Assistant Manager - Operations

Job Description

Job Summary: We are seeking a results-driven and experienced Operations Manager to oversee and streamline our operations within the lift/elevator industry . The ideal candidate will manage installation, maintenance, and service operations while ensuring safety, quality, customer satisfaction, and profitability. This role requires strong leadership, technical expertise, and operational efficiency to manage teams, subcontractors, and client relationships effectively. Key Responsibilities: Oversee daily operations of lift installation, maintenance, and repair projects. Lead and manage a team of engineers, technicians, and site supervisors. Ensure all projects meet safety standards, quality benchmarks, and timelines. Coordinate with procurement, logistics, and project teams for timely delivery and resource allocation. Monitor KPIs and prepare operational performance reports for senior management. Ensure compliance with local building codes, safety regulations, and company policies. Resolve customer issues and provide technical support when required. Optimize workforce utilization and improve operational processes. Manage budgets, forecasts, and cost controls across operations. Liaise with OEMs, contractors, consultants, and regulatory authorities. Requirements: Bachelor’s degree/ Diploma in Engineering, Operations Management, or related field. Min 9 years of experience in the lift/elevator industry, including supervisory or managerial roles. Strong understanding of elevator installation, commissioning, and service operations. Knowledge of safety standards and regulatory compliance Excellent leadership, team management, and interpersonal skills. Strong problem-solving, decision-making, and analytical abilities. Job Types: Full-time, Permanent Pay: Up to ₹150,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Kamrup Metropolitan, Assam: Reliably commute or planning to relocate before starting work (Required) Experience: Lift industry: 9 years (Required) Work Location: In person