Assistant Manager - National Accounts (AMC & Revamp Sales)

Responsibilities

Primary responsibility of a key account manager is to enhance AMC + retrofit business and customer delight of existing and new Key accounts… and then supported with the listed below additional responsibilities:

• Building and maintaining relationships:

  Establishing strong, trust-based relationships with key clients to ensure satisfaction and retention.

• Business Development

  : Identifying new business opportunities and potential clients within the target market segments. This includes prospecting, networking, and building relationships to expand the client base.

• Client Acquisition

  : Leading the process of acquiring new clients by presenting the company's investment products and services effectively. This involves understanding client needs, conducting presentations, and negotiating terms to secure new accounts.

• Relationship Management

  : Building and maintaining strong relationships with existing clients to ensure satisfaction, retention, and potentially upselling additional products or services.

• Sales Strategy Development

  : Developing and implementing sales strategies and tactics to achieve sales targets and objectives set by the company. This includes setting sales goals, forecasting sales projections, and monitoring performance metrics.

• Cross-functional collaboration

  : Working closely with sales, marketing, customer support, and other departments to meet client needs effectively.

• Negotiation and contract management:

  Handling negotiations, contracts, and pricing discussions to maximize profitability while maintaining client satisfaction.

• Forecasting and reporting:

  Forecasting sales and revenue targets from key accounts and providing regular reports to management on account status and performance.

• Problem-solving:

  Addressing any issues or concerns raised by key clients promptly and effectively, acting as the main point of contact for conflict resolution.

• Customer advocacy:

  Acting as a customer advocate within the company, ensuring that client feedback is heard and acted upon to continuously improve products and services.

• Risk management:

  Identifying potential risks within key accounts and developing strategies to mitigate them, ensuring long-term stability and growth.

Qualifications

Diploma / B.E / B.Tech