Associate Director – Research

We are seeking a talented individual to join our Sales Enablement team at Mercer. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.

Associate Director – Research

This role relies on a strong secondary research / advisory background to facilitate global account management, business development activities, growth planning and monitoring, delivery of client projects and other initiatives in Research vertical.

• In this position, the person will work closely with senior stakeholders including Global Client Managers, CXO office, Project/Program Managers and advisory leadership.
• You will be responsible for managing multiple research teams, collaborating with cross-functional partners, providing secondary research, reporting and miscellaneous analytical work to help stakeholders with business insights and decision making
• You will also drive process improvements in the team and leverage technology tools to increase research efficiency and effectiveness across projects

• You should be well versed with AI tools and technologies to be leveraged during automation opportunities as well as project delivery

We will count on you for:

• Lead and manage comprehensive secondary research projects, ensuring the collection, analysis, and synthesis of high-quality data from diverse sources to support strategic business decisions
• Develop and implement innovative research methodologies and frameworks that enhance the depth and accuracy of insights delivered to clients and internal stakeholders
• Demonstrate strong decision-making and problem-solving abilities, guiding the team through complex challenges while maintaining focus on strategic priorities and client objective
• Provide market intelligence services to both internal as well as external stakeholders on topics including (but not limited to) client profilers, industry overview decks, strategic benchmarking, HR-related topics such as DEI, ESG etc.
• Expert in financial management, quantitative research, market analysis, client profiling etc.
• Ensure timely delivery of clear, actionable, and impactful research reports and presentations tailored to client needs and organizational goals.
• Lead and review the work of analysts, managers and senior managers in the team
• Drive career progression of team members
• Strong client relationship management skills; should be able to liaise with senior stakeholders individually
• Should be able to understand changing business dynamics, adapt and lead the change with example

What you need to have:

• 12-14 years’ overall experience in secondary research / advisory / consulting role in a large professional services organization with at least 6 years in people and project management capacity,
• Post Graduate degree in finance, business, economics, statistics, mathematics, or similar degree (preference for an analytics-based degree)
• Qualitative and quantitative analytical skills
• Strong interpersonal skills and comfortable communicating with senior executives, clients and staff
• Intellectual curiosity, seeking opportunities to develop new skills and automate processes
• Superior organizational skills and strong attention to detail
• Proven ability in people/team management and project delivery
• Exceptional analytical skills, good with numbers, critical thinking, and attention to details
• Expert with Microsoft Office, Data Analysis as well as Research-specific tools (Capital IQ, Factiva, Mergermarket, Thomson One etc.); strong inclination for Artificial Intelligence based tools

What makes you stand out?

• Adaptable communicator, facilitator, influencer and problem solver
• High attention to detail
• Excellent stakeholder management skillset
• Proven ability to work on own initiative as well as in a team

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.