Job Title
Assistant Facility Manager - Technical
Location:
Chennai, TN
Department:
Facilities Management
Reports To:
Account Manager/Operations Manager
Role Overview
The Assistant Facility Manager will be responsible for supporting the Facility Manager in day-to-day operations of the site, ensuring smooth functioning of technical and soft services, managing Annual Maintenance Contracts (AMC), and overseeing administration and AO (Administrative Office) store management. The role requires strong technical knowledge, vendor management skills, and the ability to ensure compliance with safety and statutory norms.
Key Responsibilities
Facility Operations
- Support in managing day-to-day facility operations across technical, soft services, and administrative functions.
- Monitor and ensure preventive and corrective maintenance activities for all critical equipment (HVAC, DG sets, lifts, STP, WTP, electrical systems, etc.).
- Track and ensure compliance of statutory requirements, EHS norms, and client standards.
Annual Maintenance Contracts (AMC) Management
- Maintain and track all AMCs for technical equipment, housekeeping, security, pest control, landscaping, etc.
- Review AMC performance, adherence to scope of work, and service level agreements (SLA).
- Coordinate renewal, negotiation, and vendor evaluation for AMCs.
Technical Services
- Supervise technical team, ensure smooth functioning of utilities, and troubleshoot breakdowns.
- Support in energy management, asset lifecycle management, and critical equipment uptime.
- Maintain equipment history cards, checklists, and ensure 52-week PPM compliance.
AO Stores / Inventory Management
- Oversee AO store operations including receipt, issue, and stock maintenance of consumables and spares.
- Ensure proper documentation, stock verification, and material audits.
- Optimize inventory levels and coordinate with vendors for timely replenishment.
Vendor & Staff Management
- Coordinate with vendors, contractors, and service providers to ensure service quality.
- Supervise vendor staff and ensure compliance with site requirements.
- Support in manpower deployment, attendance tracking, and performance monitoring.
Reporting & Client Interaction
- Prepare MIS reports on facility operations, AMCs, energy usage, and cost optimization.
- Handle client escalations, ensure quick redressal of issues, and maintain high service standards.
- Support in budgeting, cost control, and financial tracking of facility operations.
Qualifications & Skills
- Bachelor’s degree/Diploma in Engineering (Electrical/Mechanical) preferred.
- 4–6 years of experience in facility management (telecom/IT/real estate industry preferred).
- Strong knowledge of technical services (HVAC, DG, STP, WTP, electrical systems).
- Experience in handling AMCs, vendor management, and inventory/stores.
- Good knowledge of MS Office, CAFM tools, and report preparation.
- Strong communication, negotiation, and team management skills.
INCO: “Cushman & Wakefield”