4 Chargebacks Jobs

As an Operations Executive specializing in Reconciliation & Settlement for the Forex Card Program, you will play a crucial role in managing the comprehensive validation process for transactions across Visa/Mastercard networks, switch systems, and internal customer balance ledgers. Your responsibilities will include daily reconciliation tasks, handling settlements with banks based on network reports, managing customer refunds, chargebacks, dispute resolution, exception management, revenue tracking, and regular reporting. Your key responsibilities will involve performing daily reconciliation between Visa/Mastercard settlement files, switch data, and customer ledger. You will investigate and resolve reconciliation mismatches, process refunds, chargebacks, and reversals in accordance with Visa/Mastercard dispute resolution rules. Monitoring and resolving customer service tickets related to transaction issues, failed loads, ATM disputes, and balance discrepancies will also be part of your role. Additionally, preparing settlement reports, income calculations, MIS dashboards for internal and external stakeholders, coordinating with settlement banks, switch, and card networks, and ensuring compliance with regulatory requirements will be essential tasks. To excel in this role, you should possess a Bachelor's degree in Commerce, Finance, Accounting, or a related field along with 3-5 years of experience in cards operations, preferably in Forex Card programs. Proficiency in reconciliation tools, ticketing platforms, CMS, and knowledge of RBI and network guidelines related to cross-border transactions and forex cards are required. Strong analytical skills, proficiency in MS Excel, familiarity with GL entries and card network flows, excellent communication skills, and the ability to work independently under tight deadlines are crucial for success. Preferred skills include exposure to income accounting, FX mark-up calculation, interchange billing, and hands-on experience with Visa Online and Mastercard Connect portals for daily file management. This is a full-time position with compensation as per industry standards, located in Cochin, Kerala. If you meet the requirements and are interested in this opportunity, please send us your updated resume for consideration.,

You are a detail-oriented and experienced Operations Executive responsible for managing reconciliation and settlement processes for a Forex Card program. Your main tasks involve ensuring end-to-end transaction validation across Visa/Mastercard networks, switch systems, and internal Customer balance ledgers. This includes handling reconciliation, settlement with the Bank based on network reports, customer refunds, chargebacks, dispute resolution, exception management, revenue tracking, and regular reporting. Your responsibilities will include performing daily reconciliation between Visa/Mastercard settlement files, switch data, and customer ledgers. You will investigate and resolve reconciliation mismatches, process refunds, chargebacks, and reversals following Visa/Mastercard dispute resolution rules. Additionally, you will monitor and resolve customer service tickets related to transaction issues, failed loads, ATM disputes, and balance mismatches. Furthermore, you will prepare and submit settlement reports, income calculations, and MIS dashboards to internal and external stakeholders. You will coordinate with Settlement banks, Switch, and card networks for transaction verification, track revenue accounting from forex markups and interchange fees, and ensure compliance with network and RBI regulatory requirements. As an ideal candidate, you should hold a Bachelor's degree in Commerce, Finance, Accounting, or a related field with 3-5 years of experience in cards operations, preferably in Forex Card programs. You should have hands-on experience in Visa/Mastercard reconciliation, chargebacks, Recon & settlement, and knowledge of CMS, reconciliation tools, and ticketing platforms. Familiarity with RBI and network guidelines related to cross-border transactions and forex cards, proficiency in MS Excel, GL entries, card network flows, and transaction lifecycle are essential. Excellent communication skills, strong analytical and problem-solving skills, and the ability to work independently and meet tight deadlines are necessary for this role. Preferred skills include exposure to income accounting, FX mark-up calculation, and interchange billing, as well as hands-on experience with Visa Online, Mastercard Connect portals for daily file management. This is a full-time position with compensation as per industry standards. If you meet the requirements and are interested in this opportunity, please send your updated resume.,

As an Operations Executive specializing in Reconciliation & Settlement within the Forex Card Program, you will be responsible for managing the meticulous tasks of reconciling Forex Card transactions, handling settlements, managing chargebacks, and resolving disputes efficiently. Your role will involve ensuring the accurate validation of transactions across Visa/Mastercard networks, internal ledgers, and bank settlements. Your primary responsibilities will include: - Conducting daily reconciliation of Visa/Mastercard settlements, switch data, and customer ledger. - Resolving mismatches, refunds, chargebacks, and disputes adhering to network rules. - Tracking revenue generated from FX markup/interchange and preparing settlement reports/MIS. - Collaborating with banks, networks, and internal teams to address any issues effectively. - Ensuring compliance with regulations set forth by RBI and card networks. To qualify for this position, you should possess: - A Bachelor's degree in Commerce/Finance or a related field. - 3-5 years of experience in card operations, preferably within Forex, with a strong background in Visa/Mastercard reconciliation. - Proficiency in Excel, CMS, and other reconciliation tools. - Knowledge of RBI guidelines, GL entries, and the transaction lifecycle. - Strong analytical and communication skills. Preferred qualifications include a background in FinTech/banking and experience with Visa Online/Mastercard Connect portals. This is a full-time position with industry-standard compensation. Key skills for this role include expertise in Excel, Forex card reconciliation, GL entries, settlement processes, effective communication, analytical capabilities, knowledge of RBI guidelines, reconciliation tools, transaction lifecycle, and dispute resolution techniques.,

You should have a good experience in Vistex Pricing, Rebates, Incentives, and Chargebacks. Your responsibilities will include configuring and debugging to effectively analyze issues. You will be responsible for tracking screens, calculation runs, and settlements for Rebates and Incentives. It is essential to have an awareness of the Transactional and Composite model of Vistex for Vendor and Customer rebates. Additionally, a strong knowledge of SAP-SD pricing concepts is required.,