Assistant Manager - Operations

About Us:

DST Overseas Pvt Ltd is a growing company in the Pro AV (Professional Audio-Visual) space. We specialize in distributing high-quality AV products, designing customized AV solutions, and executing end-to-end installations for clients. Our operations span procurement, vendor management, logistics, project execution, and after-sales support. We are looking for someone with solid operations experience (3-5 years) who can help streamline processes, coordinate cross-functional teams, and take ownership of delivery excellence. Knowledge of Zoho is a must.

The Assistant Manager – Operations will support and oversee day-to-day operational functions, ensuring smooth workflow across procurement, inventory, logistics, project execution, and quality control. This person acts as a bridge between planning and execution to ensure efficient operations, timely deliveries, cost effectiveness and customer satisfaction.

Key Responsibilities

• Oversee procurement of Pro AV equipment and related materials, ensuring cost optimization and supplier performance.
• Manage inventory levels of AV products, accessories, spares; maintain accurate stock records; prevent stock outs or overstocking.
• Coordinate with logistics / shipping partners to ensure timely delivery of equipment to warehouses, project sites.
• Liaise with project/design teams to ensure smooth handoffs from planning to execution; tracking project milestones.
• Implement operational process improvements: documentation, workflows, inventory management, quality checks.
• Ensure compliance with standards (internal and external), safety norms, warranty/returns.
• Monitor performance metrics (delivery time, cost variances, quality defects) and prepare reports.
• Use software tools to manage operations, raise purchase orders, track finances, maintain ledgers, etc.
• Liaise with finance team for billing, cost tracking, vendor payments.
• Manage and mentor junior operations staff.

Required Qualifications & Skills

• Bachelor’s degree in Business, Engineering, Supply Chain Management or related field.
• 3-5 years of experience in operations / supply chain / project coordination; prior experience specifically in AV / electronics / technical equipment distribution is a plus.
• Strong working knowledge of Zoho (for CRM, inventory, operations modules etc.).
• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint).
• Hands-on experience with Tally accounting software.
• Good analytical skills; ability to work with data, spot trends, propose process improvements.
• Strong organizational, multitasking, problem-solving skills.
• Excellent communication and stakeholder management skills.
• Attention to detail, time management, ability to meet deadlines.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person