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BAJAJ FINANCIAL SECURITIES LIMITED logo

Assistant Manager - Operations and Servi...

5 - 6 years

7 - 8 Lacs

Hyderabad

Posted:3 months ago| Platform: Naukri logo

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Skills Required

operations management team management tat customer service cross selling team handling banking operations business development sales life insurance marketing process management team leading key account management sla management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Customer Service - TAT, Tokens, customer complaints and NSR/SR closure Management Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection. Cross selling the insurance and other products to walk in customers Cash & Customer Service /NPS and Audit Queries Service branch maintenance and control Consistent increase in penetration of CDM/Kiosk Manage escalations with teams (Centralize/HO) for end to end resolution Petty cash management Maintain minimal errors in audit report published by HO. Required Qualifications and Experience " Understanding of cash & customer service related processes and policies. Graduate/Post graduate fresher/with experience Ability to work independently and towards deadlines. Effective oral and written communication skills"

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BAJAJ FINANCIAL SECURITIES LIMITED
BAJAJ FINANCIAL SECURITIES LIMITED
www.bajajcapital.com/

Financial Services

Pune

N/A Employees

3613 Jobs

    Key People

  • Sanjiv Bajaj

    Managing Director

  • Gaurav Bajaj

    Director

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