Deloitte US-India Communications – Assistant Manager

Creative writer and project manager – Business Communications, USI Growth and Purpose (G&P)
About the role
At Deloitte, we provide the opportunity to learn, connect, and collaborate with professionals across teams and around the world. As a professional with strong creative writing, content strategy, storytelling and communication skills, you will represent the voice of the organization, create impactful internal campaigns and work with other internal/global stakeholders to engage, inform and inspire our professionals. You will gain exposure to a variety of businesses and tools, partner with leads, and explore your creative potential, while developing your skills and your career. As a creative content writer and project manager in Business Communications, you will be responsible for driving/leading, project managing, executing, and measuring the various employee engagement campaigns, and other communication activities; in collaboration with the larger internal communications team, senior leadership, and internal stakeholders.

The work you’ll do

In this role, you will work closely with a team that loves to ideate, innovate, be creative and focus on impact for communication solutions across the organization. You will be expected to strategize, execute, and deliver on internal communications campaigns and be responsible for creating impactful content across various media and channels. You will also take on project management and be responsible for timely deliverables for self and team members part of the project. As an enabler who enhances the communication efforts, your work will include working with internal stakeholders, leaders, and collaborating with the larger internal communications and creative teams. You will bring your unique and informed perspectives to strategize, innovate, create and drive multiple impactful internal communications and employee engagement campaigns including but not limited to integrated campaigns, emails, newsletters, video scripts, audio podcasts, leadership messages, gamified solutions, and content for internal social channels and websites.

You will be responsible for the activities below in collaboration, coordination, and engagement between various teams along with supervising team members.
Key responsibilities

• Work closely with the content team lead and team members to develop, execute, and oversee communication strategies, creative campaigns, employee engagement communications and other media solutions (audio, video, digital) aligned to the stakeholder briefs.

Key requirements

• Ability to collaborate seamlessly across levels, teams and different stakeholder groups, including a diverse communications team, to develop impactful communication solutions that meet business needs.
• Foster integration across the communications campaigns in US India, USI G&P and the US teams, where applicable, to advance business objectives more effectively.
• Project plan and manage multiple communications simultaneously, adhering to timelines and quality.

• Leverage social and digital communication platforms like the intranet, Microsoft Teams, Viva Engage, audio/video channels, and social media to help drive the organization and individual service lines’ priorities
  and messages.
• Strategize, develop, lead the team and project manage multiple requests with ownership of project pipeline and execution, individually and with the support of team members.

The team

USI Communications is a team of professionals who specialize in Internal Communications, Public Relations and Communication Technology. This role is aligned with the Business Communications team that sits within USI Communications and is aligned with different businesses at Deloitte USI. The team reinforces the culture and brand of Deloitte internally and monitors our external reputation – intervening where necessary. They also play the role of a strategic and trusted business advisor for leaders and ensure that professionals are equipped with the right information in a timely manner to excel at work and enjoy well-being. Other priorities include creating an open and transparent environment for leadership communications, leveraging internal channels creatively, effectively disseminating information and measuring the impact of communications.
Qualifications required

• Post-graduate/Graduate degree in Communications/Journalism/Advertising/Marketing or English preferred.

• Overall 6-8 years of work experience with at least three years of relevant experience with a proven track record of delivering quality communications services to support the execution of branding and communication strategies of a large organization.
• Good command over the language, strong written and oral communications skills, proficient writing, storytelling, editing, and proofreading skills, with an emphasis on quickly developing high-quality content in alignment to business objectives, stakeholder briefs/requirements for use in various communications media, video and audio scripting, and other digital channels.
• Strong listening, attention to detail and analytical skills; efficient organizing, ideating, project management and stakeholder management skills with creative and agile problem-solving capabilities.
• Strong interpersonal traits, including confidence to interact with personnel at all levels, responsiveness, flexibility, initiative, decision making, conflict resolution, and tact.
• Intermediate skills working with Microsoft Office applications required. Familiarity with creative technology/software would be a plus.
• Ability to work with different teams and collaborate seamlessly on multiple projects with quick turnaround times, without compromising quality.
• Experience working in a global organization or large-scale communications projects, preferred.
• Familiarity with Chicago Manual of Style, AP Handbook or other editorial standards preferred.

• Hands-on experience with developing, managing and publishing creative content for audio, video and social media networks will be a plus.
• Experience with leading a team, people management and coaching skills preferred.

This role will be based out of Hyderabad.

Work timings: 11 a.m. – 8 p.m. (IST)

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