Posted:3 months ago|
Platform:
Work from Office
Full Time
SUMMARY Job Title: Operations Specialist Experience: 4+ years of experience 6+ years of experience with at least 2 years as a Team Lead on paper 10+ years of experience CTC: Up to 8 LPA 12.5 LPA 16 LPA Location: Hyderabad Process: Non-Voice Skills: Proficiency in End to End Bankruptcy (Must be from US Mortgage Domain) Excellent Communication skills Notice Period: Immediate to 60 days Interview Mode: Virtual (Online Interview) Job Description: Interact with all relevant client stakeholders and ensure all KPI’s are delivered as per the set target. Prepare weekly/daily/monthly MIS’s/MBR/QBR and conduct reviews with the client. Ensure all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. Take ownership of identification and resolution of daily operational, admin, and technical issues. Manage and respond to all client escalations in a timely manner. Perform comprehensive legal research on bankruptcy laws, precedents, and regulations. Requirements Requirements: Proven experience in operations management Strong knowledge of US Mortgage Domain and bankruptcy laws Excellent communication and leadership skills Ability to handle client escalations effectively Proficiency in preparing and conducting reviews with clients Strong analytical and problem-solving skills
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My Connections 2coms
Hyderabad
2.5 - 7.5 Lacs P.A.