Associate- Offers & Reporting_ITG

1 - 2 years

3 - 4 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Purpose:-
The primary objective of this role is to support the HRO Offer rollout & Reporting activities.
The key expectation from this role is to manage the Offer process as prescribed by the company for

US Region

which includes processing of Offers for the New Joiners and supporting other agreed activities, while maintaining the right SLAs for the process in terms of TAT & Accuracy.

Duties/ Responsibilities:
Good working knowledge under HRO-Talent Acquisition domain
Ability to deliver high quality levels and self-audit work.
Maintain the required SLAs with respect to TAT and Accuracy
Capable of addressing basic queries and managing professional email communication effectively.
Basic hygiene of following the Goals and achieving the same
Ability to work with a diverse group of employees and individuals
Strong knowledge of Microsoft Word, Excel
Demonstrate Customer Orientation
Takes initiative to independently resolve queries using relevant written resources and data.
Provides peer support by reviewing work for accuracy, ensuring error-free deliverables.
Actively pursues professional development opportunities to stay updated and enhance expertise in the field.
Possesses strong interpersonal, people management, and client relationship management skills.
Ensures timely and comprehensive responses to all requests and communications.
Responds promptly and thoroughly to requests, findings, and communications
Effectively manages multiple tasks ensuring timely completion with accuracy
Ensures 100% adherence to deadlines for reports, audits, and process evaluations, maintaining compliance with SLAs and organizational standards
Meets 100% of external deadlines.

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