BI Manager

Illustrative KPIs·Timely and accurate delivery of reporting outputs·Clarity and actionability of product performance metrics·Quality of collaboration with Dev Team and analysts — clear briefs, consistent data definitions, and reduction in reporting discrepanciesDeliverablesPrimary Deliverables· Understand business needs and objectives, and ensure reporting and analytics outputs address these effectively.· Lead the development, enhancement, and maintenance of reporting systems, dashboards, and performance metrics.· Own the roadmap for internal and client reporting, acting as a key stakeholder touchpoint to balance priorities and ensure alignment with business objectives.· Oversee and mentor analysts in Chennai to ensure accurate, consistent, and timely delivery of reporting outputs.· Support the migration from ETL to ELT frameworks by helping design and deploy SQL views and transformation logic that underpin BI and reporting processes.· Identify opportunities to improve and automate reporting processes, collaborating with the Data Engineering Team and other stakeholders to enhance efficiency and data quality.· Develop a strong working knowledge of data sources and ensure reports integrate and present these coherently.· Champion data literacy and the use of BI across the business, encouraging data-driven decision making.Secondary Deliverables· Keep abreast of industry news, trends, and evolving best practices in BI and reporting.· Stay informed on emerging tools and technologies that could enhance BI capabilities.Key relationshipsInternal· Associate Head of Data Analytics – UK· Director of Intelligence & Analytics – UK· Director of Client Success & Operations – UK· Global IQ Team – UK, India & Australia· Product & Marketing Teams - UK· Data Engineering Team – Chennai· CloudOps Team – Chennai· Data Teams – UK, India and Australia· Product Owners and Business Stakeholders – WorldwidePersonal SpecificationEssential RequirementsSignificant experience as a data/BI analyst with excellent data manipulation, analysis, visualisation and reporting skills.