Banking Retail Team Member-BPS

1 - 3 years

3 - 7 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Banking Retail Team Member to join our team at Hexaware Technologies Ltd. The ideal candidate will have a strong background in banking retail and excellent customer service skills.

Roles and Responsibility
  • Manage and resolve customer complaints professionally.
  • Provide exceptional customer service and ensure satisfaction.
  • Collaborate with the sales team to achieve business objectives.
  • Maintain accurate records of customer interactions and transactions.
  • Develop and implement process improvements to enhance efficiency.
  • Work effectively in a fast-paced environment and meet deadlines.
Job Requirements
  • Strong knowledge of banking products and services.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks.
  • Strong problem-solving and analytical skills.
  • Proficient in using technology and software applications.
  • Ability to adapt to changing situations and priorities.

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Hexaware Technologies logo
Hexaware Technologies

IT Services and IT Consulting

Navi Mumbai Maharashtra

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