Billing & Collections Specialist

This role is for one of the Weekday's clients

Salary range: Rs 1000000 (ie INR 10 LPA)

Requirements

Key Responsibilities

• Conduct daily follow-ups with clients through WhatsApp, calls, and email
• Send invoices, payment links, reminders, and ensure timely acknowledgment
• Escalate overdue accounts with legal notices when required
• Secure clear and trackable payment commitments from clients
• Maintain accurate and updated client point-of-contact records
• Coordinate regularly with founders and finance teams to support collection efforts
• Manage and track ageing buckets: 0-30, 30-60, 60-90, and 90+ days
• Prepare weekly ageing reports and collections forecasts
• Identify risky accounts early and raise timely alerts
• Track Shopify subscription payouts and invoice payments
• Keep CRM systems and tracking sheets up to date with real-time information
• Coordinate with Sales and Success teams regarding upgrades, billing adjustments, and client escalations
• Support monthly MIS reporting, reconciliations, and billing automation or migration activities
  

What Makes You a Great Fit

• Strong ownership mindset with a disciplined and structured approach to follow-ups
• Excellent communication skills, both written and verbal, with the confidence to handle difficult conversations
• High attention to detail with the ability to maintain accurate financial and client records
• Comfortable working in fast-paced, high-growth environments where priorities evolve quickly
• Proactive, organized, and able to independently identify risks before they escalate
• Strong collaboration skills to work effectively with cross-functional teams
• Analytical thinking with the ability to interpret ageing data, forecast collections, and support business decisions