Associate Manager | Operations Logistics | CMA CGM

5 - 7 years

7 - 11 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

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Role Overview

We are looking for an Associate Manager who can lead a high-performing logistics operations team, drive process excellence, ensure SLA delivery, and manage stakeholder communication. The role focuses on reporting, governance, team management, and continuous optimization.

Key Responsibilities

  • Drive daily operations ensuring SLA, accuracy, and productivity targets.
  • Create and maintain dashboards, reports, and performance trackers.
  • Act as escalation point for process issues and stakeholder queries.
  • Review team performance and publish daily/weekly/monthly reports.
  • Conduct governance calls, huddles, and team meetings.
  • Identify skill gaps and deliver training, coaching, and SOP-based guidance.
  • Manage workforce planning, shift rosters, and staffing allocation.
  • Promote a positive, collaborative, high-performance team culture.

Required Skills & Experience

  • 5+ years in logistics/shared services; CMA CGM GBS experience preferred.
  • Minimum: 3 yrs as Sr. Officer

    or

    1 yr as Specialist/Associate Manager.
  • Strong knowledge of Air/Ocean/Road/Customs logistics.
  • Experience with SLAs, KPIs, governance, and stakeholder management.
  • Proficiency in Excel, Power BI, and reporting tools.
  • Good communication and team leadership skills.
  • Cleared

    Talent Pathway

    (preferred).
  • Must have achieved a rating of 4 once in the last 2 appraisal cycles.

Qualifications

  • Bachelors or Masters degree (preferred).

Interested candidates may share their CV

@ssc.sbhatt1@cma-cgm.com

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