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Tata Communications
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Assistant Manager - IT Operations & Infrastructure

Assistant Manager - IT Operations & Infrastructure

Tata Communications

0 years

0 Lacs

Pune Maharashtra India

Posted:4 days ago| Platform:

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Skills Required

mobility collaboration security network management support vault recording resolve service patching iam onboarding sailpoint okta azure ldap audit authentication mfa provisioning saml oauth connect sap aws salesforce servicenow analyze compliance reporting

Work Mode

On-site

Job Type

Full Time

Job Description

About The Company

TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

PAM (Privileged Access Management) Support

Manage and maintain PAM solutions like CyberArk, BeyondTrust, Thycotic, or ARCON.
Troubleshoot privileged account access issues, credential vault failures, and session recording errors.
Administer password rotation policies, vault configurations, and privileged access workflows.
Implement least privilege access policies to secure critical assets.
Monitor and resolve PAM service outages, account lockouts, and access request failures.
Support PAM upgrades, patching, and integrations with ITSM tools.

IAM (Identity And Access Management) Administration

Manage user lifecycle processes (onboarding, role-based access control, deprovisioning) using IAM tools like SailPoint, Okta, Microsoft Entra ID (Azure AD), or ForgeRock.
Handle directory services administration (Active Directory, LDAP, Azure AD).
Support IAM workflows for access requests, approvals, and audit compliance.
Enforce multi-factor authentication (MFA) and adaptive access policies.
Troubleshoot identity sync issues, group policy enforcement, and account provisioning errors.

SSO (Single Sign-On) & Authentication Support

Support and manage SSO solutions using SAML, OAuth, OpenID Connect, and Kerberos.
Assist in configuring SSO for enterprise applications (SAP, Office 365, AWS, Salesforce, ServiceNow, etc.).
Troubleshoot authentication and federation issues across cloud and on-premises applications.
Collaborate with application teams to integrate new services into the SSO platform.
Monitor and analyze authentication logs, failed login attempts, and security threats.

Security & Compliance Support

Ensure compliance with IAM security policies, SOX, GDPR, and other regulatory standards.
Perform access reviews, audit reporting, and privilege usage monitoring.
Investigate and respond to IAM security incidents, policy violations, and unauthorized access attempts.
Work with security teams to implement role-based access control (RBAC) and zero-trust security models.

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