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Tata Communications
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Assistant Manager - Network Operations & Support

Assistant Manager - Network Operations & Support

Tata Communications

0 years

0 Lacs

pune maharashtra india

Posted:1 day ago| Platform:

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Skills Required

network support mobility collaboration security migration maintenance analysis tuning troubleshooting patch design test service data integrity dra database trending architecture engineering ipam dhcp ip grid deployment networks cisco management ntp documentation switching wan certifications

Work Mode

On-site

Job Type

Full Time

Job Description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

DDI Engineer.

Roles

& Responsibilities

Servesas primary support lead of DDI operations by managing customer devices andend-to-end services. Responsible for maintaining the committed customer SLAs& network uptime.Provide Level-2 technicalsupport for all DDI activitiesNeed to take endto end ownership DDI related issues/queries and provide resolutions.Manage theperformance of the overall DDI network and its elements and fixes issues. Performs migration activities. Recommendssystems improvements to overall network to maintenance impacts. Performspreventative and routine maintenance activities. Maintains network performanceby performing network analysis, and performance tuning; troubleshooting networkproblems; escalating problems to vendor.Workwith vendors and internal support teams to update, maintain, and patch allnetwork infrastructure.Create and maintain design documents

Implement DDI deployments and upgrades/migrations

Test all new releases within the account andensure that all EWOs and Test Cases are completeWork with account teams and/or clients todetermine how to apply new DDI service offerings to meet business needs and

Requirements

Ensure data integrity of production, backup,and DRA Enterprise database Review and perform basic trending analyses underthis area of responsibility.Responsible for any incidents and all rootcause and corrective action for the accountPeer review architecture and engineeringdocuments

Provide

24-hour on-call support for IPAM and DHCP issue escalations.Key

Competencies & Skills

Strong fundamental and in depth hands on experience with DNS and Enterprise alliances like Infoblox and Bin
Experience on configuring of Infoblox appliances for DNS and DHCP services,
DHCP and DNS administrative services utilizing the Infoblox GUI etc. Very good working knowledge on IP segmenting of subnets. IPV4/IPV6 structure.
Good understanding of Infoblox, Grid Master, Grid Members deployment and maintenance
Overseeing resource records in domains covering a records, CNAMES, and alias of DNS names and URL’s.
Enacting object policies and profiles.
Managing servers, networks, subnets, and objects– DNS/DHCP pushes as well as Stop/Clean/Start.
Use of basic Cisco network engineer skills for accessing switches and routers.
Network trouble shooting tasks and incident management stemming from project implementations.
Managing NTP servers – Chronos.
Working with other IT staff and vendor representatives on projects, installations, moves, changes, troubleshooting, documentation and servicing.
Understand customer requirement & design a solution & then implement the same.
Good knowledge of all LAN switching technologies e.g. Spanning Tree, VLAN management and VTP concepts etc.
Working knowledge of firewalls.
Good to have

relevant LAN/WAN certifications

Education & Qualifications

EngineeringGraduate

Special Condition

Candidate should beopen to work in flexible shifts.

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Assistant Manager - Network Operations & Support