Associate- Offers & Reporting_ITG

Job Purpose:-The primary objective of this role is to support the HRO Offer rollout & Reporting activities.The key expectation from this role is to manage the Offer process as prescribed by the company for

US Region

which includes processing of Offers for the New Joiners and supporting other agreed activities, while maintaining the right SLAs for the process in terms of TAT & Accuracy.

Duties/ Responsibilities

Good working knowledge under HRO-Talent Acquisition domainAbility to deliver high quality levels and self-audit work.Maintain the required SLAs with respect to TAT and AccuracyCapable of addressing basic queries and managing professional email communication effectively.Basic hygiene of following the Goals and achieving the sameAbility to work with a diverse group of employees and individualsStrong knowledge of Microsoft Word, ExcelDemonstrate Customer OrientationTakes initiative to independently resolve queries using relevant written resources and data.Provides peer support by reviewing work for accuracy, ensuring error-free deliverables.Actively pursues professional development opportunities to stay updated and enhance expertise in the field.Possesses strong interpersonal, people management, and client relationship management skills.Ensures timely and comprehensive responses to all requests and communications.Responds promptly and thoroughly to requests, findings, and communicationsEffectively manages multiple tasks ensuring timely completion with accuracyEnsures 100% adherence to deadlines for reports, audits, and process evaluations, maintaining compliance with SLAs and organizational standardsMeets 100% of external deadlines.

Qualifications

• Bachelor’s degree required
• Working Knowledge of Talent Acquisition and/or HR Services processes
• Knowledge of ATS/ HRIS tool
• 1-2 Years of Experience in HRO domain under Offer Management (preferably US)
• Strong written & verbal communication skills required
• Demonstrates proficient expertise in MS Office (Word, Excel) and Adobe Acrobat
  

Must have skills

• Working Knowledge of Talent Acquisition and/or HR Services processes
• 1-2 Years of Experience in HRO domain under Offer Management (preferably US)
• Good in excel
  

Good to have skills

• Working Experience in HRO for US region