Associate, Operations Support Center Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We have an opening within Envoy Global 's dedicated Operations Support Center based in Hyderabad, for an experienced Associate to join us on a full time, permanent basis. The Operations Support Center plays a key role in supporting the seamless execution of operational activities, data management, reporting functions, and customer experience delivery. This team works closely with cross-functional and external stakeholders to ensure tasks are completed accurately, efficiently, and in alignment with organizational standards. The Associate, Operations Support Center offers an exciting opportunity which combines daily operations, analytical reporting, and frontline customer support, contributing directly to the success of Envoy s immigration services. As our Associate - Operations Support Center, you will be required to: Manage client onboarding and offboarding by verifying required documentation, updating internal systems, and coordinating with stakeholders for smooth transitions. Execute end-to-end operational tasks such as data entry, case monitoring, and documentation management, ensuring accuracy and timeliness across all activities. Collaborate with internal and external stakeholders including legal teams, finance, CRM, and account managers to support seamless service execution. Maintain internal trackers and tools to monitor task statuses, follow-ups, and deadlines, ensuring alignment with service standards and client expectations. Conduct regular audits and validations of data entered into systems to maintain quality, compliance, and completeness. Prepare routine and ad hoc reports covering task volumes, performance metrics, and SLA adherence using Microsoft Excel and internal platforms. Use Excel tools such as Pivot Tables, VLOOKUP, formulas, conditional formatting, and basic macros to build and maintain accurate and insightful reports. Support CRM reporting functions by collecting, formatting, and validating data to assist in insights, dashboards, and business decisions. Respond to client and foreign national queries across communication channels such as chat, email, and phone, providing timely, clear, and empathetic assistance. Use ticketing platforms like Zendesk, Freshdesk, or similar tools to log, categorize, and resolve customer issues in line with internal SLAs. Proactively monitor open tickets and follow up to ensure resolution, escalating complex issues when necessary. Ensure a high level of client satisfaction through professional communication, ownership of issues, and process clarity. Stay up to date with internal processes, product updates, and immigration-related procedures to provide accurate and current support. Demonstrate strong time management and multitasking skills while handling high volumes of work under tight deadlines. Contribute to ongoing process improvements, documentation updates, and knowledge-sharing initiatives across teams. To apply for this role, you should possess the following skills, experience and qualifications: 2–4 years of experience in a blended operations, reporting, and customer service role within a process-driven or service-oriented environment. Excellent verbal and written communication skills in English, with the ability to interact effectively across different channels. Proficiency in Microsoft Excel including use of advanced functions like Pivot Tables, VLOOKUP, data filters, formatting, and basic macros . Hands-on experience with ticketing tools such as Zendesk, Freshdesk, or equivalent systems. Strong attention to detail, with the ability to manage and validate large volumes of data and documentation. Demonstrated ability to work collaboratively with internal and external teams to resolve issues and drive process success. Exposure to immigration processes or legal documentation, handling DS-160 forms is an advantage, though not mandatory. Bachelor’s Degree or above If this role excites you, please take a moment to complete the questionnaire below and attach your current resume. We look forward to your prompt response.

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We are seeking a highly skilled Team Lead OR Manager, Data Engineering within Envoy Global 's tech team to join us on a full time, permanent basis. This role is responsible for the end-to-end design, development, and documentation of data pipelines and ETL (Extract, Transform, Load) processes. This role focuses on enabling data migration, integration, and warehousing, encompassing the creation of ETL jobs, reports, dashboards, and data pipelines. As our Senior Data Engineering Lead OR Manager, you will be required to: Lead and mentor a small team of data engineers, fostering a collaborative and innovative environment. Design, develop, and document robust data pipelines and ETL jobs. Engage in data modeling activities to ensure efficient and effective data structures. Ensure the seamless integration of data across various platforms and systems Lead all aspects of the design, implementation, and maintenance of data engineering pipelines in our Azure environment including integration with a variety of data sources Collaborate with Data Analytics and DataOps teams and other partners in Architecture, Engineering and Devops teams to delivery high quality data platforms that enable analytics solutions for the business Ensure data engineering standards are in line with established principles of data governance, data quality and data security Monitor and optimizes the performance of data pipelines, ensuring they meet SLAs in terms of data availability and quality Hire, manage and mentor a team of Data Engineers and Data Quality Engineers Communicate clearly and effectively with stakeholders To apply for this role, you should possess the following skills, experience and qualifications: Proven experience in data engineering, with a strong background in designing and developing ETL processes. Excellent collaboration skills, with the ability to work effectively with cross-functional teams. Leadership experience, with a track record of managing and mentoring a team of data engineers. 8+ years of experience as a Data Engineer with 3+ years of experience in a managerial role Technical experience in one or more of the cloud-based data warehouse/data lake platforms such as AWS, Snowflake, Azure Synapse ETL experience using SSIS, ADF or another equivalent tool Knowledgeable in Data Modeling and Data warehouse concepts Demonstrated ability to write SQL/TSQL queries to retrieve/modify data Knowledge and know-how to troubleshoot potential issues, and experience with best practices around database operations Ability to work in an Agile environment Should you have a deep passion for technology and a desire to thrive in a rapidly evolving and creative environment, we would be delighted to receive your application. Please provide your updated resume, highlighting your relevant experience and the reasons you believe you would be a valuable member of our team. We look forward to reviewing your submission.

We are seeking a highly motivated Senior Data Engineer OR Data Engineer within Envoy Global's tech team to join us on a full time, permanent basis. This role is responsible for designing, developing, and documenting data pipelines and ETL jobs to enable data migration, data integration and data warehousing. That includes ETL jobs, reports, dashboards and data pipelines. The person in this role will work closely with Data Architect, BI & Analytics team and Engineering teams to deliver data assets for Data Security, DW and Analytics. As our Senior Data Engineer OR Data Engineer, you will be required to: Design, build, test and maintain cloud-based data pipelines to acquire, profile, cleanse, consolidate, transform, integrate data Design and develop ETL processes for the Data Warehouse lifecycle (staging of data, ODS data integration, EDW and data marts) and Data Security (Data archival, Data obfuscation, etc.). Build complex SQL queries on large datasets and performance tune as needed Design and develop data pipelines and ETL jobs using SSIS and Azure Data Factory Maintain ETL packages and supporting data objects for our growing BI infrastructure Carry out monitoring, tuning, and database performance analysis Facilitate integration of our application with other systems by developing data pipelines Prepare key documentation to support the technical design in technical specifications Collaborate and work alongside with other technical professionals (BI Report developers, Data Analysts, Architect) Communicate clearly and effectively with stakeholders To apply for this role, you should possess the following skills, experience and qualifications: Design, Develop, and Document Data Pipelines and ETL Jobs: Create and maintain robust data pipelines and ETL (Extract, Transform, Load) processes to support data migration, integration, and warehousing. Data Assets Delivery: Collaborate with Data Architects, BI & Analytics teams, and Engineering teams to deliver high-quality data assets for data security, data warehousing (DW), and analytics. ETL Jobs, Reports, Dashboards, and Data Pipelines: Develop and manage ETL jobs, generate reports, create dashboards, and ensure the smooth operation of data pipelines. 3+ years of experience as a SSIS ETL developer, Data Engineer or a related role 2+ years of experience using Azure Data Factory Knowledgeable in Data Modelling and Data warehouse concepts Experience working with Azure stack Demonstrated ability to write SQL/TSQL queries to retrieve/modify data Knowledge and know-how to troubleshoot potential issues, and experience with best practices around database operations Ability to work in an Agile environment Should you have a deep passion for technology and a desire to thrive in a rapidly evolving and creative environment, we would be delighted to receive your application. Please provide your updated resume, highlighting your relevant experience and the reasons you believe you would be a valuable member of our team. We look forward to reviewing your subm

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We are seeking a highly skilled Principal Product Owner within Envoy Global's tech team to join us on a full time, permanent basis at our Hyderabad, India offices. Our Principal Product Owner is responsible for end to end management of a group of products, including taking products from strategy, through to initial idea, implementation, support and continuous improvement to enable the successful delivery of the Division’s objectives. We are looking for someone who can partner and collaborate across various internal teams, a strategic thinker with a deep understanding of our customers and technology. As our Principal Product Owner , you will be required to: Partner across Envoy Global to understand business goals, user needs, collect requirements, and synthesize product plans to deliver maximum impact across all areas. Lead and define an outcome-oriented product roadmap, informed by customer insights and feedback, to define and write user stories, acceptance criteria and success metrics, to ensure customer centric product design, development and delivery with sustainable targets. Design, lead and support communications and engagement activities to build organizational understanding and by-in of customer-centric design and approach in Agile environment. Drive processes to ensure customer feedback and insights are analyzed and responded to, to continuously evolve and improve products and service delivery. Champion new ideas and assess the market, trends and opportunities to develop and prioritize User Experience roadmaps to deliver industry leading designs To apply for this role, you should possess the following skills, experience and qualifications: Experience working with geo-distributed teams and stakeholders Excellent communication and presentation skills with the ability to adapt to a range of audiences Experience driving product vision, go-to-market strategy, and design discussions. Experience managing day-to-day technical and design direction. Experience building enterprise products from ideation to launch. Deep understanding and passion for delivering best in class customer experience Proven ability to thrive in a fast-paced, dynamic, and ever-changing environment. 15+ years of relevant experience as Technical Product Owner, Engineering Management and experience of utilizing an Agile framework Bachelor’s Degree or above Should you have a deep passion for technology and a desire to thrive in a rapidly evolving and creative environment, we would be delighted to receive your application. Please provide your updated resume, highlighting your relevant experience and the reasons you believe you would be a valuable member of our team. We look forward to reviewing your submission. Show more Show less

Role & responsibilities As our Senior Paralegal, you will be required to: Communicate and understand client US immigration requirements Work across the following types of visas: H-1B, L-1A/B, TN, EB-1/2/3, H-1B1, dependent and derivative cases, advance parole and work authorizations, AOS, and all phases of the employment-based Green Card processes Consistently focus on improving the accuracy while processing applications Maintain knowledge of industry changes and any alternations to the immigration laws Maintain an accurate record of cases and provide periodic updates as required Remain aware of regular USCIS updates Proactively identify the opportunities for process/ system improvement and work closely with lead, Technology QA and Development teams to implement Preferred candidate profile Possess hands on experience in processing the complete end to end H1B / Green Card petition drafting and LCA preparation in DOL and maintaining data with the high quality Willing to work in shifts Excellent verbal and written communication skills; English grammar must be excellent Highly organized and detail oriented with ability to effectively multi-task Strong client / customer focus and a team approach Minimum 5+ years of experience within employment-based immigration, preferably in a large high volume law firm environment Paralegal Certification or degree from accredited college or university is preferred.

Senior Software Engineer Hyderabad, Telangana, Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We are seeking an experienced Senior Software Engineer to join our passionate feature team, located at Hyderabad, India offices on a full time, permanent basis . This team works on complex technical challenges, employs creativity and constantly learns a variety of frameworks, tools and technologies. As our Senior Software Engineer, you will be required to: Contribute to tech grooming backlog items providing design, architecture, and implementation details Quality is the key driver to successful delivery, ensure highly testable and quality deliverables Leverage troubleshooting and analytical skills to analyze issues Experience with debugging, performance profiling and optimization Develop code within C#, ASP. NET, Web API, Typescript/ Angular To apply for this role, you should possess the following skills, experience and qualifications: Contribute to tech grooming backlog items providing design, architecture, and implementation details Quality is the key driver to successful delivery, ensure highly testable and quality deliverables Leverage troubleshooting and analytical skills to analyze issues Experience with debugging, performance profiling and optimization 4 - 6 years of strong programming experience with C# and ASP.NET Bachelors Degree or above Required Skills: Strong experience with . NET Framework and .NET Core. Build and consume RESTful APIs using .NET Core and Web API . Hands-on experience with Entity Framework / EF Core. Solid understanding of SQL Server and writing optimized queries. Experience with Angular. Familiarity with version control systems like Git . Good to Have skills: Experience with NgRx for state management in Angular. Exposure to Microsoft Azure services (App Services, Azure Functions, etc.) If you are ready to craft scalable software that powers tomorrow's products, we're ready welcome you onboard. Think this roles fits you? Apply below!! https://job-boards.greenhouse.io/envoyglobalinc/jobs/5549863004

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We are seeking a highly skilled Team Lead OR Manager, Data Engineering within Envoy Global 's tech team to join us on a full time, permanent basis. This role is responsible for the end-to-end design, development, and documentation of data pipelines and ETL (Extract, Transform, Load) processes. This role focuses on enabling data migration, integration, and warehousing, encompassing the creation of ETL jobs, reports, dashboards, and data pipelines. As our Senior Data Engineering Lead OR Manager, you will be required to: Lead and mentor a small team of data engineers, fostering a collaborative and innovative environment. Design, develop, and document robust data pipelines and ETL jobs. Engage in data modeling activities to ensure efficient and effective data structures. Ensure the seamless integration of data across various platforms and systems Lead all aspects of the design, implementation, and maintenance of data engineering pipelines in our Azure environment including integration with a variety of data sources Collaborate with Data Analytics and DataOps teams and other partners in Architecture, Engineering and Devops teams to delivery high quality data platforms that enable analytics solutions for the business Ensure data engineering standards are in line with established principles of data governance, data quality and data security Monitor and optimizes the performance of data pipelines, ensuring they meet SLAs in terms of data availability and quality Hire, manage and mentor a team of Data Engineers and Data Quality Engineers Communicate clearly and effectively with stakeholders To apply for this role, you should possess the following skills, experience and qualifications: Proven experience in data engineering, with a strong background in designing and developing ETL processes. Excellent collaboration skills, with the ability to work effectively with cross-functional teams. Leadership experience, with a track record of managing and mentoring a team of data engineers. 8+ years of experience as a Data Engineer with 3+ years of experience in a managerial role Technical experience in one or more of the cloud-based data warehouse/data lake platforms such as AWS, Snowflake, Azure Synapse ETL experience using SSIS, ADF or another equivalent tool Knowledgeable in Data Modeling and Data warehouse concepts Demonstrated ability to write SQL/TSQL queries to retrieve/modify data Knowledge and know-how to troubleshoot potential issues, and experience with best practices around database operations Ability to work in an Agile environment Should you have a deep passion for technology and a desire to thrive in a rapidly evolving and creative environment, we would be delighted to receive your application.