Banquet Coordinator

Role Overview: As the Banquet Coordinator / Manager, you will be responsible for meticulously planning, organizing, and overseeing all banquet and event operations to ensure flawless execution and exceptional guest experiences. Your role will involve working closely with clients, kitchen, service, and sales teams to deliver top-notch banquets, conferences, and functions while meeting revenue and guest satisfaction targets. Key Responsibilities: - Meet with clients to understand event requirements, themes, menus, and budgets. - Prepare detailed Banquet Event Orders (BEOs) and distribute them to all concerned departments. - Coordinate logistics including setup, decor, audio-visual, staffing, and timing. - Conduct pre-event briefings and ensure events are executed seamlessly. - Supervise banquet setups and service during events to maintain smooth operations. - Monitor food and beverage quality and presentation. - Ensure compliance with hotel standards, hygiene, and safety regulations. - Oversee post-event breakdown and ensure banquet areas are reset for future events. - Maintain positive relationships with clients throughout the event process. - Handle guest feedback and complaints promptly and professionally. - Assist in preparing banquet budgets, forecasts, and cost controls. - Track and analyze banquet sales performance and profitability. - Train, supervise, and motivate banquet staff. - Schedule manpower as per event requirements. - Uphold discipline, grooming, and performance standards among the team. Qualifications: - Bachelors Degree / Diploma in Hotel Management or equivalent. - Minimum 3-5 years of experience in banquet operations (hotel or resort preferred). - Strong organizational, leadership, and communication skills. - Excellent client service orientation. - Ability to work under pressure and manage multiple events simultaneously. - Proficiency in MS Office and event management software. Additional Details: The company is looking for a detail-oriented individual with strong negotiation and coordination skills. Flexibility to work evenings, weekends, and holidays is required. A team player with problem-solving abilities will thrive in this role. Please note that this is a full-time, permanent position with in-person work location requirements.,