Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities ¥To achieve collection targets of the Respective Branch assigned, ensuring meeting PI Targets. ¥Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified on monthly basis. ¥Ensuring legal guidelines are complied for entire collection structure in letter and sprits. ¥Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. ¥Ensure adherence to the Code of Conduct. ¥Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. Required Qualifications and Experience ¥People Management skills. ¥Demonstrated success & achievement orientation. ¥Excellent communication skills. ¥Negotiation Skills ¥Strong bias for action & driving results in a high performance environment. ¥Demonstrated ability to lead from the front. ¥Excellent relationship skills. ¥Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.. ¥Exceptionally high motivational levels and needs to be a self starter. ¥Working knowledge of computers.
Job Purpose To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients
Job Purpose This position is open with Bajaj finserv ltd. Duties and Responsibilities To achieve Debt Management Services targets of the Respective Branch assigned, ensuring meeting PI Targets.¥ Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified on monthly basis.¥ Ensuring legal guidelines are complied for entire Debt Management Services structure in letter and sprits.¥ Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force.¥ Ensure adherence to the Code of Conduct.¥ Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. Required Qualifications and Experience People Management skills. ¥ Demonstrated success & achievement orientation. ¥ Excellent communication skills. ¥ Negotiation Skills ¥ Strong bias for action & driving results in a high performance environment. ¥ Demonstrated ability to lead from the front. ¥ Excellent relationship skills. ¥ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.. ¥ Exceptionally high motivational levels and needs to be a self-starter. ¥ Working knowledge of computers.
Job Purpose "This position is open with Bajaj Finance ltd." Plan, organize and monitor SALPL sales in the assigned zones of Hyderabad and Pune through effective activity planning and execution; Ensure achieve of OMC cards sales objectives Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) 1.Zonal sales planning and review ‚ Analyze and discuss the AOP targets assigned for the zones- Hyderabad and Pune ‚ Cascade AOP targets for SAL PL to the team (RM, ASM) ensuring a fair distribution of targets, break down the annual target to a Daily Run Rate (DDR); Review performance with team on a periodical business and provide course correction inputs ‚ Review the sales performance, target achievement etc. on a weekly basis with Supervisor ‚ Monitor initial zero bucket cases to support efficient collection management; Oversee and provide support through team in resolution of first bounced cases by interacting with the customer 2.Sales management ‚ Monitor the day to day sales performance including metrics such as DDR, dispatch, activities, etc. ‚ Lead planning of activities to increase sales across the assigned locations; Guide the RSM to detail out the activity plans such as corporate park activity ‚ Make visits to corporates and IT parks to get access to the premises and potential customers; Guide team to get required approvals ‚ Oversee execution of free activities undertaken for group employees to enhance SALPL sales ‚ Make visits to the locations to participate and oversee execution of planned activities to drive sales ‚ Analyze and identify the low performing team members; Lead discussions to identify issues impeding performance and generate ideas to resolve issues 3.OMC Cards sales (Open Market Sourced for New to Bajaj customers) ‚ On a daily basis track the achievement of cards sales per PSA and drive the PSA productivity on open market sourcing ‚ Guide the team to plan and execute corporate activities to drive the sales of OMC cards ‚ Lead efficient usage of the corporate database to cross sell OMC cards to customers ‚ Engage with the Product team to resolve issues related to cards payments and mis-match of number of actual customer payments vs. Head Office MIS 4.Disbursement management ‚ Review and provide rate approval for all customer cases put up by the Sales Manager based on the customer profile, segment wise (High, Medium, Low risk), etc. on a daily basis; Put up cases beyond DoA to the Supervisor for approval ‚ Recommend special approval cases of re-appraisal, different tenures, higher loan amounts, etc. to the National Credit Manager with appropriate mitigants ‚ Track and monitor dispatch i.e. loan disbursement on the following day to ensure technical issues are efficiently resolved; Coordinate with IT team as needed 5.Team management & development ‚ Participate in recruitment process to identify the right talent at various positions within the team ‚ Establish individual performance expectations and regularly review individual performance of the team ‚ Identify and create development opportunities for team members to enhance functional knowledge ‚ Coach and mentor the team to better perf Required Qualifications and Experience AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications ‚ Post- graduation b)Work Experience ‚ Minimum 12 years of experience ‚ Strong experience in in B2C sales in lending space
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities ¥To achieve collection targets of the Respective Branch assigned, ensuring meeting PI Targets. ¥Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified on monthly basis. ¥Ensuring legal guidelines are complied for entire collection structure in letter and sprits. ¥Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. ¥Ensure adherence to the Code of Conduct. ¥Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. Required Qualifications and Experience ¥People Management skills. ¥Demonstrated success & achievement orientation. ¥Excellent communication skills. ¥Negotiation Skills ¥Strong bias for action & driving results in a high performance environment. ¥Demonstrated ability to lead from the front. ¥Excellent relationship skills. ¥Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.. ¥Exceptionally high motivational levels and needs to be a self starter. ¥Working knowledge of computers.
Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations, Risk & within 2W/3W teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated
Job Purpose We are looking for Manager- to handle our Digital Channel API Duties and Responsibilities Understand and troubleshoot technology problems and offer solutions Understand the technology infrastructure and Application architecture end to end Code review for the source code delivered by team Understand the business requirements and deliver it through outsourced team Support/lead new technology initiatives and related technology deliveries Take part in evaluation of new products, POC, Time bound RND and solution deliveries Manage teams (both internal and external)/projects within given cost and time Plan, execute, track and report progress of initiatives taken up Adopt new processes/ improve existing processes to deliver better business solutions Adhere to quality / info-security guidelines and processes including maintain adequate documentation Attend review meetings, business user meetings, IT meetings etc Required Qualifications and Experience Minimum qualification required is Graduation in computers / electronics with an experience of 4-6 years Require good written and spoken communication skills Require ability to lead a team and manage delivery with help of partners (Offsite) Require hands on experience in developing applications with Node.js, ASP.Net/Java, MVC, WEB API, WCF, jQuery. Require proven abilities to analyze, debug and find solution to technology issues Require process orientation, ability to adopt new processes and improve existing processes on ongoing basis Require experience in developing responsive web applications Require hands on experience in scaling/load balancing applications Require hands on experience in writing queries on SQL/Oracle, NoSQL technologies Require knowledge of Windows operating systems Passion to learn and work on any technology Self-starter
Job Purpose Application -Tech Support – Looking After:IT Applications – Grade:L3 – Location:Akurdi HO/Wakedwadi – Experience:Minimum 10 years – Qualification:B.E./B.Tech/M.C.A. – Reporting to:DGM – Nature of Role:Individual Performer. Off roles reporting to this position Duties and Responsibilities System Administration:Overseeing the daily operations of server systems, ensuring they run efficiently and securely. Hardware Inventory:Maintaining detailed lists of all physical and virtual servers, including specifications and configurations. Software Inventory:Keeping track of configured applications and third-party software, along with their licenses. Patch Management:Identifying, deploying, and validating updates for operating systems and applications to fix vulnerabilities and improve performance. Server Health Checkup:Monitoring server processes, CPU and memory utilization, and performing necessary optimizations. Documentation:Keeping accurate records of hardware, software, and network configurations to aid in troubleshooting and compliance. Security:Implementing and maintaining IT security measures to protect data and systems from cyber threats. Backup and Recovery:Ensuring data is regularly backed up and can be restored in case of loss or corruption. Compliance:Making sure systems adhere to relevant laws, regulations, and organizational policies. Proficiency In Operating Systems Like Windows, Linux, Or Unix. – Understanding Of Middleware Technologies Such As Weblogic, Jboss, Apache Tomcat, Ibm Websphere. – Experience With Containerization And Orchestration, Tools Like Kubernetes And Docker. – Knowledge Of Automation and monitoring tools Required Qualifications and Experience Problem-Solving Skills: Ability to diagnose and resolve technical issues efficiently. Competence in optimizing system performance and managing resources.. Skill in implementing security measures and ensuring compliance with standards. . Personal Attributes: Attention to detail:Ensuring accuracy in configurations and documentation. Communication skills:Clearly conveying technical information to non-technical stakeholders. . Adaptability:Keeping up with the latest technology trends and adapting to new tools and practices. Teamwork:Collaborating effectively with other IT professionals to manage systems.
Job Purpose To ensure better controllership and DMScollection efficiency and driving the teams to meet the targets along with keeping the motivation high and controlling the attrition To ensure the processes and policies are adhered to in the field Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Managing area level allocations, portfolio, resolutions, revenue & capacity matrix Tracks daily movement of numbers in accordance with DRR and meeting the area level target Monitors target vs achievement, reviews with the RO's regular intervals Conducts regular discussions with RO's on field affairs and guiding them for the priorities and using the collection tools as per the requirements Focus on revenue by driving the penal penetration and penal collection by monitoring the performance drivers periodically Training the DCAs - partner field force /FOS on product and field management to address the continuous volume management Appointing the partners and DCAs on the basis of agreed ACR and capacity metrics and cross verifying the field executives deployment and productivity Report data lead field feedback and market updates to risk. Sampling and scrutinizes suspicious customer activities- brokers or documentation for Identifying fraud, initiates legal action through RCU Coordinates with inter departments issues and get the solutions within TAT Plan, monitor and encourage the vendor performance by using motivational non-monetary tools Evaluate teams weakness and strength and translates the performance to an aspirational level Conducts monthly reviews of collection performance; discusses with ACMs / RO's previous and current months numbers; Plans for final numbers Meets, assesses new agencies DCAs, SMAs, and recommends for hiring after taking in RO views; considers growth of business with existing agencies, DCAs, SMAs, recommends accordingly; recommends termination of contracts of existing agencies, DCAs, SMAs after discussing with RO's, and after providing them adequate opportunity to improve; coordinates with legal and other teams, and with RO's, to ensure agency-related changes are made smoothly Based on future volumes forecasting at the location level, pre-planning of agency business plan Bridging the gap between revenue and cost of collection to make collection unit will be profit center at regional level Shortlists candidates to consider for RO roles; Meets, assesses candidates for open RO positions, recommends for hiring Meets and listens to RO's to understand their challenges and issues - addresses them and escalates other issues as relevant, keeping manager informed of key developments; sets up communication channels to reduce inter-team grievances Builds and maintains relations with peers in Sales & other teams coordinated with; Stays aware of their challenges and conveys own to them Grooming team members to take over the future roles Ensuring engagements with team members at regular intervals and keeping the team highly motivated 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Manpower attrition (on roll & off roll) Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications- Graduate / MBA b)Work Experience- 3 to 5 years
Job Purpose Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Duties and Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving & exceeding Business goals. Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Meeting up with CAT A builders and getting their projects approved with BAFL Negotiation with the builders for getting business in a cost effective manner Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner. Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations. Sales & Collect Model - Managing Collections of the acquired portfolio Key Decisions / Dimensions (Key decisions taken by job holder at his/her end) Case approval with ROI limit. 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Internal Team Off Rolls team Risk team Credit Team Collections Team Support Teams (HR,Admin,IT) External Clients Roles you need to interact with outside the organization to enable success in your day to day work Customers DSAs 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) 2-6 CRs depending on the market size and condition. Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:(8-12) ‚ Number of Direct Reports:2-3 ‚ Number of Indirect Reports:0-4 ‚ Number of Outsourced employees:(0-5) ‚ Number of locations:1-5 ‚ Number of products:1 Major Challenges Customer Service is challenging in dynamic market Policies for Secured Required Qualifications and Experience a)Qualifications Graduates with relevant sales experience of 1-3 years (also graduates with experience of 8-10 years may apply) b)Work Experience Graduates with relevant sales experience of 1-3 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experience Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans Business Loans/ loans against / purchase of commercial properties Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. High motivational levels and needs to be a self-starter. Working knowledge of Excel.
Job Purpose "This position is open with Bajaj Finance ltd." Young and dynamic Experienced candidates with 2-4 yrs of experience in Gold Loans and who are passionate about building their career in the Gold loans domain. Should possess excellent written and verbal Communication and also should possess basic knowledge in MS office. Knowledge of the vernacular language of the respective region is mandatory. Duties and Responsibilities Canvassing and sourcing of New Customers to increase Gold loan Business Revenue generations through Cross Selling products & Interest Collection Gold Loans appraisal Maintain good relationships with clients so that the business can maximize the value of those relationships. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting Direct Marketing of Cross selling products at branches of insurance products Required Qualifications and Experience Canvassing and sourcing of New Customers to increase Gold loan Business Revenue generations through Cross Selling products & Interest Collection Gold Loans appraisal Maintain good relationships with clients so that the business can maximize the value of those relationships. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting Direct Marketing of Cross selling products at branches of insurance products
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. ¥Achieving sales target and cross selling insurance ¥Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. ¥Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. ¥Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. ¥Retaining high performers and replace poor performers ¥Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. ¥Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings are done on time and in an effective manner. ¥Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations. ¥Managing Collections of the acquired portfolio. ¥Handling customer grievances if any Required Qualifications and Experience ¥Relevant sales experience in managing large sales channels in multiple market environments ¥Should have overall knowledge to source from salaried loans business. ¥Good communication, analytical skills and Channel management skills ¥Demonstrated success & achievement orientation. ¥Excellent communication skills. ¥Strong bias for action & driving results in a high performance environment. ¥Demonstrated ability to lead from the front. ¥Excellent relationship skills. ¥Strong analytical skills to drive channel performance and drive profitability. ¥Exceptionally high motivational levels and needs to be a self starter. ¥Working knowledge of computers.
Job Purpose "This position is open with Bajaj Finance ltd." This position is open with Bajaj Finance ltd, the purpose of the Power Bi Developer role is to create and manage dashboards and analytics solutions that turn data into meaningful information. Candidate will be a part of HR function unit in and would be part of the HR MIS and Analytics function. Duties and Responsibilities Create and maintenance of dashboards and interactive visual reports using Power BI. Analysing data and present data through reports that aid decision-making. Understand business requirements in line with HR data and convert it into dashboards and data models to transform raw data into meaningful insights. Create visualizations and reports for requested projects. Create and update documentation. (Data base and Dashboards) Monitoring and Maintenance of data base and automated reports. Detailed Responsibilities : This is indication list of the duties and responsibilities and not to be considered as an comprehensive list. Candidate will be responsible for developing and maintaining a Data Layer between HR DataMart & Power BI tool, using T-SQL & SSIS, inline to the business users need and requirement. It is the primary responsibility of this role to maintain the data layer created between Data mart and Power BI. Candidate will also be accountable for engaging with HR PMO - DataMart team for communicating data fields requirements, which needs to be made available in HR DataMart, inline to the business users requirement. Candidate will be responsible for driving and monitoring Power BI dashboard usage and consumption by the respective stake holders. The person on this position would have to promote and grow self-service business intelligence culture. Candidate have to engage and understand the ad-hoc data requirement., reports and dashboards from various stake holders. (HRP team, TA team, HR Ops team, Talent Engagement team, HR COE team and business user) Required Qualifications and Experience Role Requirements : Proven experience as a BI Developer Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS) Analytical mind with a problem-solving aptitude Proven abilities to take initiative and be innovative Exposure experience in R or Python would be an added advantage. Proficient expert level work experience with Microsoft Office specifically with Excel, Word & Power Point. Education: MBA / Post Graduate degree in Human Resource Experience - 6- 8 years of overall experience oPower BI experience is mandatory. oExperience with analytical tools like Tableau will be added advantage.
Job Purpose Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Duties and Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving & exceeding Business goals. Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Meeting up with CAT A builders and getting their projects approved with BAFL Negotiation with the builders for getting business in a cost effective manner Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner. Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations. Sales & Collect Model - Managing Collections of the acquired portfolio Key Decisions / Dimensions (Key decisions taken by job holder at his/her end) Case approval with ROI limit. 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Internal Team Off Rolls team Risk team Credit Team Collections Team Support Teams (HR,Admin,IT) External Clients Roles you need to interact with outside the organization to enable success in your day to day work Customers DSAs 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) 2-6 CRs depending on the market size and condition. Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:(8-12) ‚ Number of Direct Reports:2-3 ‚ Number of Indirect Reports:0-4 ‚ Number of Outsourced employees:(0-5) ‚ Number of locations:1-5 ‚ Number of products:1 Major Challenges Customer Service is challenging in dynamic market Policies for Secured Required Qualifications and Experience a)Qualifications Post Graduates with relevant sales experience of 3-5 years (also graduates with experience of 8-10 years may apply) b)Work Experience Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experience Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans Business Loans/ loans against / purchase of commercial properties Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. High motivational levels and needs to be a self-starter. Working knowledge of Excel.
Job Purpose Support and act as a key team member of LOS Compliance unit for review of functional applications controls across various lending applications. Duties and Responsibilities Lead projects of LOS (lending Origination Systems) Compliance for one of the largest, most prestigious NBFC, be part of Fintech Transformation journey of BFL. Guide, manage and review compliance assignments in the areas of IT application controls (ITACs) or manual functional mainly comprising of- Access control review. Segregation of Duties (SOD) controls review- review of actual accesses against set policy. Functional lending functions of SFDCs and other similar applications such as workflows review, layout reviews and data analytics. Ensure existing and ongoing internal, RBI and any other statutory compliances for the lending application processes from IT and functional perspective. Support to such audits. Pushing teams for closure of above observations by maintaining trackers. Excellent hands-on experience in MS Excel and good at data analytics. Demonstrate technical & functional understanding of lending applications like SFDCs, ATOS, etc. Work jointly with a dynamic & growing team having diversified experience With various BFL Fin-tech initiative, candidate need to have agility to adopt to new changes and put state of art review process. Also drive specific projects around IT & Fintech. Key Decisions / Dimensions Scope and methodology of testing approach while reviewing LOS functional processes across journeys with respect to profiles. Sample sizes to be picked up for process review Validation of explanations/justification for reported exceptions. Major Challenges Understanding the complex IT environment and applying the existing regulations/controls for the same. Reviewing the LOS functional processes especially access loan booking journeys. Required Qualifications and Experience a)Qualifications BE/B.Tech/CA/MBA/ CISA with 5-8 years of experience in similar role. Willingness to work in compliance function conducting IT reviews for lending functional controls. b)Work Experience Strong technical knowledge of given domains, ability to stay up to date with latest technologies. Strong analytical skills. Highly motivated, self-starter, Agile, Quick Learner Excellent oral and written communication, clarity of thoughts Demonstrated success & achievement orientation c)Skills Keywords LOS Compliance, CA, CISA, Access controls, SOD review, segregation of duties, Info Security, NBFC compliance, IT Controls, Functional control testing, ITGC reviews, SFDCs, salesforce.
Job Purpose "This position is open with Bajaj finance limited" The Branch manager is a managerial responsibility for providing full leadership and direction to the team of employees in growing business and client base of consumer gold loan. The overall objective of this role is to build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals. Duties and Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications and Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelors Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.
Job Purpose "This position is open with Bajaj Finance ltd." ‚ To manage Fintech Partnership integration ‚ Ownership of partnership technology capabilities ‚ Internal & External stakeholder management. ‚ Oversee and execute process improvements and the development of changes in required APIs stack Duties and Responsibilities ‚ Responsible for technology understanding of various partners and exploring the ways to integrate with BFL core systems. ‚ Work with IT for continuous optimization of the partnership API stack as per business needs ‚ Create business requirement and engage with IT for development of capabilities across systems. ‚ Engage with internal and external stakeholders for seamless technology integrations with partners systems Required Qualifications and Experience a)Qualifications ‚ Graduation or Post Graduation b)Work Experience ‚ Minimum 2-3 years of experience in product management with Good understanding of financial/Banking industry. ‚ IT and system Knowledge along with basics of SQL language ‚ Ability to communicate well with all levels of management/stakeholders/colleagues in a multicultural, multinational environment.
Job Purpose To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation. Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.
Job Purpose "This position is open with Bajaj Finance ltd." Young and dynamic Experienced candidates with 2-4 yrs of experience in Gold Loans and who are passionate about building their career in the Gold loans domain. Should possess excellent written and verbal Communication and also should possess basic knowledge in MS office. Knowledge of the vernacular language of the respective region is mandatory. Duties and Responsibilities Canvassing and sourcing of New Customers to increase Gold loan Business Revenue generations through Cross Selling products & Interest Collection Gold Loans appraisal Maintain good relationships with clients so that the business can maximize the value of those relationships. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting Direct Marketing of Cross selling products at branches of insurance products Required Qualifications and Experience Canvassing and sourcing of New Customers to increase Gold loan Business Revenue generations through Cross Selling products & Interest Collection Gold Loans appraisal Maintain good relationships with clients so that the business can maximize the value of those relationships. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting Direct Marketing of Cross selling products at branches of insurance products
Job Purpose To assist the organization in collecting outstanding dues and Non-Performing Loans (NPLs) for DMS- The Wheels- 2W/3W across all payment buckets, aiming to reduce outstanding amounts. Duties and Responsibilities 1. Managing Collection Targets ‚ Ensure adherence to collection schedules. ‚ Attain EMI and penalty collection objectives. ‚ Reposition vehicles in cases of defaults. ‚ Close cases by securing settlement amounts. ‚ Explore diverse customer communication approaches for effective recovery. 2. Vendor Management ‚ Appoint collection agencies. ‚ Strategize and allocate tasks to agencies. ‚ Conduct on-site checks to validate procedural adherence. ‚ Ensure prompt payment deposits by Field Officers (FOS). ‚ Guarantee timely payments to vendors as per the schedule. ‚ Conduct training sessions for agents working with vendors. 3. Executing Recovery Procedures ‚ Initiate customer calls for debt recovery. ‚ Ensure team compliance with Standard Operating Procedures (SOPs) during customer interactions. ‚ Gather customer feedback to improve the collection process. ‚ Conduct training sessions to enhance the team's collection skills. 4.Stakeholder Management ‚ Conduct regular stakeholder reviews. ‚ Align stakeholders with the collection strategy. ‚ Realign case priorities based on defined deliverables and objectives. 4. 5. Team Management ‚ Participate in recruitment process to identify right talent for various roles in the team ‚ Identify high potential talent and provide opportunity to groom them for future roles ‚ Provide ongoing coaching, mentoring, and performance feedback to ensure the team's success. ‚ Set clear targets, train & motivate the team, and foster a positive and collaborative work environment. Key Decisions / Dimensions Following decisions are taken by the role: ‚ Appointment of Vendors Major Challenges ‚ Managing assertive customers in default ‚ Dealing with deliberate defaulters ‚ Sustaining a high team morale Required Qualifications and Experience a) Qualifications ‚ Graduate in any stream b) Key skills required Minimum 8-10 years of work experience in a finance industry in recoveries of two wheelers Experience of managing a team is required Communication Skills & Stakeholder Management Good knowledge and connect with legal entities Leadership qualities Result Oriented Mindset Good team player Motivation skills