473 Dra Jobs

Job description We are pleased to announce that Dr. Aravind's IVF Fertility & Pregnancy Centre is currently seeking a highly motivated and experiences Male branch head to join our dynamic team. Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence. Ensure smooth functioning of all healthcare operations in the assigned hospital. Managing the hospital policies and procedures, ensuring that best practices are followed. Leading and implementing change management initiatives to ensure successful implementation of new processes and procedures. Managing and supervising operational teams to ensure efficient and effective execution of daily tasks and activities. Coordinate with doctors, nurses and other hospital staff to ensure smooth operations. Handling the revenue of the hospital. Conduct Medical Camps, Canvasing, Digital camps, Marketing activities, Doctor Referrals, Patient leads management Work as DRA and manage Doctor referal team Manage budgets and resources to achieve operations goals. Should be willing to travel. Education: UG or PG Experience: 3 to 5years Salary: 25K to 30K Work Time: 9am to 7pm Location: Vellore, Kanchipuram, Tiruvallur Training location will be Coimbatore for 1 month with Accommodation. Contact No: 892576987 Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person

Roles and Responsibilities Manage a team (FOS) responsible for collections, ensuring timely recovery of outstanding debts. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Oversee loan collection processes, including credit control, payment recovery, and debt recovery operations. Handle customer queries related to loan disbursements, interest calculations, and other financial matters. Analyze data to identify trends and areas for improvement in the collections process. Job Type: Full-time Benefits: Health insurance Leave encashment Paid sick time Application Question(s): What is your current CTC in Lacs per annum? Do you have DRA Certificate? Do you have prior work experience into Loan Recovery? Work Location: In person

Basically hamare yahan par Axis bank ka collections department hai yahan par late emi aur bouncing charges collect kiye jaate hai Salary Criteria : 10 k to 20 k Plus Incentives Contact No : 8929002430 / 9891872139 Office Timing : 9 30 to 6 30 DRA / Non DRA Fresher / Experience Both Apply Job Type: Full-time Pay: ₹9,630.29 - ₹16,500.00 per month Language: Hindi (Preferred) Work Location: In person

Basically hamare yahan par Axis bank ka collections department hai yahan par late emi aur bouncing charges collect kiye jaate hai Salary Criteria : 10 k to 20 k Plus Incentives Contact No : 8929002430 / 9891872139 Office Timing : 9 30 to 6 30 DRA / Non DRA Both Apply Fresher / Experience Both Apply Job Type: Full-time Pay: ₹10,303.34 - ₹16,500.00 per month Work Location: In person

Company Description Allset Business Solutions, located in Chennai, Tamil Nadu, India, provides voice process services to banks. Allset specializes in managing banking processes and is currently hiring for multiple languages including Kannada, Hindi, Telugu, Tamil, English, and Malayalam. We aim to deliver efficient and effective solutions to banking clients. Role Description This is a full-time, on-site role for a DRA Certified Collection Agent located in Thane. The Collection Agent will be responsible for managing and executing debt collections, communicating with customers, and providing excellent customer service. This role involves ensuring timely cash collection and handling finance-related tasks in compliance with regulatory standards. Qualifications Debt Collection and Cash Collection skills Strong Communication and Customer Service skills Basic understanding of Finance Excellent problem-solving and negotiation skills Ability to work on-site in Thane DRA Certification is required Proficiency in one or more of the following languages: Kannada, Hindi, Telugu, Tamil, English, Malayalam High school diploma or higher

Requirement for (DRA Certified ) DEBT RECOVERY AGENTS SBI,HDFC, YES BANK & Kotak Mahindra Ltd. Roles and responsibilities: Monitoring accounts to identify overdue payments. Make contact with existing clients and negotiate payment arrangements for payment of overdues. Keeping accurate records and reporting on collection activity. Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel. Ensure deposits and banking of cash/cheque collected done as per process and timely fixed. Monitor accounts to identify outstanding debts. Investigate historical data for each debt or bill. Find and contact clients to ask about their overdue payments. Take actions to encourage timely debt payments. Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections.dentify overdue payments. Make contact with existing clients and negotiate payment arrangements for payment of overdues. Keeping accurate records and reporting on collection activity. Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel. Ensure deposits and banking of cash/cheque collected done as per process and timely fixed. Monitor accounts to identify outstanding debts. Investigate historical data for each debt or bill. Find and contact clients to ask about their overdue payments. Take actions to encourage timely debt payments. Job Types: Full-time, Part-time, Permanent Pay: ₹10,000.00 - ₹38,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund License/Certification: DRA Certification (Preferred) Work Location: In person

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Job Title: Collection Executive Location: [Laxmi Nagar , Delhi} Experience: 2–3 years Industry: Banking / NPA / Right Off / Recovery Process Job Description: We are looking for a motivated Collection Executive to manage and recover outstanding dues from customers. The role involves follow-up calls, and maintaining proper Emi of collections. Key Responsibilities: Contact customers to remind them of outstanding payments. Maintain accurate records of all recovery efforts. Resolve customer queries regarding payments or dues. Requirements: 12th Pass / Graduate Good communication and negotiation skills Salary: 10k to 18 k + Incentives Working Days: 6 Days a Week Job Type: Full-time DRA - Non DRA REQUIRED Contact No : 8929002430 Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person

Call 0–1 bucket customers for EMI recovery Follow up via call/SMS/email Guide repayment & escalate NPAs Update CRM, meet targets Must-Have: 1+ yr in collections (Fintech/NBFC) Graduate, Hindi proficiency CRM & NPA knowledge | DRA preferred Role: Collection Executive / Officer Industry Type: FinTech / Payments Employment Type: Full Time, Permanent UG: Any Graduate Key Skills highlighted with ‘‘ are preferred key skills Payment Collection Telecalling ,Debt Recovery ,Payment Recovery, Loan Recovery, Recovery Credit Collection Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person

Urgent Hiring for Tele-caller for Banking loan recovery process. requirement Fixed salary+inentive. candidates should be DRA certified. walking interview kindly carry your updated cv adhar & dra certificate. Job Type: Full-time Pay: ₹11,000.00 - ₹13,000.00 per month Job Type: Full-time Pay: ₹11,000.00 - ₹13,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

WE ARE A START-UP COMPANY WHEREIN WE ARE HIRING YOU TO MAKE OUTBOUND CALLS TO ASSIST AND COLLABARATE WITH CUSTOMERS FOR CUSTOMERS TO MAKE THEIR PAYMENTS AS PER LOAN AGREEMENT EXECUTED Experience MINIMUM 1 YEARS EXPERIENCE IN DOMESTIC OR INTERNATIONAL CALL CENTER IN PERSONAL LOANS, CREDIT CARD, SHORT TERM LOAN, DIGITAL LOAN, HOME LOAN Or INSURANCE IN COLLECTIONS TEAM. P.N. - We are specifically looking for executives having minimum 6 months of Collection experience and DRA certified is must.

The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction

Summary HA (Health Authority) submissions and regulatory compliances for New Drugs, Line extension, additional indication, production transfer, site registration, renewal, CMC, PI, PSUR to ensure business continuity and support clinical trial projects under GDO and need-based support to other regulatory projects in CPO India. To oversee and drive compliance activities within CPO and ensuring maintenance of the same as per stipulated timeline. About The Role Key Responsibilities Compilation and HA submissions of New Drug applications, Line extensions, additional indications along with the site registrations, renewals and production transfer applications for Novartis Pharma products and demonstrate independent working with minimum supervision from manager. Compilation and HA submission of Clinical Trial Application (CTA) dossiers for GDO projects as per defined timelines along with their compliance activities Novartis India Public Affairs for monitoring progress to take next actions steps as appropriate in consultation with RA, GDD Manager/ Head. For assigned TAs support in developing and implement regulatory strategy for pipeline products and flawless execution of agreed strategy. Expedite launches for early access & benefits to India patient. Assist managers to design strategies to handle critical applications like legal entity name change of foreign sites, change in Indian agent, warehouse transfers, production transfers, BRS changes etc. to ensure no gap in supplies of essential medicines. Maintenance of compliance activities like PSUR, Post approval changes like CMCs and pack insert updates of drug products and their HA submissions. Maintenance of on-going CT projects: Independently, ensure various regulatory compliances related to the clinical trial projects from submission to study completion. Timely review and approval of commercial and clinical applications as and when required. Interact with local SSO group for finalization of texts related to clinical trial consignment labels / licenses and ensuring that the same are implemented for timely and smooth clearance of clinical trial materials. Review of protocol, investigator brochure, IMPD documents and entire clinical trial package and co- ordinate with local GDO group to ensure completeness for timely HA submission. Responsible for cross-functional coordination (with Legal, Local SSO, Public Affairs) regarding obtaining/ renewal of approvals/licenses as applicable of the CT projects. Provide need-based training/information/guidance on regulatory requirements/ updated regulations to associates and stakeholders and as requested by Manager, RA, GDD /Head. Independently track, maintain stipulated regulatory requirements /updates regarding the said projects to HA, pre and post submission phase. Assist Head / Manager, RA, GDD for regulatory intelligence; as appropriate. People management - Guiding/coaching/mentoring RA Executives and resolving their queries. active participation in cross-functional meetings such as namely Supply Chain Meeting, Global CMC & PIE for impactful collaboration. Co-ordinate with stakeholders for SEC presentations and timely response to HA queries. Process improvements: Proactively identify areas of improvement with regards to local compliance and work closely with CPO DRA colleagues and PIE Leads to address them. Ensure maintenance of DRA Regulatory database: May act as DRAGON and CCex Superuser and Single Point of Contact for all CPO DRA compliance activities as assigned by CPO DRA Head. Ensure correct and timely DRA Regulatory database entries e.g. DRAGON, CCex, etc. Audit/inspections: Support the development of DRA related CAPAs to address audit/inspection findings and follow-up on timely closure of the CAPAs. Manage deviations and related CAPAs: Oversight of out-of-compliance cases in CPO/cluster, tracking of cases, identification of root causes and solutions. Ensure implementation of corrective action and evaluate effectiveness from time to time. Collaborates with DRA CPO Head and CPO QA to improve efficiency and functionality and maintain CPO compliance. Minimum Requirements A degree in pharmacy, health discipline or life sciences (minimum) A post-graduate degree in pharmacy, health discipline or life sciences (desirable). Fluent in both written and spoken English 3-5y in relevant RA role commensurate with Indian regulatory scenario in multi- national companies Experience of working cross-functionally –both local and with HQ/overseas Good communication skills Inter-personal skills Appropriate IT literacy- Microsoft excel, word, PowerPoint, Outlook, Edge etc. Why Novartis Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards Commitment To Diversity And Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. 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Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential threats to an organisation's security, as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital infrastructure. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities Configuring and managing monitoring tools deployed in SOC such as SIEM, UBA, NBA, DAM, DRA, PCAP, VA, SOAR, TIP, IMT (Incident Management Tool) and underlying SOC IT infrastructure to ensure their effectiveness. The broad outline of the activities involved for the contract period: - Optimized deployment architecture & implementation Configuration maintenance Asset list management for SOC perspective Data & log source management Performance & Health Monitoring License optimization & capacity planning Tool Administration, user & role management Reporting of SOC Audit and Compliance Managing DR BCP Drill Upkeeping the availability of the SOC tools Version management of the deployed tools. Cyber Drills & Simulations Mandatory Skill Sets Mandatory (Any-one): - Certified SOC Analyst (EC-Council), Computer Hacking Forensic Investigator (EC-Council), Certified Ethical Hacker (EC-Council), CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent. Product Certifications (Preferred): - Product Certifications on SOC Security Tools such as SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc. Preferred Skill Sets L1 - Minimum 2 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/ Vulnerability Management/ SOC platform management/ Automation/Asset Integration/ Threat Intel Management /Threat Hunting. L2 - Minimum 4 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/Vulnerability Management/ SOC platform management/ Automation/ Asset Integration/ Threat Intel Management/Threat Hunting. Years Of Experience Required 4+ Education Qualification I. B.E / B. Tech in: a) Cyber Security Computer Science/Computer Science & Engineering b) Information Technology/ Software Engineering/ c) Electronics & Communications Engineering d) Or equivalent degree in relevant discipline II. MCA or BCA or M.Tech / M.Sc/ B.Sc in: a) Computer Science b) Information Technology c) Electronic & Communications Engineering Shift Availability :On-Site-16X7 Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Platform Support Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Cloud Security, Communication, Conducting Research, Creativity, Cyber Defense, Cyber Threat Intelligence, Embracing Change, Emotional Regulation, Empathy, Encryption, Inclusion, Information Security, Intellectual Curiosity, Intelligence Analysis, Intelligence Report, Intrusion Detection, Intrusion Detection System (IDS), IT Operations, Learning Agility, Malware Analysis, Malware Detection Tools {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Line of Service Advisory Industry/Sector Not Applicable Specialism Oracle Management Level Associate Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential threats to an organisation's security, as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital infrastructure. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities Configuring and managing monitoring tools deployed in SOC such as SIEM, UBA, NBA, DAM, DRA, PCAP, VA, SOAR, TIP, IMT (Incident Management Tool) and underlying SOC IT infrastructure to ensure their effectiveness. The broad outline of the activities involved for the contract period: - Optimized deployment architecture & implementation Configuration maintenance Asset list management for SOC perspective Data & log source management Performance & Health Monitoring License optimization & capacity planning Tool Administration, user & role management Reporting of SOC Audit and Compliance Managing DR BCP Drill Upkeeping the availability of the SOC tools Version management of the deployed tools. Cyber Drills & Simulations Mandatory Skill Sets Mandatory (Any-one): - Certified SOC Analyst (EC-Council), Computer Hacking Forensic Investigator (EC-Council), Certified Ethical Hacker (EC-Council), CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent. Product Certifications (Preferred): - Product Certifications on SOC Security Tools such as SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc. Preferred Skill Sets L1 - Minimum 2 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/ Vulnerability Management/ SOC platform management/ Automation/Asset Integration/ Threat Intel Management /Threat Hunting. L2 - Minimum 4 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/Vulnerability Management/ SOC platform management/ Automation/ Asset Integration/ Threat Intel Management/Threat Hunting. Years Of Experience Required 4+ Education Qualification I. B.E / B. Tech in: a) Cyber Security Computer Science/Computer Science & Engineering b) Information Technology/ Software Engineering/ c) Electronics & Communications Engineering d) Or equivalent degree in relevant discipline II. MCA or BCA or M.Tech / M.Sc/ B.Sc in: a) Computer Science b) Information Technology c) Electronic & Communications Engineering Shift Availability :On-Site-16X Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Platform Management Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Cloud Security, Communication, Conducting Research, Cyber Defense, Cyber Threat Intelligence, Emotional Regulation, Empathy, Encryption, Inclusion, Information Security, Intellectual Curiosity, Intelligence Analysis, Intelligence Report, Intrusion Detection, Intrusion Detection System (IDS), IT Operations, Malware Analysis, Malware Detection Tools, Malware Intelligence Gathering, Malware Research, Malware Reverse Engineering, Malware Sandboxing {+ 11 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential threats to an organisation's security, as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital infrastructure. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities Configuring and managing monitoring tools deployed in SOC such as SIEM, UBA, NBA, DAM, DRA, PCAP, VA, SOAR, TIP, IMT (Incident Management Tool) and underlying SOC IT infrastructure to ensure their effectiveness. The broad outline of the activities involved for the contract period: - Optimized deployment architecture & implementation Configuration maintenance Asset list management for SOC perspective Data & log source management Performance & Health Monitoring License optimization & capacity planning Tool Administration, user & role management Reporting of SOC Audit and Compliance Managing DR BCP Drill Upkeeping the availability of the SOC tools Version management of the deployed tools. Cyber Drills & Simulations Mandatory Skill Sets Mandatory (Any-one): - Certified SOC Analyst (EC-Council), Computer Hacking Forensic Investigator (EC-Council), Certified Ethical Hacker (EC-Council), CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent. Product Certifications (Preferred): - Product Certifications on SOC Security Tools such as SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc. Preferred Skill Sets L1 - Minimum 2 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/ Vulnerability Management/ SOC platform management/ Automation/Asset Integration/ Threat Intel Management /Threat Hunting. L2 - Minimum 4 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/Vulnerability Management/ SOC platform management/ Automation/ Asset Integration/ Threat Intel Management/Threat Hunting. Years Of Experience Required 4+ Education Qualification I. B.E / B. Tech in: a) Cyber Security Computer Science/Computer Science & Engineering b) Information Technology/ Software Engineering/ c) Electronics & Communications Engineering d) Or equivalent degree in relevant discipline II. MCA or BCA or M.Tech / M.Sc/ B.Sc in: a) Computer Science b) Information Technology c) Electronic & Communications Engineering Shift Availability :On-Site-16X7 Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Platform Management Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Cloud Security, Communication, Conducting Research, Cyber Defense, Cyber Threat Intelligence, Emotional Regulation, Empathy, Encryption, Inclusion, Information Security, Intellectual Curiosity, Intelligence Analysis, Intelligence Report, Intrusion Detection, Intrusion Detection System (IDS), IT Operations, Malware Analysis, Malware Detection Tools, Malware Intelligence Gathering, Malware Research, Malware Reverse Engineering, Malware Sandboxing {+ 11 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Make or receive calls to assist customers with inquiries, complaints, or purchases. Maintain detailed records of interactions and escalate unresolved issues. Deliver excellent customer service while meeting performance metrics. need candidate who have DRA Certification preferable and banking industry . Bucket & writoff All portfolio ICICI bank

Wanted DRA certified telecallers for collection process

Plan and execute daily field visits to follow up with delinquent customers. Visit & Negotiate on high poss cases, settlements, Track PTP, Prepare DPR, FOS allocation visit Planning & tracking. Coordinate with the TC & FOS for escalated recovery

Designation: Collection Supervisor / Team Leader Job Description Responsible for driving the multi due stage portfolio performance, aligned to the operating plan across PAN India locations, through a team of Field Executives and Tele Callers Motivation and maintaining minimal attrition for team FOS & Tele caller aligned to respective zone to drive consistency in performance Manage Collection efficiencies/ Resolution/ Product of flows/ Settlement / Formulating collection strategies for the state basis market dynamics, portfolio spread/segmentation and business requirements Compliance Ensure compliance with business policy, collections procedures and audit requirements Monitor compliance and audit requirements with down team during location visit Measures of Success (Define the Outcomes expected of the role) Compliance score Skills set required - Should possess strong execution skills along with ability to identify root causes of problems; generate and evaluate alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions - Strong team management skills. - Well versed in MS-Excel. - Forecasting skills - Good communication and interpersonal skills with evidence of teamwork and collaboration - Excellent listening, problem solving, analytical skills and Conflict management skills Must Have Qualification Graduate Degree or equivalent educational qualifications Loans and Credit Card knowledge along with good understanding of Collection Processes Relevant Experience in the field. 1. Team Leader - Minimum 1-2 Year Required in Collection Process. 2. Collection Supervisor - Minimum 2-3 Years Required in Collection Process. * 3-4 years Team management experience in Collections. Preferred Industry: Loan / Credit Card / Banking Collections Employment Type: Full Time, Permanent Education: Any Graduate / Postgraduate Job Type: Full-time Salary: Negotiable Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus License/Certification: DRA (Debt Recovery Agent) Certificate (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person