Area Service Manager

Job Title: Area Service Manager – Service Franchise Operations (PAN INDIA)
Number of Positions: 100Location: PAN India (Multiple Locations)---About UsAaps Resource Private Limited is expanding its nationwide service franchise network to deliver exceptional after-sales support in telecom, consumer durables, and home appliances. We are looking for highly driven Area Service Managers to lead and manage our franchise operations across India.---Key ResponsibilitiesEstablish, onboard, and manage service franchise partners in the assigned territory.Ensure smooth day-to-day operations of service centers, meeting turnaround time (TAT) and customer satisfaction KPIs.Monitor and improve service quality, process adherence, and customer feedback scores.Provide training and guidance to franchise teams on company service standards and protocols.Drive cost control, productivity improvements, and operational efficiency.Coordinate with OEMs, vendors, and internal departments for smooth operations.Analyze service data and prepare periodic reports for management review.Resolve escalations and ensure prompt closure of service-related issues.RequirementsExperience: 3–5 years in Service Operations within Telecom, Consumer Durables, or Appliances sector.Proven track record of managing multi-location service centers or franchises.Strong leadership, problem-solving, and customer-handling skills.Ability to travel extensively within the assigned region.Good communication and reporting skills.Proficiency in MS Office and service management tools.Employment TypeFull-timeCompensationAttractive package with performance-linked incentives.How to ApplySend your updated CV to hr@aapsresource.com with the subject line: Application – Area Service Manager (Your Location)