Posted:4 days ago|
Platform:
On-site
Full Time
Greetings for the Day…!!!
We are looking for a Deputy /Assistant Manager for one of our esteemed clients in Pune having experience into workforce management, Forecasting, Schdueling, Planning, Team Management.
Exp: - 6 + years
Location: Pune
Shifts : - Rotational (24 * 7 )
Job Description:-
o Develop accurate forecasts for call volumes, handling times, and staffing requirements.
o Analyze historical data and trends to predict future workforce needs
o Create and manage staff schedules to ensure optimal coverage and adherence to service levels.
o Implement flexible scheduling strategies to accommodate peak times and special events.
o Generate and analyze reports on key performance indicators (KPIs) related to workforce management.
o Provide insights and recommendations to improve operational efficiency and effectiveness.
o Lead and mentor the WFM team, providing guidance and support for professional development.
o Foster a collaborative and positive work environment.
*We are looking for candidates who can join us within 30 days*
Right Move
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
3.5 - 5.0 Lacs P.A.
pune
6.0 - 11.0 Lacs P.A.
3.0 - 3.5 Lacs P.A.
bengaluru
5.0 - 7.0 Lacs P.A.
chennai
4.0 - 6.0 Lacs P.A.
4.8 - 8.4 Lacs P.A.
alīgarh
1.8 - 2.4 Lacs P.A.
4.0 - 7.0 Lacs P.A.
jamuria, west bengal, india
Experience: Not specified
Salary: Not disclosed
4.0 - 7.0 Lacs P.A.
