Bakery Manager

Location: Mira’s Bakehouse, South Delhi
Job Type: Full-time
Experience Required: 5+ years in a similar role

Job Summary:

The Bakery Section Manager will be responsible for the day-to-day operations of the bakery display and sales counters. This includes ensuring attractive product presentation, managing stock rotation (FIFO), maintaining high quality standards, training the front-of-house team, and delivering excellent service to guests. The ideal candidate is both sales-driven and detail-oriented, with solid experience in food retail or premium bakery outlets.

Key Responsibilities:

Customer Service & Sales

• Drive counter sales through product knowledge, upselling, and personalized customer engagement.
• Train and guide the sales team to offer consistent, high-quality service.
• Ensure product information, allergens, and ingredients are well communicated to customers.

Counter & Display Management

• Oversee setup and maintenance of all bakery displays throughout the day.
• Ensure visual appeal and correct labeling of all products.
• Manage real-time replenishment and pull-out of products as needed.

Inventory, FIFO & Quality Control

• Implement and monitor FIFO (First-In-First-Out) for all displayed items.
• Regularly check product freshness, temperature logs, and expiry dates.
• Coordinate with the kitchen team for timely restocking and to flag quality issues.

Team Training & Supervision

• Train front-of-house team members on product knowledge, display standards, and hygiene practices.
• Supervise staff schedules, performance, and break timings for smooth operations.

Sales Reporting & Feedback

• Monitor daily sales, highlight fast/slow-moving items.
• Collect and relay customer feedback to management and kitchen teams.
• Support in launching and promoting new bakery items or seasonal specials.

Requirements:

• Minimum 5 years of experience in a bakery, café, or food retail role, preferably in a leadership position.
• Strong knowledge of bakery products and customer service.
• Familiar with FIFO, food safety, and basic quality control practices.
• Excellent interpersonal, organizational, and communication skills.
• Ability to lead a team, multitask, and maintain calm during busy hours.
• Experience with POS systems and basic sales tracking.
• Training in FSSAI or other hygiene certifications.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Food provided

Experience:

• total work: 5 years (Required)

Location:

• New Delhi, Delhi (Required)

Work Location: In person

Expected Start Date: 01/08/2025