At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together. As an Associate Program Manager at Branch you will play a key role in executing and optimizing strategic programs that add value to the Customer Experience (CX). You will work cross-functionally to deliver scalable processes and enablement for internal teams while supporting go-to-market readiness and CX-driven initiatives. As a Associate Program Manager, You'll Get To Support CX Programs & Initiatives: Assist in the planning, execution, and tracking of internal and customer focused programs. Coordinate with cross-functional stakeholders to ensure smooth implementation and provide regular status updates. Operationalize Product & CX Launches: Partner with Product and CX teams to support go-to-market readiness, internal enablement, and customer-facing communications. Help drive adoption and scalability through well-executed launch plans. Project Management Support: Build and maintain project plans and trackers, organize meetings, capture action items, and support on-time delivery of key initiatives. Feedback Collection & Analysis: Gather and organize feedback from internal teams and customers. Identify themes to inform improvements across CX programs, communications, and processes. Enablement & Resource Development: Contribute to the creation of training materials, internal documentation, and readiness content that empower teams to better support customers. You'll Be a Good Fit If You Have Business, Marketing, Data Science, or a related field. Highly organized and an effective communicator with a desire to grow into a strategic role over time. You’re analytical, organized, and excited by the idea of solving complex problems with smart programs. Intellectual curiosity and a hunger to learn. You’re a clear communicator and presenter who thrives in collaborative environments. You’re curious about customer experience, with a desire to learn how CX drives long-term growth in SaaS. Experience in a client-facing Project Management or Consulting role (e.g., Project Manager, Program Manager, etc) The ability to manage and prioritize multiple projects running on parallel timelines. Flexibility in your approach to deliver quality work in any situation. An outstanding work ethic and the ability to create value with minimal direction. Experience in the Mobile, Ad Tech, or SaaS industry. Bonus: Familiarity with tools like Google Sheets, Google Slides, Notion, Asana, Zendesk or Jira. This role will be based at our Bangalore office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines. The salary range provided represents base compensation and does not include potential equity, which is available for qualifying positions. At Branch, we are committed to the well-being of our team by offering a comprehensive benefits package. From health and wellness programs to paid time off and retirement planning options, we provide a range of benefits for qualified employees. For detailed information on the benefits specific to your position, please consult with your recruiter. Branch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you think you'd be a good fit for this role, we'd love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer! A Little Bit About Us Branch is the leading provider of engagement and performance mobile SaaS solutions for growth-focused teams, trusted to maximize the value of their evolving digital strategies. The Branch platform provides a seamless experience across paid and organic, on all channels and platforms, online and offline, to eliminate friction and drive valuable action at the moments of highest intent. With Branch, businesses gain accurate mobile measurement and insights into user interactions, enabling them to drive conversions, engagement, and more intelligent marketing spend. Branch is an award-winning employer headquartered in Mountain View, CA. World-class brands like Instacart, Western Union, NBCUniversal, Zocdoc and Sephora acquire users, retain customers and drive more conversions with Branch. Candidate Privacy Information For more information on the data that Branch will collect through your application, and how we use, share, delete, and retain that information as part of our recruitment and employment efforts, please see our HR Privacy Policy. Show more Show less