258 Dra Jobs

Minimum 10+2 OR Graduate in any field. Additional training in sales or customer service is an advantage. Job Title: Telecaller Location: kukatpally, Hyderabad Job Type: Full-time Experience: Freshers OR Experience in collections Salary: 18000 - 21000 Job Summary: We are looking for a motivated and customer-oriented Telecaller to join our team. The ideal candidate will be responsible for making outbound/inbound calls to potential and existing customers to generate leads, sell products/services, or provide support. The Telecaller should have excellent communication skills, a persuasive approach, and the ability to handle customer queries efficiently. Key Responsibilities: Make outbound calls to potential customers to promote products/services. Answer inbound calls and address customer inquiries or complaints. Maintain a database of customer interactions and update relevant information. Follow up with customers for feedback, sales closures, and relationship management. Meet daily/weekly/monthly targets for calls, leads, or conversions. Provide information about company offerings in a professional and persuasive manner. Work closely with the sales and marketing teams to improve outreach strategies. Handle customer objections and resolve issues in a timely manner. Key Skills & Requirements: ✔Strong verbal communication and active listening skills. ✔ Ability to build rapport with customers quickly. ✔ Basic knowledge of CRM software and data entry. ✔ Excellent negotiation and problem-solving skills. ✔Patience and ability to handle rejection positively. ✔ Multilingual skills (if applicable) are a plus. ✔Prior experience in telecalling, sales, or customer service is preferred. Education & Qualification: Qualification : 10+2 OR Graduate Experience : Freshers OR Experience in collections (Telecalling) Language Proficiency : Good Communication Skills VETI 3 in English + Hindi + Telugu / Kannada / Tamil Certification : DRA Certification (Mandatory) Job Type: Full-time Pay: ₹19,000.00 - ₹22,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person

Field Collection executive - DRA certificated candidate required - Door to door to visit - Daily collection - 8 to 10 visit per day - Bike and DL Required - petrol allowance 3000 per month - salary - 15 to 20 k CTC per month - incentives 10k based on performance Job Types: Full-time, Permanent, Fresher Pay: ₹15,421.50 - ₹20,187.17 per month Benefits: Commuter assistance Health insurance Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Shift allowance Yearly bonus Work Location: In person

Field Collection executive - DRA certificated candidate required - Door to door to visit - Daily collection - 8 to 10 visit per day - Bike and DL Required - petrol allowance 3000 per month - salary - 15 to 20 k CTC per month - incentives 10k based on performance Job Types: Full-time, Permanent, Fresher Pay: ₹15,421.50 - ₹20,187.17 per month Benefits: Commuter assistance Health insurance Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Shift allowance Yearly bonus Work Location: In person

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI Show more Show less

🚀 Join the Crius Group Team! 🌟 We're hiring talented professionals across various roles. If you have experience in Nutraceuticals and want to be part of an innovative team, apply now! 📌 Open Positions: 🔹 DRA Executive (4-5 years) 🔹 Costing Executive (4-5 years) 🔹 Miscellaneous Purchase - Trainee/Officer (1-2 years) 🔹 Market Research Analyst (4-5 years, Nutraceuticals experience required) 🔹 Graphic Designer & Video Editor (2-4 years) 🔹 Business Development Executive (4-10 years, Remote, Nutraceuticals experience required) 📧 Send your CV: hr@criuslife.com 📞 Contact: +91 788 849 6965 🌐 Visit: www.criuslife.com Be a part of innovation and excellence with Crius Group! 🌱🚀 Show more Show less

Process :- Banking collection Process ( DRA ) Note - Required DRA certified candidates. Qualification: HSC And Above Work From Office Location:- Airoli,Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile Requirements: - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off salary- Upto 25 CTC Rounds of Interviews: HR round Operations round Interested can reach out on HR Priyanka :- 7875990932

🔍 We're Hiring: Senior Quality Lead – Thermal Power Projects 📍 Location : Corporate Office, Gurugram 🏢 Company : DRA Infracon Pvt. Ltd. DRA Infracon Pvt. Ltd. is seeking a highly experienced and proactive Senior Quality Lead with a strong background in Thermal Power Projects . The ideal candidate will have a solid foundation in Electrical or Mechanical Engineering , along with 14+ years of experience in QA/QC roles, including significant leadership responsibility in large-scale industrial or infrastructure projects. 🔧 Key Responsibilities : Lead and manage all site-level Quality Assurance and Quality Control (QA/QC) activities. Finalize Quality Schemes in coordination with suppliers and project stakeholders. Independently prepare, review, and approve Method Statements and Quality Assurance Plans (QAP) . Oversee and coordinate FAT (Factory Acceptance Test) and SAT (Site Acceptance Test) activities. Provide expert-level troubleshooting support across project stages. Liaise with Third Party Inspection Agencies (TPIA) , clients, and statutory authorities . Ensure strict adherence to industry standards and safety regulations . 🎓 Qualifications & Experience : Degree in Electrical or Mechanical Engineering . Minimum 14 years of experience in the Thermal Power sector, with at least 5 years in a lead role . In-depth knowledge of QA/QC practices, inspection protocols, and regulatory compliance. Proven experience in managing quality processes, supplier engagements, and multi-stakeholder coordination. ✅ Key Skills : Quality Management Thermal Power Systems Method Statement & QAP Preparation FAT/SAT Execution Leadership & Team Coordination Supplier & Regulatory Communication 📧 Interested candidates can send their CV to : ashutosh.verma@draipl.com Join DRA Infracon Pvt. Ltd. and play a pivotal role in ensuring excellence in India’s leading thermal power projects. Show more Show less

Minimum 10+2 OR Graduate in any field. Additional training in sales or customer service is an advantage. Job Title: Telecaller Location: kukatpally, Hyderabad Job Type: Full-time Experience: Freshers OR Experience in collections Salary: 18000 - 21000 Job Summary: We are looking for a motivated and customer-oriented Telecaller to join our team. The ideal candidate will be responsible for making outbound/inbound calls to potential and existing customers to generate leads, sell products/services, or provide support. The Telecaller should have excellent communication skills, a persuasive approach, and the ability to handle customer queries efficiently. Key Responsibilities: Make outbound calls to potential customers to promote products/services. Answer inbound calls and address customer inquiries or complaints. Maintain a database of customer interactions and update relevant information. Follow up with customers for feedback, sales closures, and relationship management. Meet daily/weekly/monthly targets for calls, leads, or conversions. Provide information about company offerings in a professional and persuasive manner. Work closely with the sales and marketing teams to improve outreach strategies. Handle customer objections and resolve issues in a timely manner. Key Skills & Requirements: ✔Strong verbal communication and active listening skills. ✔ Ability to build rapport with customers quickly. ✔ Basic knowledge of CRM software and data entry. ✔ Excellent negotiation and problem-solving skills. ✔Patience and ability to handle rejection positively. ✔ Multilingual skills (if applicable) are a plus. ✔Prior experience in telecalling, sales, or customer service is preferred. Education & Qualification: Qualification : 10+2 OR Graduate Experience : Freshers OR Experience in collections (Telecalling) Language Proficiency : Good Communication Skills VETI 3 in English + Hindi + Telugu / Kannada / Tamil Certification : DRA Certification (Mandatory) Job Type: Full-time Pay: ₹19,000.00 - ₹22,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person

Field Collection executive - DRA certificated candidate required - Door to door to visit - Daily collection - 8 to 10 visit per day - Bike and DL Required - petrol allowance 3000 per month - salary - 15 to 20 k CTC per month - incentives 10k based on performance Job Types: Full-time, Permanent, Fresher Pay: ₹15,421.50 - ₹20,187.17 per month Benefits: Commuter assistance Health insurance Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Shift allowance Yearly bonus Work Location: In person

WALK IN INTERVIEWS - Grab The Opportunity! HI-TEK SYNDICATE We are looking candidates for the designation of Tele caller. Work with the largest agency in North India, incorporated in the year 1993 and partnered with 20+ clients (Banks & NBFCs Both) Salary : Attractive+Incentive Job Location : Kolkata Mandate Requirements: - Candidate should be collection background & DRA certified - Good CIBIL Score is a must - All document Should be okay - Should be fully vaccinated Office Address : 3rd Floor 63 Rafi Ahmed Kidwai Road Kolkata -700016 NR- Maulana Azad college Beside- Bhoruka Blood Bank Regards!!! Afroz HR 7050503341 Job Types: Full-time, Permanent Pay: ₹9,000.00 - ₹13,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Application Question(s): How much experience in collection depart? Language: Hindi (Preferred) English (Preferred) Work Location: In person Application Deadline: 16/06/2025 Expected Start Date: 17/06/2025

We are looking for Field Executives for Collection and debt recovery services. Candidate with relevant experience with DRA certification preferred. Freshers can also apply who would be duly trained

Job Title: Field Collection Executive Company: Galaxy Credit Services Location: We are looking in candidates for JP NAGAR LOCATION Eligibility: Both DRA & Non-DRA Certified Candidates Experience: Freshers & Experienced Candidates Can Apply Call: Gopal- 9962200150 Job Summary: We are looking for a Field Collection Executive to join our team at Galaxy Credit Services. The role involves handling field collections efficiently while maintaining customer relations and ensuring timely payments. 🎯 Key Responsibilities: ✅ Visit customers to collect outstanding payments ✅ Follow up on due & overdue accounts professionally ✅ Maintain proper documentation of collections & payments ✅ Ensure timely reporting of collection activities ✅ Communicate effectively with customers regarding payment schedules ✅ Adhere to company policies & collection guidelines 📌 Qualifications & Requirements: ✔️ Education: Minimum SSC (10th) & above ✔️ Certification: DRA & Non-DRA certified candidates can apply ✔️ Must-Have: Two-wheeler & smartphone ✔️ Skills: Good communication, negotiation & fieldwork abilities ✔️ Experience: Freshers & experienced candidates in field collections can apply 🎁 Benefits: 💰 Competitive salary + incentives+Petrol Conveyance+Travel Allowances GALAXY GROUPS No, 30, 3rd Floor, 18th Main Road, J P Nagar, 5th Phase, Bangalore 560078. Contact - vishvanath - 9538080567 Next : Brindavan Cafe.

Job Title: Tele Collection Executive Location: ( Location): NIRMAN VIHAR (Near by Metro NAATHU SWEETS) Department: Collections Reports To: Collections Manager / Supervisor Job Summary: We are seeking a motivated and result-oriented Tele Collection Executive to join our dynamic collections team. The successful candidate will be responsible for contacting customers who have overdue payments, negotiating repayment terms, and ensuring the timely recovery of outstanding debts through efficient and professional phone communication. Key Responsibilities: Customer Communication: Make outbound calls to customers with overdue payments, maintaining a professional and courteous tone. Discuss the details of the outstanding balance and negotiate repayment terms and schedules. Provide solutions to customers in a timely and efficient manner to ensure payment collection. Build and maintain positive relationships with customers while maintaining professionalism. Offer alternative solutions or payment options to customers facing financial difficulties. Key Skills & Qualifications: Experience: Proven experience in tele-collections or tele-sales is preferred. Experience in customer service or a related field is a plus. Communication Skills: Excellent verbal communication and active listening skills. Ability to engage customers and negotiate effectively. Problem-Solving Skills: Strong ability to assess customer situations and propose realistic solutions for debt recovery.: Basic understanding of debt collection laws and regulations is a plus.. Strong work ethic and attention to detail. Ability to handle high-pressure situations with professionalism. Educational Requirements: Minimum Qualification: High School Diploma or equivalent (Bachelor’s degree is a plus). Certifications: DRA certificate will be an added advantage. Working Conditions: Full-time position. Regular working hours with the possibility of overtime based on business needs. Work from office (remote work options can be discussed, depending on company policy). Salary & Benefits: Competitive salary based on experience and performance. Incentive-based structure tied to collections success.. How to Apply: Interested candidates are invited to submit their resumes and can contact and whatsapp at the below mentioned no and mail id: 9810601282 , rknco19@gmail.com

Job Title: Collections/Recovery Agent Location: Sector 1, Noida Experience: 0–3 Years (Candidates from Soft or Hard Recovery preferred) Salary: ₹15,000 – ₹18,000 per month Joining: Immediate Joiners Only Resume To: Sheetal.Kumari@scorchersservices.com About the Role: We are hiring Collections/Recovery Agents to join our growing team in Noida. This role is ideal for individuals with a background in soft recovery (reminder/follow-up calling) or hard recovery (field/legal escalations), or for freshers willing to learn and grow in a performance-driven environment. Key Responsibilities: • Call customers to recover overdue payments on loans and credit products. • Handle both soft recovery (early-stage collections) or hard recovery (escalated or legal cases). • Maintain accurate call records and update CRM tools. • Follow RBI-compliant practices while interacting with customers. • Coordinate with team leads and legal team for high-risk or escalated accounts. • Meet daily/weekly recovery targets and share regular updates. Who Can Apply: • Freshers or professionals with 0–3 year of experience in collections/recovery. • Candidates from BPO, NBFC, Bank recovery, or DRA/non-DRA calling backgrounds. • Exposure to soft recovery (reminder/follow-up calls) or hard recovery (field, legal) processes preferred. • Good communication, negotiation, and follow-up skills. • Comfortable working under targets and pressure. Perks & Benefits: • Training provided for freshers. • Opportunity to work on diversified portfolios. • Incentives based on performance. • Professional growth in the financial domain. To Apply: Send your CV to Sheetal.Kumari@scorchersservices.com Subject Line: Application for Collections/Recovery Agent – Noida

Need DRA Certified staff for credit card collection. Should have knowledge of field work and must have DRA CERTIFICATE.

Should have an knowledge about banking for EMI Collections domain Need to go for a field to visit the customer's place until payment gets collected from customers Bike is mandatory DRA is required Location: Ambattur, Villivakkam, Triplicane, ECR, Alandur, Maduravoyal, Guindy & Tambaram Venue Details: ENet Life Media - Tech Pvt Ltd No:39/31, S2-1A, Swathi Apartments, 10th Avenue, Ashok Nagar, Chennai - 600083

Responsibilities Should be able to understand HLD / LLD for the CSD/DRA node. Should be able to perform integration ,deploy and upgrade of the CSD/DRA. Should be willing to travel as per the business requirements. Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of CnDRA/SEP/SEPP/SCP/BSF/DRA/DEA CSD nodes. Deployment Experience on VNF/CNF Knowledge of 4G,5G, IMS & GSM call flows with all the protocols. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of Diameter,LDAP,, Wireshark, Linux, Telco Cloud/Kubenetes/Dockers Basic knowledge of IP domain. Basic scripting language expertise (Shell script, PERL). Sound understanding ofCall flow 4G/5G Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. Working knowledge of UNIX shell scripting (bash, perl). Working knowledge of Windows, and UNIX/LINUX Operating Systems End-to-End work experience of solution design, verification & deployment. VNF/CNF/Openstack/Openshift exposure is added advantage Qualifications btech Range of Year Experience-Min Year 5 Range of Year Experience-Max Year 12

Responsibilities Should be able to understand HLD / LLD for the CSD/DRA node. Should be able to perform integration ,deploy and upgrade of the CSD/DRA. Should be willing to travel as per the business requirements. Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of CnDRA/SEP/SEPP/SCP/BSF/DRA/DEA CSD nodes. Deployment Experience on VNF/CNF Knowledge of 4G,5G, IMS & GSM call flows with all the protocols. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of Diameter,LDAP,, Wireshark, Linux, Telco Cloud/Kubenetes/Dockers Basic knowledge of IP domain. Basic scripting language expertise (Shell script, PERL). Sound understanding ofCall flow 4G/5G Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. Working knowledge of UNIX shell scripting (bash, perl). Working knowledge of Windows, and UNIX/LINUX Operating Systems End-to-End work experience of solution design, verification & deployment. VNF/CNF/Openstack/Openshift exposure is added advantage. Responsibilities Should be able to understand HLD / LLD for the CSD/DRA node. Should be able to perform integration ,deploy and upgrade of the CSD/DRA. Should be willing to travel as per the business requirements. Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of CnDRA/SEP/SEPP/SCP/BSF/DRA/DEA CSD nodes. Deployment Experience on VNF/CNF Knowledge of 4G,5G, IMS & GSM call flows with all the protocols. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of Diameter,LDAP,, Wireshark, Linux, Telco Cloud/Kubenetes/Dockers Basic knowledge of IP domain. Basic scripting language expertise (Shell script, PERL). Sound understanding ofCall flow 4G/5G Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. Working knowledge of UNIX shell scripting (bash, perl). Working knowledge of Windows, and UNIX/LINUX Operating Systems End-to-End work experience of solution design, verification & deployment. VNF/CNF/Openstack/Openshift exposure is added advantage. Qualifications btech/ECE Range of Year Experience-Min Year 3 Range of Year Experience-Max Year 8

Job Description As Technical Solution Manager, you will bridge customer dreams and Nokia’s technology. You will provide world-class support for internal and external customers, shaping high-level architectures, delivering optimized solutions, and ensuring excellence in offering materials like Statements of Compliance, configurations, pricing, and solution descriptions. Your expertise in 4G/5G Core Solutions, Vo5G, VoNR, VoLTE, and a deep understanding of cloud technologies (Kubernetes, Containers, Public Cloud, Data Center Design) will empower you to create future-ready CSP solutions. You’ll collaborate with global teams, synchronize technical requirements, lead RFX responses, and continuously drive knowledge sharing across the organization. How You Will Contribute And What You Will Learn Provide presales support for internal and external Nokia customers, ensuring high-quality engagement and delivery. Contribute to solution development by preparing offer materials such as Statements of Compliance, configurations, pricing, and solution descriptions. Design high-level architecture and product alignment to best fit customer requirements and proposed solutions. Recommend optimized technical solutions based on an in-depth understanding of customer needs and industry standards. Maintain a strong grasp of telecom operators and the broader telecom market landscape. Collaborate effectively with global teams and stakeholders, demonstrating strong communication and networking skills. Participate in RFX processes, including BoQ, TSD creation, quality reviews, and feature requirement discussions with product and market experts. Support cross-functional alignment on technical solutions, contribute to traffic profiling, and finalize CNF/VNF sheets across involved products. Key Skills And Experience You have: Bachelor’s, Master’s, or equivalent degree in Engineering or related field, with 9–15 years of relevant experience in the Telecom field Expertise in 4G and 5G Core Network solutions, with deep knowledge of 3GPP and IETF specifications Proven experience with end-to-end Vo5G, VoNR, and VoLTE deployments, including components such as HSS, HLR, EIR, MNP, DRA, AAA, MME, AMF, SMF, PGW, SCP, BSF, and PCRF Hands-on experience as a system integrator with subject matter expertise in CSCF, TAS, SBC, MRF, ENUM, and OpenShift platform Strong grasp of communication protocols such as SIP, Diameter, and HTTP/2.0 It would be nice if you also had: In-depth understanding of cloud technologies, including Kubernetes, containers, orchestration, public cloud infrastructure, and data center design Certification in OpenShift, AWS, and GCP About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. Show more Show less

Company Description Baroda Global Shared Services Ltd (BGSS) is a state-of-the-art center located in GIFT city, Gandhinagar, and is a subsidiary of Bank of Baroda. BGSS specializes in handling high volumes of major processes across the Bank, with a focus on standardizing processes and ensuring timely and accurate operations while maintaining regulatory compliance. Role Description This is a full-time on-site role for an Assistant Manager - BPO Operations (Collection Process) at BGSSL located in Vadodara. The Assistant Manager will be responsible for day-to-day operations management, business process improvement, and communication within the collection process. Job details Job location: Vadodara (GJ) Position: Assistant Manager - Operations (Collection Process) Job type: Permanent Work Mode: Work From Office Salary: Upto Rs.5 LPA Job description Supervise, coach and develop team of associates to ensure efficiency of the department, satisfaction of customers and clients, and to maximize team performance Actively manage performance; identify training needs and provide post-training support Distribute assignments and coordinate work activities Perform other leadership duties such as ensuring time worked is approved and entered on time, performance reviews are conducted and new staff are recruited on time Engage with Internal & external stakeholders to improve quality of service on Cost, Quality, & Turn Around Time Design and implement operational strategies to drive growth, improve customer satisfaction, and maximize operational efficiency Collect, analyse, and interpret data to identify key performance indicators (KPIs) and measure operational effectiveness Desired candidate profile BPO Operations Management Analytical Skills Business Process Improvement Strong Communication skills Team handling Problem Solving Attrition control Shrinkage control Good hands-on experience in Microsoft Excel and Microsoft PowerPoint Experience: 4-6 years of experience in BPO Operations as Asst. Manager / Sr. Team Lead Min. 1 year experience in Collection (Debt Recovery) process as Asst. Manager / Sr. Team Lead In depth experience in managing tele collection in Mortgage/Unsecured/MSME loans collections. Education: Any Graduate / Post Graduate Debt Recovery Agent Certification (DRA) is mandatory Ready to relocate to Vadodara and WFO Interested candidates can mail their updated resumes to: harshavardhan.date@bgss.in & kapil.gautam@bgss.in Contact : +91 265 2611804 / 06 Regards, HR Team - BGSSL Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI Show more Show less

telcallng excutive / collection recovery /debt recovery /only office Experience: Fresher and experience The offered salary upto 20k + incentives both male and female DRA Certificate is added advantage Locations: Kodambakkam, near railway station , and meenaksi college chennai Interested candidates can call or send your resume to 9940559529(Whatsapp).

Looking for female tellecalers for Credit cards / Loans recovery for banking and financial services with a minimum experience of 2 year having DRA certificate (DRA exam passed candidates only) hiring for the job profile of Debt Recovery tellecalers at Hyderabad in Hyderabad locality. Kindly go through the FAQs below to get all answers related to the given job. Ans. You can expect a minimum salary of 15000 INR and can go up to 25000 INR. The salary offered will depend on your skills, experience and performance in the interview.