Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Assistant Manager - Technical
Position Overview The Assistant Manager - Technical provides on-site technical support and facility management services at designated client locations. This role ensures optimal building operations, maintenance coordination, and client satisfaction through proactive technical oversight and problem resolution.
Key Responsibilities
Technical Operations
Support daily building systems operations including HVAC, electrical, plumbing, and fire safety systems. Monitor building automation systems and respond to alarms and operational issues. Conduct regular equipment inspections and coordinate preventive maintenance activities. Maintain accurate records of all technical activities, work orders, and system performance data.
Client Interface
Serve as primary technical point of contact for client facility requests and concerns. Respond promptly to tenant service requests and coordinate resolution with appropriate vendors or internal teams. Participate in client meetings and provide technical updates on building performance and planned maintenance activities.
Vendor and Contractor Management
Coordinate and oversee contracted maintenance services and repair work. Review and approve vendor work quality before completion. Manage contractor safety compliance and ensure adherence to site-specific protocols. Process invoices and maintain vendor performance documentation.
Safety and Compliance
Ensure compliance with local building codes, safety regulations, and client standards. Conduct regular safety inspections and maintain emergency preparedness procedures. Coordinate with security personnel and emergency responders as needed. Support environmental sustainability initiatives and energy efficiency programs.
Administrative Duties
Prepare daily, weekly, and monthly operational reports. Maintain building documentation including warranties, service contracts, and equipment manuals. Assist with budget preparation and expense tracking. Support special projects and capital improvement initiatives.
Required Qualifications
High school diploma or equivalent required; technical degree or certification preferred. Minimum 3-5 years experience in building operations, facilities management, or related technical field. Knowledge of building systems including HVAC, electrical, plumbing, and fire safety. Proficiency with building automation systems and computerized maintenance management systems. Strong customer service and communication skills.
Preferred Qualifications
Professional certifications such as FMP, CEFP, or relevant trade licenses. Experience in commercial real estate or corporate facility management. Knowledge of energy management and sustainability practices. Previous client-facing or vendor management experience.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
