Posted:4 weeks ago| Platform:
Hybrid
Full Time
Objective :The incumbent will be responsible for driving sales and managing service operations within the assignedgeographical territory. The role involves developing business strategies, leading a team of sales and service professionals, and ensuring customer satisfaction Key Responsibilities : Sales and Business Responsibilities Achieve territory sales targets by promoting bio-medical equipment and services to hospitals, diagnostic centers, and healthcare facilities.Develop and maintain strong relationships with key decision-makers (doctors, hospital administrators, procurement teams).Identify new business opportunities, expand market reach, and increase sales revenue.Conduct market research to understand competitor strategies and customer needs.Prepare and execute sales forecasts and strategic plans for the assigned area.Develop and execute regional sales strategies to meet and exceed targets.Enhance sales productivity by coaching and mentoring sales representatives.Conduct joint field visits with sales executives to engage with healthcare professionals and drive performance. Customer Relationship Management and Sales/service Support:Develop new business channels aligned with Cyrix Healthcare’s expansion strategies.Build and maintain strong relationships with hospitals, clinics, healthcare providers, and medical distributors.Work closely with the Territory Sales Manager and sales team to enhance customer satisfaction and long- term retention.Ensure brand visibility and placement of medical products in key healthcare institutions.Ensure prompt after-sales service and support to maintain high customer satisfaction.Work closely with the service team to address technical issues and ensure proper maintenance of medical equipment.Resolve customer complaints and technical escalations in coordination with internal teams. Learning and Growth Responsibilities :Provide ongoing training and development for the sales team on medical product knowledge and industry standards.Lead, train, and mentor a team of Sales Executives and Service Engineers.Monitor team performance and provide constructive feedback to improve productivity.Conduct regular sales meetings, training programs, and performance reviews.Encourage a customer-centric approach within the team.Foster a culture of continuous learning and professional development within the medical sales team.
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