Assistant Manager-Technology Services

Requirements

Description and Requirements

Job Responsibilities

• Responsible for creating and testing Windows software installation packages for automated deployments in an Enterprise environment
• Experience in creating packaging for server operating system, mostly for Citric end user platform hosting on server platform.
• Initiates, plans, coordinates, designs, develops, and tests software distribution packages.
• Work with end customer to perform the UAT testing of the package before distribution of the package in production environment.
• End-to end support in packaging, testing , distributing in test and production rollout, help operations team in case of any failure in prod deployments
• Participates in project activities beyond technical tasks, to include collecting data, contributing to designs/decisions, and communicating with customers
• Research and recommend innovative, and where possible, automated approaches for anything related to software packaging and deployment
• Generate and maintain operational and other procedural documentation as needed
• Experience with multi-site, large environment with application package deployments using tools such System Center Configuration Manager, Intune, or equivalent technologies such as Chef Infra , Ansible
• Experience with producing complex software packages and software deployments
• Minimum of two years' experience in Config Management, SCCM, Intune or similar product for application packaging and distribution
• Expertise with Desktop Virtualization - VMWare Workstation, Hyper-V, Azure AVD, Citrix VDI, or equivalent technologies is preferred
• In-depth knowledge of operating systems (Windows Desktop OS 7/10/11, Windows Server 20XX Server). Ex. (DLL conflicts, Windows registry, environment variables, batch files, and client/ server operations/connectivity
• Strong knowledge in windows application package creation and installation using Windows installation components and third-party tools such as Admin Studio, InstallShield, Wise Studio, Orca
• Expertise in Windows automation scripting such as PowerShell, WMI, VBScript, PowerShell App Deployment Toolkit. PowerShell and App Deployment Kit strongly preferred
• Working knowledge in Microsoft‚ÄØIntune‚ÄØsoftware administration, software packaging and deployment
• Comprehensive knowledge and experience with Windows installer technologies such as MSI,‚ÄØMSIX, AppX, virtualization, and other installer technologies. Candidate should also have a strong understanding of the following areas as relates to application packaging:
• MSI patches and transforms
• MSIX packaging and App Attache
• MSI merge modules, macros, and custom actions
• Security modifications within MSI packages
• Installation impersonation (system, user etc.)
• Experience with DLL conflicts,
• Windows registry modifications
• Environment variables
• TCP/IP networks, Network Protocols
  

Knowledge, Skills And Abilities

Education

• Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education.
  

Experience

• Minimum Experience of 5 years with at least 3 years of relevant experience
• Expertise in windows Application packaging via Installadhiled,
• Experites in windows desktop and server operating systems
• Expertise in Citrix/Virtualization services
• Preferred experience in , Chef , Ivanti, Tanium and Ansible
• Good knowledge in PowerShell
  

Knowledge and skills

• Application virtualization – Intermediate
• Citrix App Layering - Intermediate
• Microsoft Terminal services - Intermediate
• Good understanding on Citrix/virtualization Environment
• ITIL Framework knowledge
• Basic understanding of CRM tools (ServiceNow/Remedy)
• Should have experience in XenApp.
  

About MetLife