Assistant Vice President Operations

As a Assistant Vice President - Operations, your primary role will consist of overseeing various operational aspects within a company; from identifying opportunities and implementing process improvements, to streamlining operations and enhancing overall business efficiency. In addition, you will also be responsible for working cross functionally with the financial team to elicit data and develop budgets for operational activities, and controlling costs to ensure the organization operates within budgetary constraints. 

If you are a dynamic, result-oriented individual with a proven track record in steering MNCs toward unprecedented operational success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to contribute significantly in the world of food and technology? Join us now! 

• Lead the company’s dynamic food service and develop/maintain relationships with food service institutions at all levels. 
• Manage an individual expense account within budget guidelines. 
• Maintain ongoing relationships with customers and drive conversations to inform them about new developments in the company’s products. 
• Develop quotes and proposals. 
• Negotiate by phone, email, and in person. Must be comfortable with legal documents. 
• Attend client meetings, food committee meetings, and other events related to clients. 
• Maintain effective, professional relationships with customers, vendors, and fellow employees. 
• Administer unit operations in accordance with the standards required by SmartQ, and handle contract specifications and statutory regulations. 
• Responsible for the overall resourceful management of the unit, providing great quality food services and healthy partner management. 
• Responsible for monitoring and ensuring food services to agreed standards and specifications. 
• Ensure economic and efficient utilization of resources including utility, people, and technology. 
• Analyze and help on-site/off-site partners manage effectively. 
• Communicate regularly with clients to stay updated on operational activities and happenings. 
• Action plans are completed following client satisfaction surveys and audits. 
• Ensure all products are correctly priced in line with client agreement and specifications. 
• Complete manpower schedule within the budget. Adjust labor schedule in line with sales. 
• Ensure site adherence to safety standards as per SLA. 

Qualifications:

• Experience in food industry required. 
• Strong work ethic, integrity and personal accountability to be a self-starter and make independent decisions. 
• The ability to handle pressure and meet deadlines. 
• Flexible and willing to take on any tasks to support team efforts. 
• Excellent written and verbal communication skills. 
• Strong interpersonal skills. 
• Sound knowledge and experience in working with food, technology, and leveraging people. 
• Results-oriented, be accountable, and hold accountable. 
• Proven experience in managing successful teams in a similar environment. 
• Basic Food Hygiene certificate and knowledge of HSEQ standards. 
• Excellent financial and application acumen. 
• Self-motivated, agile, and able to adapt to a changing environment. 
• Overall 8+years experience with a minimum 5 years in a similar role. 
• Graduate/Diploma in Hotel Management discipline. 

Benefits of working at SmartQ

SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees:

• Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges.
• Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals.
• Work-Life Balance: SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives.
• Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees.
• Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees.
• Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees.
• Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement.
• Social Responsibility: SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs.
• Fun and Engaging Work Environment: SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team-building activities, social events, and other initiatives to promote a sense of camaraderie among employees.

Message from CEO:

We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.