5.0 years
0.35 - 0.45 Lacs P.A.
Chennai
Posted:6 days ago| Platform:
On-site
Full Time
Key Responsibilities: 1. Operational Oversight: Assist in managing daily operations across all facility services including housekeeping, maintenance, security, and other support functions. Ensure timely scheduling and completion of maintenance and repair activities. Monitor service requests and ensure prompt, efficient resolutions. 2. Team Leadership: Supervise on-ground facility management personnel such as maintenance staff, custodians, and security teams. Support employee onboarding, orientation, and continuous training programs. Conduct performance reviews and provide constructive feedback for professional development. 3. Vendor and Contractor Management: Coordinate with external vendors and contractors for scheduled and emergency services. Ensure all vendors comply with contractual obligations, service-level agreements, and company standards. Track vendor performance and escalate issues as necessary. 4. Safety and Regulatory Compliance: Enforce adherence to health, safety, and environmental standards and regulations. Assist in the implementation and periodic review of safety protocols. Report incidents, hazards, or non-compliance to the Operations Manager, and participate in corrective action planning. 5. Quality Assurance: Conduct routine inspections to maintain high standards of cleanliness, safety, and maintenance across all facilities. Identify gaps or service deficiencies and initiate corrective measures. Analyse operational data to improve service delivery and efficiency. 6. Financial and Budgetary Support: Assist in the formulation and management of the facility operations budget. Monitor expenses and identify areas for cost savings without compromising service quality. Support in preparing budget reports and operational forecasts. 7. Client Relationship Management: Act as a key point of contact for client interactions related to facility operations. Address and resolve client queries or concerns promptly and professionally. Foster long-term client relationships through consistent service excellence. 8. Reporting and Documentation: Maintain accurate and comprehensive records of operational activities including maintenance schedules, inspections, and incident logs. Prepare periodic reports highlighting operational performance, compliance status, and key metrics. Ensure all documentation is systematically archived and readily accessible. Qualifications: 1. Education: Bachelor’s degree in Facility Management, Business Administration, Engineering, or a related discipline (preferred). 2. Experience: Minimum of 5 years of relevant experience in facility management or a related field, with at least 1–2 years in a supervisory or team lead capacity. 3. Technical Skills : Proficient in facility management systems and software. Sound knowledge of operational processes, safety standards, and vendor management. Strong budgeting and cost management capabilities Key Competencies: 1. Leadership: Ability to guide and inspire operational teams to achieve performance goals. 2. Analytical Thinking: Strong problem-solving skills to identify issues and drive effective resolutions. 3. Client Orientation: A proactive approach to ensuring high levels of client satisfaction. 4. Attention to Detail: Precision in documentation, inspections, and compliance tracking. 5. Adaptability: Flexibility to manage dynamic operational environments and shifting priorities. Working Conditions: May require periodic travel to multiple site locations. Should be available to respond to emergencies outside of regular business hours. Will involve working in both office and on-site facility environments under varying conditions. Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Facilities management: 4 years (Required) Work Location: In person
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