Associate - Americas Client Referential

About Business line/Function:

The Client Referential team in ISPL is responsible to process creation and the updates of the referential data of the Counterparts and the other Static Data modules and ensure the permanent quality of these data contained in the Global Referential database CRDS and other systems that require client level information updated, across multiple countries and regions like APAC, EMEA and North America.

1 Maintain referential data include SSIs listed in CRDS, Atlas II, Signplus. OMR and other downstream systems, with respect to the operational procedures and service agreements.

2 Follow standard procedure and ensure accurate information is setup for the client

3 Carry out verification of requests processed to ensure optimum quality

4 Train new staff on procedure and best practices

5 Participating to each UAT period before the implementation of each new release in production and propose enhancement of data management.

1 Provide a production and a quality of service towards multiple Business lines/functions and in turn to External customers.

2 Active participation in regular review of operational procedural changes /requirements during processing function / staff meetings.

3 Active participation in Projects / System Changes / UAT / new system implementation when required.

4 Contribute to develop & propose ideas for a better partnership with Business and On-shore

5 Prepare MIS/KPI reports as and when required or requested by stakeholders

1 Accuracy and rigor

2 Team player
3 Result oriented4 Strong Analytical skills

5 Ability to Multi- Task
6 Dedication and committed

7 Good communication skills both written and Verbal

8 Flexible with Shifts

Skills Referential

BehaviouralSkills:

• Ability to collaborate / Teamwork
• Attention to detail / rigor
• Client focused
• Adaptability

Transversal Skills:

• Analytical Ability
• Ability to anticipate business / strategic evolution
• Ability to understand, explain and support change

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 2 years