Assistant Team Lead

Job Description

Job Description: Assistant Team Leader – Learning Routes Position Overview: We are looking for a disciplined and result-oriented Assistant Team Leader to join our team at Learning Routes . The ideal candidate must have at least 1 year of experience in team handling (documented) and 2+ years of experience in the education sector . This role requires strong leadership, strategic thinking, and the ability to drive team performance to achieve business objectives. Key Responsibilities: Team Leadership & Management: Supervise, mentor, and guide a team to ensure efficiency, productivity, and goal alignment. Performance Monitoring: Track team performance, provide constructive feedback, and implement improvement strategies. Training & Development: Train and upskill team members to enhance their product knowledge and sales skills. Target Achievement: Ensure the team meets or exceeds individual and collective targets within set deadlines. Process Optimization: Identify and implement improvements to enhance team efficiency and workflow. Customer Interaction & Retention: Oversee client interactions to improve customer satisfaction and retention rates. Workplace Discipline: Ensure adherence to company policies, work ethics, and a structured work environment. Reporting & Documentation: Maintain records of team performance, attendance, and other key metrics for management review. Collaboration & Strategy: Work closely with senior leaders and other departments to align efforts with business objectives. Required Qualifications & Skills: Minimum 1 year of documented experience in team handling. 2+ years of experience in the education sector (EdTech, academic counseling, admissions, etc.). Strong leadership, communication, and problem-solving skills. Ability to motivate and drive a team towards achieving targets . Knowledge of education products, market trends, and customer engagement strategies . Proficiency in CRM tools, MS Office (Excel, Word, PowerPoint), and data analysis . Goal-oriented mindset with a proven track record of meeting or exceeding targets . Ability to handle pressure and multitask efficiently .