Role & responsibilities Assist Head L&D on continuous Periodic Training for all employees & Faculty that include Induction, Orientation and Competency Based Training & In-house Training. Should have adequate knowledge on NABH accreditation process. Preferred candidate profile
The Manager International Patient Care Services will oversee and manage the delivery of quality patient care services to the international patients. Ensure compliance with hospital policies, regulations and international patient care standards.
To work closely with HOD and act as the second in line of the department. To go through the previous shift/day log message and collect the information. To check whether staff is being allotted shift wise per the work allocation register. To arrange for manpower if there is deficiency in any particular area. To check the grooming and hygiene of the housekeeper on a daily basis. To ensure occupancy status is taken twice daily and sign obtained from Front office and HOD-HK. To take a general round and check whether entire outer area/corridors are cleaned and maintained. To check all the vacant rooms/bed. To go for rounds with the Department Head and visit patients on a random basis to check the comfort level of the patients. While on rounds note down the points given by the Department Head and complete it immediately with the help of the area supervisors. To attend to the complaint calls and ensure patient is comfortable during their stay. Co-ordinate with other departments for smooth functioning. Preparing duty chart pertaining Housekeeping Staff. Preparing monthly report. To follow the weekly and monthly work schedule strictly and submit a report to the Department Head. To check whether the Control Desk functions properly. To take a list of delay in service calls, discharge rooms on daily basis and prepare a monthly report (graph) to improve the quality. To check all the registers and checklist before keeping for Department Heads Signature. To check the entire contractors bill. Arranging for meeting /conference. To take inventory on capital items every quarterly Coordinating with Department Head at the time of decoration. To ensure AMC is maintained for all the machines. To ensure all the trolleys are checked every week by the maintenance department by maintaining a checklist. To ensure bio-medical clearance is being done as per the schedule. To coordinate with the outside contractor in the waste on a daily basis. To inspect whether the bio-medical waste out is been destroyed as pre the protocol along with Department Head. To track the vehicle and ensure the contract staff follows infection control/safety precautions. To prepare monthly/yearly report of bio-medical waste generated. To take training classes to the supervisors/housekeepers as per the schedule To make sure the staff implements and does their work according to the training give to them. To ensure Infection Control & safety practices are followed strictly. To inform the higher authorities immediately in case of any major issues. To adhere to the rules and regulations of the company and time to time changes. To conduct periodic audit of Linen, Housekeeping supplies & HK Pantries in each area and submit a report to Head of the Deaprtment.