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QuickReply.ai

13 Job openings at QuickReply.ai
Partnerships Specialist Gurugram,Haryana,India 0 years Not disclosed On-site Full Time

Job Title: Partnerships Specialist (Sales) Location: Gurgaon, Haryana Employment Type: Full-Time, In-Office About QuickReply.ai QuickReply.ai is a cutting-edge WhatsApp Marketing Automation Platform tailored for E-commerce stores. In just 18 months, we have secured 700+ paying customers worldwide, experiencing a 15X revenue increase. As the world shifts from email and SMS to WhatsApp for business communication, we are well-positioned to scale to a billion-dollar company. Founded by two IIT-Delhi alumni with deep industry experience, we are on a growth trajectory, having raised seed funding in April 2023. Our team of 35 is set to expand to 50 as we continue our journey. Key Responsibilities: Own and execute the full partnerships cycle—from cold outreach to onboarding and long-term relationship management. Actively source and engage potential partners through cold calling, emailing, LinkedIn and other channels. Conduct product demos to showcase the value of QuickReply.ai for different partner types and use cases. Maintain a healthy and well-documented partner pipeline, using CRM tools to track outreach, conversations, and performance. Collaborate closely with internal teams—including marketing, product, and sales—to align partnership strategies and drive joint initiatives. Serve as a trusted point of contact for partners, offering support, insights, and collaboration opportunities to drive mutual growth. Qualifications: 1-3 years of experience in cold calling/outreaches. Exceptional communication and negotiation skills. Knowledge of CRM software and MS Office Suite. Ability to understand customer needs and handle different types of personalities. What We Offer: Competitive base salary with an attractive commission structure. Opportunity to work with an innovative product in a high-growth industry. Opportunity for professional development and career advancement. Show more Show less

Customer Experience Manager Gurugram,Haryana,India 8 years Not disclosed On-site Full Time

Location: Gurgaon (in-office) Experience: 4–8 years Team: Onboarding, Support, Customer Success Company: QuickReply.ai – Full-Funnel WhatsApp Marketing Automation Platform 🧩 About the Role We’re looking for someone who can bring structure, clarity, and accountability to our post-sales journey. You'll lead onboarding, support, and customer success operations — and make sure every customer gets the best experience, from Day 1 to retention. You’ll work closely with our Strategic Solutions Director (who handles complex clients and implementations) to build a smooth, scalable machine. 🎯 What You'll Own Manage the onboarding, support, and CS teams Build and enforce SOPs, SLAs, hygiene processes Track and improve onboarding timelines, ticket SLAs, CSAT Coordinate with solutioning team to triage implementation complexity Run internal reviews, weekly dashboards, and health checks Be the go-to person for all CX escalations (except strategic accounts) ✅ What We're Looking For 4–8 years in CX / CS / Onboarding / Support leadership in SaaS Proven experience in team management and operations Strong process mindset – knows how to reduce chaos and bring order Tools: WhatsApp, Zoho Desk, Asana, HubSpot, Slack, G-Sheets (or similar) Bonus: Worked in B2B SaaS, MarTech, Shopify/D2C tech ecosystem 💡 Why Join QuickReply.ai? We’re a fast-growing SaaS solving real retention problems for business You’ll build CX from the ground up — not maintain someone else's playbook Get a front-row seat to product, sales, and strategic growth Work directly with founders who value autonomy and ownership Loved by 100s of businesses — now expanding fast beyond This is a high-impact role with full visibility and a clear growth path to Director-level leadership. Show more Show less

Engineering Manager Gurugram,Haryana,India 6 years Not disclosed On-site Full Time

🧩 About the Role We’re looking for someone who can bring structure, rhythm, and delivery discipline to our engineering team — from chaos to clarity. You’ll lead the creation of all core engineering processes from scratch — planning, execution, QA handoffs, and release cycles — and ensure the team ships predictably and collaboratively. You’ll work closely with our Product and Tech Leads to build a high-performance delivery engine that scales with our product and team. 🎯 What You’ll Own 🧩 Build Engineering Processes from the Ground Up Set up sprint planning, estimation, retrospectives, QA handoffs, and release cycles from scratch . Choose and implement tools for project management (Jira, Linear, Trello, etc.) and process tracking. Define ownership models, documentation standards, and delivery rituals tailored to a fast-moving SaaS team. 📈 Drive Team Coordination & Delivery Work closely with product, design, and engineering to turn vague ideas into clear deliverables with predictable timelines. Own sprint execution and ensure visibility across stakeholders. Monitor progress, unblock issues, and manage risks to delivery. 🔧 Technical Collaboration (Secondary) Partner with senior engineers and tech leads for architecture decisions and scalability discussions. You don’t need to be hands-on with code, but you should understand the implications of tech decisions and help guide trade-offs. 🧪 Monitoring & Quality Assurance Own delivery health by tracking key metrics (e.g., velocity, cycle time, bug rate). Set up and optimize reporting dashboards and tracking tools. Partner with QA and DevOps (or equivalent roles) to ensure smooth deployments and minimal production issues. 🧠 You’re a Great Fit If You Have 6+ years of total experience, with 2+ years in an engineering management or delivery lead role. Proven track record of introducing and scaling engineering processes in fast-paced or early-stage environments. Strong experience in project management, agile methodologies, and sprint execution. Exceptional communication and coordination skills across cross-functional teams. A people-first mindset with a knack for building trust, motivating teams, and resolving conflicts. Comfortable using tools like Jira, Confluence, Asana, Trello, ClickUp, etc. ✅ Nice to Have Basic understanding of AWS or modern web architecture. Exposure to SOC2/GDPR or other compliance-sensitive environments. Familiarity with CI/CD, version control, or code review practices. Exposure to multi-tenant SaaS products or cross-functional collaboration at scale. 💡 Why Join QuickReply.ai? We’re a fast-growing SaaS solving real engineering problems for business You’ll build processes from the ground up — not maintain someone else's playbook Help shape a product that’s already loved by its customers. Work directly with founders who value autonomy and ownership Loved by 100s of businesses — now expanding fast beyond This is a high-impact role with full visibility and a clear growth path to Director-level leadership. Show more Show less

Software Engineer Gurugram,Haryana,India 3 years Not disclosed On-site Full Time

Job Brief We are looking for a 10X developer who knows how to use AI tools to work efficiently and produce 10X output. A developer who is highly passionate and welcomes the challenges of working with complex architecture, large database and solve scalability challenges and growing a young organization. About QuickReply.ai QuickReply is a product-based company where we are building a WhatsApp Marketing Automation Platform for E-Commerce Stores. In the last 3 years, we have gained 800+ paying customers across the globe with a 15X increase in revenues. In the next 2-3 years, most email & SMS communication will move to WhatsApp for most businesses and we have a huge business opportunity to become a billion-dollar company. Team We have raised seed funding in April 2023 and planning to grow our team from 25 to 40. QuickReply.ai was founded by two IIT-Delhi alumni having 12 years of experience who developed enterprise software for companies like Oracle, NetApp, Walt Disney, and MindTickle. Do you see yourself leading a team in the future? If you join now, you can become one of the key members of the team and in the next 2-3 years, when we expand to a team of 100+, you might be leading a small team of yours. If managing millions of messages per day excites you, join us. Location Our office is located in Gurgaon (and we are setting up an in-office team. Office Address - Plot 23, Sector 18 Maruti Industrial Development Area, Gurugram, Haryana 122015 Key Responsibilities Given the problem, design architecture and UI flow, data flow with APIs and work with stakeholders to come up with a plan for implementation. Design and implement responsive, high performance applications using MERN stack. Build reusable code for future use. Work closely with various teams to help develop new ways of showcasing internal and external web applications. Facilitate the sharing of knowledge and experience across teams to enable effective use of our tools and solutions. Participate in problem management by identifying and closing gaps in monitoring and workflows. Requirements Deep understanding of data structures & algorithms. Excellent coding skills. Given an algo, should be able to write good code smoothly without using AI tools. Should be able to write equally good quality code 10X faster using AI tools. Hands-on Experience with Node JS, React TypeScript etc and cloud technologies such as AWS. Experience with tools like git and command line tools such as grep, sed, awk, ssh etc. Independent, resourceful, analytical, and able to solve problems effectively. Ability to be flexible, agile, and thrive in chaos. Bachelor degree in Computer Science from a reputed institute. Show more Show less

Senior Software Engineer Gurugram,Haryana,India 3 - 6 years None Not disclosed On-site Full Time

We are hiring a Senior Backend Developer(3-6 years of exp) to lead the design and development of backend services for our WhatsApp marketing automation platform. This is a high-impact role where you will work on a modern microservices-based architecture hosted on AWS, ensuring scalability, performance, and reliability. You’ll collaborate with product stakeholders, translate requirements into robust technical solutions, and own critical backend services like messaging, journey orchestration, Shopify integrations, and AI-driven automations. Responsibilities Translate product requirements into scalable backend architecture and services. Design, implement, and maintain microservices like messaging-service, journey-execution, analytics, Shopify API, and AI agent orchestration. Develop event-driven systems using AWS services like SQS, Lambda, Load Balancers, and Target Groups . Write clean, efficient, and maintainable code in Node.js (MeteorJS experience is a plus). Ensure fault tolerance, low latency, and high availability in platform services. Use rapid prototyping and vibe-based coding techniques to accelerate delivery without compromising quality. Collaborate with frontend, DevOps, and product teams to ensure seamless feature delivery. Own end-to-end delivery of backend components, from development to deployment. Lead the team and mentor junior developers and contribute to system design best practices. Qualifications 3–6 years of experience in backend development, preferably in SaaS or high-scale systems. Strong foundation in data structures, algorithms, and system design . Solid experience with Node.js , REST APIs, and working in microservices architecture . Hands-on experience with AWS ecosystem – especially SQS, Lambda, EC2, Load Balancers, Target Groups, S3, and CloudWatch . Experience with MongoDB or similar NoSQL databases. Ability to move fast and build high-quality systems using vibe-based development (structured yet speed-oriented coding practices). Familiarity with Git-based workflows, CI/CD pipelines, and task tracking tools (e.g., Jira). Self-driven, proactive, and comfortable working in fast-paced startup environments.

AI-Native SEO & Content Ops Associate Gurugram,Haryana,India 1 years None Not disclosed On-site Full Time

Location: Onsite / Gurgaon Type: Full-time Experience: 0–1 years About QuickReply.ai QuickReply.ai is the operating system for WhatsApp marketing and sales workflows, used by B2C businesses to turn chat into business. We are scaling fast across industries, with a product that integrates deeply with apps like Shopify, CRMs, marketing automation tools, and AI models. We’re now hiring a sharp executor who lives inside our product and thinks like a product+content+automation hybrid. Someone who doesn’t wait for instructions but builds. Who you are You may or may not have worked in SEO formally, but you’ve used GPT to reverse-engineer how AI answers questions. You’re obsessed with AI tooling. For every task, you ask “should I GPT this?” You know what it means to prompt Claude, GPT-4o, or Gemini correctly, and get production-grade results. You can connect the dots between WhatsApp workflows, CRMs, lead flows, and customer journeys, even if you're not a marketer or engineer by training. You can think like a product user and write like a clear explainer. What you'll own Build chatbots + automation flows inside QuickReply.ai to understand our platform from the inside-out. Push 2+ high-depth SEO pages daily based on our content intelligence system and topic clusters. Work through a structured AI Citation SEO checklist that guides every piece toward ChatGPT/Gemini citation-readiness. Map search intent → user journey → QuickReply use case with zero hand-holding. Use tools like Frase, NeuronWriter, GPTs, Claude, and Sheets to build atomic, interlinked, E-E-A-T-aligned content. Research integrations and use cases with CRMs, MAs, or external SaaS tools — and write from a lens of systems-thinking. Ship machine-readable markup (FAQ schema, TLDR blocks, dataset summaries) with every publish. What you must already know You have built at least one chatbot, workflow, or internal automation, even if for fun. You have prompted LLMs to build real outputs , like a marketing plan, API call, email sequence, or webpage. You can explain what GPTs don’t do well and how to guide them. You’ve used Notion, ChatGPT, and Google Sheets with confidence. You’ve written long-form content that feels structured, crisp, and backed by real data or logic. Bonus (not mandatory) Familiarity with tools like Zapier, Make.com, or HubSpot Basic understanding of Schema.org markup or SEO plugins Some experience in B2B SaaS, martech, or WhatsApp ecosystem What you'll get Daily hands-on training with the GTM team Exposure to how a B2B SaaS company grows from $2M to $10M The playbook and tools to become a 1-person growth machine anywhere in the world Flat, no-BS, GPT-first culture where outputs > credentials Want to be part of a 2-to-10 team that builds like founders do?

AI Content & SEO Writer Gurugram,Haryana,India 1 years None Not disclosed On-site Full Time

Location: Onsite / Gurgaon Type: Full-time Experience: 0–1 years About QuickReply.ai QuickReply.ai is the operating system for WhatsApp marketing and sales workflows, used by B2C businesses to turn chat into business. We are scaling fast across industries, with a product that integrates deeply with apps like Shopify, CRMs, marketing automation tools, and AI models. We’re now hiring a sharp executor who lives inside our product and thinks like a product+content+automation hybrid. Someone who doesn’t wait for instructions but builds. Who you are You may or may not have worked in SEO formally, but you’ve used GPT to reverse-engineer how AI answers questions. You’re obsessed with AI tooling. For every task, you ask “should I GPT this?” You know what it means to prompt Claude, GPT-4o, or Gemini correctly, and get production-grade results. You can think like a product user and write like a clear explainer. What you'll own Push 2+ high-depth SEO pages daily based on our content intelligence system and topic clusters. Work through a structured AI Citation SEO checklist that guides every piece toward ChatGPT/Gemini citation-readiness. Map search intent → user journey → QuickReply use case with zero hand-holding. Use tools like Frase, NeuronWriter, GPTs, Claude, and Sheets to build atomic, interlinked, E-E-A-T-aligned content. Research integrations and use cases with CRMs, MAs, or external SaaS tools — and write from a lens of systems-thinking. Ship machine-readable markup (FAQ schema, TLDR blocks, dataset summaries) with every publish. What you must already know You have prompted LLMs to build real outputs , like a marketing plan, API call, email sequence, or webpage. You can explain what GPTs don’t do well and how to guide them. You’ve used Notion, ChatGPT, and Google Sheets with confidence. You’ve written long-form content that feels structured, crisp, and backed by real data or logic. Bonus (not mandatory) Basic understanding of Schema.org markup or SEO plugins Familiarity with tools like Zapier, Make.com, or HubSpot Some experience in B2B SaaS, martech, or WhatsApp ecosystem What you'll get Daily hands-on training with the GTM team Exposure to how a B2B SaaS company grows from $2M to $10M The playbook and tools to become a 1-person growth machine anywhere in the world Flat, no-BS, GPT-first culture where outputs > credentials Want to be part of a 2-to-10 team that builds like founders do?

Chat Support Executive Gurugram,Haryana,India 1 - 3 years INR Not disclosed On-site Full Time

Job Title: Chat Support Agent Location: Gurgaon, India Employment Type: Full-Time, In-Office About QuickReply.ai QuickReply.ai is a WhatsApp Marketing Automation platform for businesses. We help businesses leverage WhatsApp to convert visitors into customers, boost repeat purchases, and build stronger relationships throughout the buyer journey. We work with 900+ businesses across 29 countries, sending over 30 million messages every month. Role Overview We are seeking a Chat Support Agent who will be the first point of contact for our customers. Your primary responsibility will be chat support (60%) , backed by email and telephone support (40%) . You will assist customers with queries, troubleshoot issues, and ensure a positive experience with our platform. Key Responsibilities Provide prompt, friendly, and professional support via chat, email, and phone Troubleshoot and resolve customer issues, escalating when necessary Guide customers through product features, settings, and troubleshooting steps Maintain detailed and accurate records of all interactions Collaborate with internal teams (Customer Success, Product, Tech Support) for complex queries Identify and share recurring issues to improve processes and customer experience Contribute to FAQs, knowledge base articles, and support guides Requirements Experience: 12 years in chat/email/phone support, preferably in SaaS or e-commerce Good at understanding and using software tools and platforms Excellent written and verbal communication skills in English Strong problem-solving and multitasking skills Comfortable working in fast-paced environments Prior experience with live chat and helpdesk tools (e.g., Intercom, Zendesk, Freshdesk) is a plus Prior experience with marketing automation or workflow automation tools is a plus. Basic understanding of e-commerce platforms like Shopify, WooCommerce, Magento and/ or CRMs/ ERPs is preferred Work Schedule Flexible to work in one of these shifts: 9 AM 6 PM, 12 PM 9 PM, or 2 PM 11 PM Comfortable working Monday to Saturday or Tuesday to Sunday What We Offer Competitive salary and incentives Opportunity to work with a fast-growing SaaS company in the e-commerce space Exposure to global D2C brands and e-commerce businesses Collaborative, growth-focused team culture Skill development in SaaS, customer success, and marketing automation Show more Show less

Onboarding Process Executive Gurugram,Haryana,India 3 years None Not disclosed On-site Full Time

Location: In-office, Gurgaon Work Schedule: Full-time, Monday to Saturday, 9 AM – 6 PM Flexibility: On occasion, you may need to take 3–4 client calls per month in the late evening from home. These hours can be adjusted against your daytime work hours. About QuickReply.ai QuickReply.ai is a WhatsApp Marketing Automation platform helping online businesses engage customers across their buyer journey — from the first visit to repeat purchases. We work with 900+ businesses in 29+ countries, sending 30M+ messages per month. Role Overview We’re looking for a detail-oriented Onboarding Process Executive to own the end-to-end onboarding of new customers. You will be the first point of contact post-sale, ensuring every customer is successfully set up and ready to use QuickReply.ai. Over time, you’ll grow into managing smaller accounts, providing ongoing support, and driving their success. Key ResponsibilitiesOnboarding (Primary – ~80% of role) Serve as the main POC for new clients immediately after deal closure. Understand client requirements and guide them through platform setup. Coordinate with internal teams (Tech, Customer Success, Support) to ensure smooth activation. Configure accounts, integrations (Shopify, CRMs, etc.), and WhatsApp API connections. Train clients on product usage through video calls, screen shares, and documentation. Monitor onboarding timelines and ensure go-live within committed deadlines. Maintain onboarding checklists, trackers, and customer notes in CRM. Account Management (Future Growth – ~20% initially) Handle a portfolio of smaller accounts post-onboarding. Build relationships to improve retention and upsell opportunities. Identify customer issues early and coordinate solutions. Share product updates and best practices with customers. Requirements 1–3 years of experience in onboarding, customer success, or implementation roles (SaaS/tech preferred). Mandatory: Ability and willingness to work in-office at Gurgaon Sector 12A . Comfortable occasionally taking 3–4 late evening calls per month from home , with work hours adjusted accordingly. Excellent communication skills (spoken & written English). Strong problem-solving abilities and comfort with tech tools. Ability to manage multiple customers and tasks at the same time. Familiarity with CRMs, WhatsApp APIs, or eCommerce platforms (preferred). Self-motivated, process-driven, and detail-oriented. What We Offer Opportunity to work closely with founders and senior leadership. Clear career growth path into Account Management for small to mid-size accounts. Learning environment with exposure to SaaS, marketing automation, and global clients. Competitive salary and performance incentives.

Senior Frontend Developer Gurugram,Haryana,India 3 years None Not disclosed On-site Full Time

Company Description QuickReply is a product-based company where we are building a WhatsApp Marketing Automation Platform for E-Commerce Stores. In the last 3 years, we have gained 1000+ paying customers across the globe with a 15X increase in revenues. In the next 2-3 years, most email & SMS communication will move to WhatsApp for most businesses and we have a huge business opportunity to become a billion-dollar company. Role Description We are hiring a Frontend Engineer who thrives in a fast-paced environment, writes high-quality code quickly, and uses AI/automation tools to move even faster. You'll own real-time user interfaces, optimize frontend performance, and mentor juniors. This is a high-impact role where user experience and scalability go hand in hand. Responsibilities Translate product requirements into scalable, responsive frontend applications with optimal user experience. Develop high-performance, real-time user interfaces using React.js with performance optimizations and modern architecture patterns. Build responsive web applications with seamless real-time messaging capabilities using WebSockets or similar technologies. Lead code reviews and mentor junior developers while making technical decisions on architecture and implementation approaches. Own end-to-end delivery of frontend components from development to deployment with monitoring and error tracking . Use rapid prototyping and vibe-based coding techniques to accelerate delivery without compromising quality. Qualifications 3–6 years of frontend development experience, preferably in SaaS or high-scale applications. Strong expertise in TypeScript, React.js ecosystem (hooks, context API), and state management (Redux, Zustand, Context API). Proficiency in real-time communication technologies (WebSockets, Socket.io), PWA development , and responsive design. Experience with modern frontend tooling (Webpack/Vite, ESLint, Jest/Testing Library), deployment pipelines, and AWS CloudFront/S3 for hosting and CDN optimization. Understanding of frontend security practices (XSS prevention, CORS, CSP) and API integration with microservices. AI-first mindset, Git workflows, and comfort in fast-paced startup environments. Self-driven, proactive, and comfortable working in fast-paced startup environments.

Senior Frontend Developer haryana 4 - 8 years INR Not disclosed On-site Full Time

As a Frontend Engineer at our company, you will play a crucial role in developing high-quality frontend applications that deliver exceptional user experiences. You should excel in a dynamic work environment, demonstrate proficiency in writing efficient code, and leverage AI/automation tools to enhance productivity. In addition to optimizing frontend performance, you will be responsible for creating real-time user interfaces and providing guidance to junior team members. Your responsibilities will include translating product requirements into scalable and responsive frontend applications, utilizing React.js to build high-performance user interfaces, and implementing real-time messaging capabilities through technologies like WebSockets. As a leader in the team, you will conduct code reviews, mentor junior developers, and contribute to architectural decisions and technical implementations. Furthermore, you will oversee the entire process of frontend component delivery, from development to deployment, ensuring effective monitoring and error tracking. The ideal candidate for this role should have a minimum of 3-6 years of experience in frontend development, preferably in SaaS or high-scale applications. You must possess strong expertise in TypeScript, React.js ecosystem, and state management tools such as Redux and Zustand. Proficiency in real-time communication technologies, PWA development, responsive design, and modern frontend tooling is essential. Experience with deployment pipelines, AWS CloudFront/S3 hosting, and frontend security practices is also required. Having an AI-first mindset, familiarity with Git workflows, and the ability to thrive in a fast-paced startup environment are additional qualifications that we value. If you are self-driven, proactive, and passionate about delivering high-quality frontend solutions, we encourage you to apply for this exciting opportunity.,

Senior QA Engineer gurugram,haryana,india 3 years None Not disclosed On-site Full Time

Company Description QuickReply is a product-based company where we are building a WhatsApp Marketing Automation Platform for E-Commerce Stores. In the last 3 years, we have gained 1000+ paying customers across the globe with a 15X increase in revenues. In the next 2-3 years, most email & SMS communication will move to WhatsApp for most businesses and we have a huge business opportunity to become a billion-dollar company. Role Description We're an ambitious startup seeking a Senior QA Engineer to join our close-knit team. While your primary focus will be on quality assurance, our dynamic environment often requires a collaborative and adaptive approach. If you're passionate about learning, thrive in fast-paced settings, and are eager to roll up your sleeves to contribute across various areas of product development, we'd love to hear from you. Key Responsibilities Work closely with product managers, designers, and the rest of the engineering team to build elegant and scalable product experience across multiple platforms Review product requirements, specifications, and technical design documents to create detailed, comprehensive, and well-structured test plans and test cases Manually execute test cases, document results, and track defects through the bug lifecycle Log clear and reproducible bug reports with detailed steps, screenshots, and videos as neededRe-test resolved defects to verify fixes and prevent regressions Validate data accuracy and system behavior across different browsers, devices, and environments Test Data & Documentation – Maintain and update test cases effectively and maintain comprehensive documentation for audits, knowledge sharing, and future reference. Strategize and develop ideas for new programs, products, or features by monitoring industry developments and trends Be willing to jump in and assist other areas of the product lifecycle when needed, exemplifying the startup spirit. Requirements Educational Background: Bachelor’s degree in Computer Science, Information Technology, or related field. Experience: 2-5 years in software QA, with a preference for startup or agile environments. Adaptability: Comfortable with ambiguity and rapidly changing priorities. Communication: Excellent communication skills; ability to articulate issues clearly and concisely. Initiative: Proactive mindset, suggesting improvements and taking ownership. Technical Proficiency: Familiarity with web and/or mobile app technologies, databases, and SQL. Bonus: Exposure to automation tools, even if not deeply experienced. Team Spirit: A can-do attitude, ready to support team members in various capacities.

Human Resources Manager gurugram,haryana,india 7 years None Not disclosed Remote Full Time

Role Overview We are looking for a proactive HR Manager who can own the entire HR function end-to-end — from talent acquisition to employee engagement, from compliance to culture. The ideal candidate is hands-on, process-driven, and passionate about building a high-performing and happy workplace. Key Responsibilities Talent Acquisition & Hiring Draft and post job descriptions across platforms. Screen candidates on basic filters before passing to hiring managers. Schedule and coordinate interviews. Manage offers, background verification (BGV), and onboarding. Continuously hunt for new talent to maintain a healthy pipeline. Talent Management Identify good talent and flag poor performers early. Ensure high talent density across the organization. Support in performance reviews and provide inputs on fitment. Work on employee benefits and retention initiatives. HR Operations Develop, update, and execute HR policies (leave, remote work, etc.). Manage onboarding and offboarding processes smoothly. Ensure legal and compliance requirements (POSH, IT, Data Security, etc.). Handle employee documentation and records. Employee Engagement & Culture Organize team-building and engagement activities. Foster a culture of transparency, accountability, and collaboration. Be the point of contact for employee concerns and grievances. Ensure alignment between teams and take corrective actions if needed. Learning & Development Conduct training sessions on policies (e.g., POSH, data security, IT). Support managers in skill development and career growth initiatives. What We’re Looking For 3–7 years of HR experience in fast-growing startups / tech companies. Strong understanding of end-to-end HR functions (TA, operations, engagement, compliance). Good judgment in identifying high vs low talent. Excellent communication and people-management skills. Process-oriented, empathetic, and culture-focused mindset. Why Join Us Build the HR foundation for a scaling SaaS company. Own HR strategy and execution end-to-end. Work closely with leadership to shape the company’s culture. Be part of a fast-growing, innovation-driven team.