. Requirements: Minimum qualification: 12th Pass or Graduate (preferred). Prior experience in RTO handling at a dealership is a strong advantage. Basic knowledge of RTO forms and procedures. Good communication and coordination skills. Ability to manage paperwork and follow up with government officials. Basic computer knowledge (for data entry and online RTO portal usage). Key Skills: Document handling & verification Government liaison & follow-ups Time management Communication & customer service Record maintenance Attention to detail Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

RTO Executive

Sambalpur

0 years

INR 1.44 - 1.8 Lacs P.A.

On-site

Full Time

Job Summary: The RTO Executive is responsible for handling all activities related to vehicle registration, tax payments, and coordination with the Regional Transport Office (RTO). This includes documentation, form submissions, and ensuring timely registration of sold vehicles. Key Responsibilities: Collect and verify all necessary documents for vehicle registration from customers. Coordinate with RTO agents and officials to ensure timely registration of new vehicles. Fill and submit online and offline RTO forms (Form 20, 21, 22, etc.). Manage road tax and registration fee payments. Track the status of registration and update customers and internal teams accordingly. Handle number plate and smart card issuance and delivery. Maintain proper records of all RTO-related transactions and documents. Ensure compliance with all legal and regulatory RTO requirements. Resolve any issues or discrepancies in RTO processes efficiently. Requirements: Minimum qualification: 12th Pass or Graduate (preferred). Prior experience in RTO handling at a dealership is a strong advantage. Basic knowledge of RTO forms and procedures. Good communication and coordination skills. Ability to manage paperwork and follow up with government officials. Basic computer knowledge (for data entry and online RTO portal usage). Key Skills: Document handling & verification Government liaison & follow-ups Time management Communication & customer service Record maintenance Attention to detail Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

Cashier

Sambalpur, Orissa

0 years

INR 1.32 - 1.44 Lacs P.A.

On-site

Full Time

Job Summary: We are looking for a reliable and customer-focused Cashier to manage transactions with customers accurately and efficiently. The ideal candidate will ensure a smooth checkout process while maintaining a friendly and helpful attitude. Key Responsibilities: Handle cash, credit, and digital payments from customers Issue receipts, refunds, or change as necessary Maintain accurate cash drawer and daily transaction reports Assist customers with inquiries and resolve issues Ensure cleanliness and orderliness of the billing area Collaborate with other staff for smooth front desk operations Follow all company procedures and accounting policies Requirements: Previous cashier or customer service experience preferred Basic math and computer skills Attention to detail and accuracy Strong communication and interpersonal skills Benefits: ESIC, EPF, and other statutory benefits Incentive up to 2k.. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

Cashier

Sambalpur

0 years

INR 1.32 - 1.44 Lacs P.A.

On-site

Full Time

Job Summary: We are looking for a reliable and customer-focused Cashier to manage transactions with customers accurately and efficiently. The ideal candidate will ensure a smooth checkout process while maintaining a friendly and helpful attitude. Key Responsibilities: Handle cash, credit, and digital payments from customers Issue receipts, refunds, or change as necessary Maintain accurate cash drawer and daily transaction reports Assist customers with inquiries and resolve issues Ensure cleanliness and orderliness of the billing area Collaborate with other staff for smooth front desk operations Follow all company procedures and accounting policies Requirements: Previous cashier or customer service experience preferred Basic math and computer skills Attention to detail and accuracy Strong communication and interpersonal skills Benefits: ESIC, EPF, and other statutory benefits Incentive up to 2k.. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

Body Shop Manager

Sambalpur

0 years

INR 3.6 - 4.8 Lacs P.A.

On-site

Full Time

Forecasts goals and objectives for the department and strives to meet them. Monitor body shop managerial work and keep daily job details. motivates and monitors the performance of all body shop employees. Directs and schedules the work of all body shop employees. Establishes and maintains good working relationships with insurance surveyors Establishes and maintains good working relationships with customers to encourage repeat and referral business. Implements aggressive marketing plan to increase body shop business. Monitors technicians' daily productivity reports and corresponding payroll records. Gives fair estimates on costs and time required for body work. Follows up on parts department orders to ensure parts availability. Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Checks quality of completed work. Handles customer complaints immediately and according to dealership's guidelines. Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties. Prepares final billing for completed repair orders. Controls accounts receivables for body repair work. Ensures that proper safety equipment is available and being used properly. Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value. Employee Facilities Include: · Attractive salary packages · Performance incentives and bonuses EPF benefits · Regular appraisals · Continuous training and development · Clear career paths for growth · Staff accommodation for outstation candidates Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

HR Generalist

Sambalpur

2 years

INR 3.6 - 4.2 Lacs P.A.

On-site

Full Time

The HR Generalist plays a vital role in managing the day-to-day operations of the HR functions and duties. In an automobile dealership environment, the HR Generalist supports recruitment, employee relations, compliance, training, attendance, and performance management activities, ensuring a smooth and efficient dealership workforce. Key Responsibilities:1. Recruitment & Onboarding Coordinate and conduct recruitment for various departments (Sales, Service, Body Shop, Admin, etc.). Draft and post job advertisements on portals and social media. Screen resumes, schedule interviews, and coordinate hiring processes. Conduct employee onboarding, documentation, and induction programs. 2. Attendance & Payroll Monitor biometric attendance system and maintain attendance records. Coordinate with the accounts team for payroll processing. Maintain leave records and prepare monthly attendance reports. 3. Employee Engagement & Relations Handle employee grievances and address queries related to policies and procedures. Promote employee engagement through events, celebrations, and team activities. Conduct exit interviews and analyze turnover trends. 4. Training & Development Identify training needs in coordination with department heads. Arrange internal/external training programs for service advisors, technicians, and sales staff. Maintain training records and follow-up for feedback and effectiveness. 5. Compliance & Documentation Ensure compliance with labor laws, ESI, PF, and other statutory regulations. Maintain and update HR files, employee records, and personal files. Support in audits and dealership certifications related to HR processes. 6. Performance Management Assist in setting KPIs in consultation with management. Coordinate performance review cycles and probation evaluations. Support corrective action and disciplinary procedures. 7. Administrative Support Handle uniform issuance, ID cards, canteen coordination, etc. Coordinate with security, housekeeping, and facility management for staff support. Maintain internal HR dashboards and reports. Required Skills and Qualifications: Bachelor's degree in HR / Management / Commerce (MBA preferred). 2–4 years of HR experience, preferably in a retail or automobile dealership. Good knowledge of labor laws and statutory compliances. Strong interpersonal and communication skills. Proficient in MS Office and HR management systems. Ability to multitask and work in a fast-paced environment. Employee Benefits Offered: Attractive salary + incentives ESIC & PF coverage On-site canteen Staff uniforms and grooming allowances Continuous learning & training sessions Career growth opportunities within the dealership Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

Sales consultant

Sambalpur

3 years

INR 1.44 - 1.8 Lacs P.A.

On-site

Full Time

Sales Field preferable Automobile field Preferable Generating Leads. Maintaining Customer Records. Meeting or Exceeding Sales Goals. Participating in special sales events Promoting dealership Packages and add-ons Ensuring customer satisfaction Following sales process. SKILLS REQIURED: Customer orientation, Pleasing Personality, Persistence & Confidence, Negotiation Skill. MANDATORY REQUIREMENT: Should have Two Wheeler with Valid License. Four wheeler driving knowledge & prior sales experience in automobile is an extra advantages to the candidates. EXPERIENCE: 6 months to 3 years in similar role. * Freshers also can apply. Other Facilities: Attractive salary packages Performance incentives and bonuses up to Rs. 35,000/-* ESIC and EPF benefits Regular appraisals Continuous training and development Clear career paths for growth Staff accommodation for outstation candidates Staff lunch room with AC facility Free Training Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 7440034209

Senior Sales Consultant

Sambalpur

3 years

INR 1.68 - 2.4 Lacs P.A.

On-site

Full Time

Earn incentives up to ₹35,000 per month! We are seeking a dynamic and experienced Senior Sales Consultant to join our automobile dealership team. The ideal candidate will play a key role in helping customers find the right vehicle while achieving sales targets and delivering an outstanding customer experience. Key Responsibilities: Greet, assist, and guide customers in selecting the right vehicle based on their needs. Explain vehicle features, specifications, pricing, finance, and insurance options. Stay updated on current inventory, upcoming models, and competitor offerings. Achieve monthly and quarterly sales goals. Follow up on leads, maintain customer records, and ensure high satisfaction. Support and mentor junior team members when needed. Coordinate for timely delivery and documentation. Resolve customer queries and ensure smooth handover. Skills & Qualifications: Minimum 3 years of automobile sales experience. Strong communication, negotiation, and persuasion skills. Customer-first attitude with excellent closing abilities. Knowledge of auto financing and insurance is a plus. Goal-oriented and proactive under pressure. Benefits: Monthly Incentives up to ₹35,000 Performance-Based Bonuses Career Advancement Opportunities Regular Training & Certification Recognition & Rewards Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Fixed shift Weekend availability Work Location: In person Speak with the employer +91 7440034209

CUSTOMER RELATIONSHIP EXECETIVE ( SERVICE)

Sambalpur

1 years

INR 1.32 - 1.56 Lacs P.A.

On-site

Full Time

We are looking for a dynamic and customer-focused individual to handle both incoming and outgoing calls, follow-up with customers, maintain customer relationships, and support the dealership's sales and service teams. Key Responsibilities: Make outbound calls to remind customers about vehicle service due dates. Book and confirm service appointments as per customer convenience. Handle inbound service inquiries and resolve basic customer queries. Follow up with customers post-service for feedback and satisfaction levels. Maintain service records and update customer interaction logs in CRM systems. Coordinate with service advisors to ensure smooth customer handling. Share information about service offers, AMC packages, and pickup-drop facilities. Escalate unresolved customer issues to the service manager promptly. Support the service team in customer retention and loyalty initiatives. Key Skills Required: Strong communication and listening skills Good telephone etiquette and polite approach Basic knowledge of automotive servicing (preferred) Comfortable using MS Excel, CRM software Fluent in local language, Hindi and English Qualifications & Experience: Minimum 12th pass / Graduate 1-2 years of experience in customer service/tele calling (automobile service preferred) Salary: As per industry norms + performance incentives upto 10K Working Hours: 9:30 AM – 6:30 PM (or as per dealership policy) Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹13,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Fixed shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 7440034209

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