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Zeta Inc.
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Associate Director - Special Projects and Partnerships

Associate Director - Special Projects and Partnerships

Zeta Inc.

8 - 13 years

22 - 30 Lacs

bengaluru

Posted:14 hours ago| Platform:

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Skills Required

product management partner management analytical skills contact center operations strategic partnerships manager technology gap analysis strategic alliances associate director core banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

As Associate Director, Product Partnerships, you will lead and scale Zeta s product partner ecosystem as a strategic extension of our product. Reporting to the CEO, you ll own the full partnership lifecycle - strategy, identification, evaluation, deal structuring, negotiation, contracting, onboarding, and governance - working cross-functionally to deliver platform and customer value. Ideal candidates bring deep fintech or banking experience, strong commercial acumen, and a track record of driving high-impact partnerships.

Key Responsibilities

Product-Centric Partner Strategy
Treat the partner ecosystem as an extension of Zeta s product strategy, identifying key categories where external partnerships are critical to delivering comprehensive platform value.
Define capability requirements, evaluation criteria, gap analysis, and a partner integration roadmap, ensuring third-party products align with Zeta s platform vision and customer needs.

Market Mapping & Partner Scouting
Conduct structured market scans to identify high-potential partners across lending, card fulfilment, customer communication, fraud, and other key surround domains.
Build and maintain a comprehensive landscape view of third-party providers aligned with Zeta s evolving ecosystem needs across geographies.

Strategic Evaluation & Partner Fit
Assess partners across product, technical, commercial and compliance dimensions.
Provide clear recommendations on suitability and alignment with group needs.

Commercial Structuring & Deal Execution
Own end-to-end negotiations - from commercials and incentives to risk-sharing and SLAs.
Work with Legal and Finance to structure win-win agreements that drive long-term value and scale.

Onboarding & Relationship Governance
Drive seamless onboarding by defining structured integration processes and coordinating cross-functional execution.
Establish governance models, performance tracking frameworks, and operating rhythms to ensure sustained partner performance and joint success.

Skills and Attributes Required

Executive Communication: Strong verbal and written communication skills, particularly in working with senior executives and external partners.
Strategic Negotiation: Proven experience negotiating and securing strategic partnerships in the fintech or banking space.
Technical Understanding: In-depth knowledge of SaaS Products and Cloud platforms.
Leadership: A collaborative leader who can engage cross-functional teams to drive results.
Analytical Skills: Data-driven approach to problem-solving, with the ability to synthesize complex information into actionable insights.

Experience and Education

Bachelors degree in engineering. MBA or an equivalent advanced degree is strongly preferred
8+ years of experience in one or more of Business Development, Product Management, Partner Management, Strategic Alliances, or Corporate Development
Experience in structuring and scaling B2B technology partnerships
Strong commercial acumen, negotiation skills, and understanding of financial technology ecosystems

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Zeta Inc.

Financial Technology (FinTech)

Los Angeles

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Associate Director - Special Projects and Partnerships