Job
Description
Job Title: Restaurant and Cafe Manager Location: New Delhi, India About Us: We are a premium bakery and cafe located in South Delhi, known for our artisanal baked goods, gourmet coffee, and exceptional customer experience. Our goal is to create a warm and welcoming space where quality meets creativity. Job Summary: We are seeking an experienced and dynamic Restaurant and Cafe Manager to oversee daily operations, enhance customer satisfaction, and ensure the smooth functioning of our bakery. The ideal candidate will have a strong background in food and beverage management, exceptional leadership skills, and a passion for delivering unparalleled guest experiences. Key Responsibilities: 1. Operations Management: Oversee day-to-day operations, ensuring smooth service and product quality. Maintain hygiene and safety standards in compliance with health regulations. Monitor inventory levels Implement efficient workflows to optimize productivity and minimize waste. 2. Team Leadership: Recruit, train, and manage staff, including chefs, servers, and baristas. Foster a positive work environment and motivate the team to achieve excellence. Schedule staff shifts and manage attendance to ensure adequate coverage. 3. Customer Experience: Ensure exceptional service delivery to all customers. Address and resolve customer complaints or feedback promptly and professionally. Monitor and improve the overall ambiance and customer engagement. 4. Financial Management: Develop and manage budgets, control costs, and maximize profitability. Analyze sales data to identify trends and implement strategies for revenue growth. Manage cash flow, billing, and end-of-day reconciliations. 5. Marketing and Promotions: Plan and execute promotional activities. Introduce seasonal menus and special events to attract customers. Qualifications and Skills: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. 8+ years of experience in managing cafes, restaurants, or upscale F&B outlets. Excellent leadership, communication, and interpersonal skills. Strong understanding of inventory and cost management. Ability to handle high-pressure situations and multitask effectively. Knowledge of modern F&B trends and customer preferences. Proficiency in MS Office and POS systems. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Yearly bonus Experience: total work: 3 years (Required) Location: New Delhi, Delhi (Required) Work Location: In person Expected Start Date: 20/06/2025
