Associate Director - Sales @ Infobip

About the Company

We are a global leader in omnichannel communication platforms and services. At Infobip, we are committed to redefining the way businesses engage with their customers. Our innovative solutions and technologies empower companies to create exceptional communication experiences, drive engagement, and build lasting relationships with their clients. As we continue to expand our global presence and influence.

About the Role

Associate Director – Sales (West) is a regional role that leads a cross-functional team to deliver on business outcomes. This person is responsible for respective Squad vision, mission, targets, and metrics. The role works closely with the enterprise line of business stakeholders and supporters in an Agile environment, continuously reviewing the team needs, refining priorities, and identifying opportunities to improve and innovate processes and work functions through process optimization.

Responsibilities

• Develops short- and long-term strategy and goals for squad (together with customer segment leads, Go To Market Managers, and other leadership) and break it down into initiatives and reachable milestones via sprint plannings that they are responsible to achieve
• Focuses and ensures the achievement of financial KPIs and removes any roadblocks that threaten their realization
• Holds the function of the opportunity manager and through own example insists on and ensures the proper work cadence
• Holds squad targets and members accountable for achieving results
• Coordinates daily activities within and outside pod (e.g., sprint planning, dailies) and ensures work cadence in line with Agile way of work
• Is responsible to understand market, customers, products and to transfer this knowledge to squad members
• Acts as hands-on coach, motivator, goal setter, and navigator for the art of sales (day-to-day coaching and activities / workload distribution)
• Provides necessary inputs and aligns with Chapter Lead on all activities related to people management and people development
• Owns squad’s pipeline management and delivers vertical / segment growth
• Manages squad’s performance by providing daily/weekly feedback
• Serves as the main point of contact and liaisons with deal supporting teams (legal, finance, etc.)
• Provides guidance and support during segmentation activities
• Manages squad’s deliverables and provides necessary support (e.g. customer meetings, escalations), while taking care of absence management and travel support / proposals

Qualifications

• 16+ years of relevant experience including solution sales (CPaas or SaaS/ AI)
• Successful sales track record
• Infobip knowledge and/or knowledge of Infobip's competitors.
• Interaction with C level players.
• Team Manager with strong Executive Presence, interpersonal / communication skills.
• Excellent communication/negotiating/closing skills with prospects/customers.
• Bachelor degree or equivalent

Required Skills

• Strong leadership and team management skills
• Ability to drive results and achieve targets
• Excellent problem-solving abilities
• Strong understanding of market dynamics and customer needs

Preferred Skills

• Experience in CPaaS or SaaS sales
• Familiarity with Agile methodologies
• Proven track record in managing cross-functional teams

Pay range and compensation package: 45-60 LPA (Fixed) + Variables

Location: Mumbai, India

Span of Control: West Region, India

Reports to: Sales Director, India

Equal Opportunity Statement

If you have had 2 or more jobs with less than 2 years of experience, we will not be taking your candidature forward. This is a part of our internal hiring policy and cannot be negotiated.