Posted:1 month ago|
Platform:
Work from Office
Full Time
Responsibilities:
Sales
o Ensure outlets attain monthly sales targets (Level 2).
o Ensure outlets attain daily sales targets.
o Coordinate with Store Manager on Store day-to-day operations.
o Product and Process knowledge.
Staffing
o Maintain
adequate staffing for operational outlets.
o Hiring
of sales team for new outlets.
o Monitoring
and evaluation of sales team.
Inventory
o Ensure
that the store maintain adequate stock requirements.
o Ensure
the system stock and physical stock at the store are the same.
Process Adherence
o Evaluate
adherence to SOP of sales team
o Evaluate
adherence to Sale Pitch of sales team
o Ensure
adherence to Store etiquette and at store timing.
o Ensure
compliance to all company policy
Customer Satisfaction
o Manage
and resolve escalations effectively.
o Ensuring
high level of customer satisfaction.
Stakeholder Management
o Manage
relationships with mall team.
o Manage
relationships HO Ops and Digital team.
o Manage
relationships with sales team.
o Report
all mall team stakeholder engagement in ASM App.
Marketing
o Manage
and implement sales & marketing strategies
o Support
store managers in Sales strategy execution
o Provide
inputs for growing brand recall
o Competitor
intelligence.
o Cross
branding and promotion.
o Plan
and execute promotional activities at outlet.
Business Development
o Identify
pipeline of potential outlets.
PIP
o Management
of employee in PIP
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