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AVP - Operations

AVP - Operations

Appnit Technologies

5 - 9 years

0 Lacs

noida uttar pradesh

Posted:5 days ago| Platform: Shine logo

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Skills Required

automation operational efficiency reconciliation regulatory reporting risk monitoring fraud detection compliance chargebacks regulatory compliance team management dispute resolution verbal communication written communication ppi operations process enhancements settlement of funds audits customer escalations process improvements system upgrades fintech integrations cybersecurity measures internal audits risk assessments fraud prevention strategies escalations handling highpressure situations

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a candidate for the role, your primary responsibility will be to manage End-to-End PPI Operations efficiently, implementing automation and process enhancements to improve operational efficiency. You will be required to track key operational metrics such as transaction success rates, fraud detection, reconciliation accuracy, and settlement efficiency. Key Responsibilities: - Oversee daily reconciliation of PPI transactions, ensuring accuracy and resolving discrepancies. - Ensure timely settlement of funds between customers, merchants, and partner banks. - Lead audits, regulatory reporting, and coordination with authorities for PPI-related compliance. - Implement risk monitoring frameworks to detect fraud, unauthorized transactions, and compliance violations. - Oversee customer escalations, chargebacks, and transaction disputes related to PPIs. - Identify and implement process improvements to enhance productivity and reduce turnaround time. - Drive PPI system upgrades, fintech integrations, and cybersecurity measures to enhance operational security. - Liaise with internal teams to ensure seamless PPI operations and act as a bridge between business teams and regulatory authorities. Qualifications: - Any Graduate (Note: No additional company details were provided in the job description.),

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AVP - Operations