Assistant manager - Learning and Development

Assistant Manager – Learning & Development

identify skill gaps

Key Responsibilities

• Partner with leadership and business teams to

  assess skill requirements

  , especially in tech and product teams, and create learning solutions aligned with organizational goals.
• Design, implement, and track

  end-to-end learning programs

  including technical onboarding, role-based capability development, and leadership upskilling.
• Deliver or coordinate

  training on IT systems, tools, platforms, process changes

  , and compliance, ensuring learners understand and adopt technology with confidence.
• Drive

  digital adoption and LMS-led learning

  , ensuring courses are launched, tracked, and continuously improved through feedback and data.
• Lead

  training needs analysis (TNA)

  across teams and convert findings into structured learning plans and content strategies.
• Own the

  program management

  of L&D initiatives, including session design, stakeholder alignment, vendor coordination, budget usage, and outcome tracking.
• Apply models like

  Kirkpatrick’s or ROI frameworks

  to evaluate training effectiveness and recommend improvements.
• Create, curate, and manage a library of internal technical and behavioral learning content.
• Mentor internal trainers, build knowledge champions, and create scalable train-the-trainer models for tech and process rollouts.

Required Skills & Experience

• 5–8 years of strong L&D experience

  , preferably in

  IT services, product companies, or high-growth tech environments

  .
• Proven capability in

  planning, implementing, and driving technical or IT tool/process-based training

  (beyond soft skills).
• Strong understanding of

  instructional design frameworks

  (ADDIE, SAM) and adult learning principles.
• Experience in working with LMS platforms (Cornerstone, SuccessFactors, Moodle, etc.).
• Ability to

  collaborate cross-functionally

  with engineering, operations, HR, and leadership teams.
• Demonstrated ability to manage

  end-to-end training lifecycles

  , from need identification to content delivery and impact measurement.
• Excellent communication, facilitation, and stakeholder management skills.
• Comfortable working with

  digital tools

  , performance data, and insights to influence decisions.

Preferred Qualifications

• Bachelor's degree required;

  background in HR, Business, IT, or a technical domain is a plus

  .
• Certifications in

  L&D, Instructional Design, TTT, or Learning Analytics

  are an advantage.
• Exposure to

  enterprise software, digital transformation, agile learning

  , or

  IT onboarding frameworks

  is desirable.

Who Should Apply

This role is ideal for professionals who:

• Have delivered or managed

  IT/tech-enabled learning programs

  .
• Go beyond coordination and are confident in

  owning L&D charters independently

  .
• Want to work in a

  fast-paced, transformation-focused environment

  where learning is tied directly to capability building and business results.