Area Manager - Retail (Sales Mumbai)

Location - Mumbai

About the Role

The Area Manager's responsibilities include delivering presentations to potential and existing customers, evaluating the performance of the sales team, and preparing concise sales reports. S/he needs to develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. S/he needs to maintain high store standards and conditions and foster a positive environment.

Key Responsibilities/What You Will Do

• Achieving financial objectives by preparing an annual budget, scheduling expenditures, analysing variances, initiating corrective actions.
• Identifying current and future customer requirements by establishing rapport with potential

and actual customers and other persons in a position to understand service requirements.

• Creating regional sales plans and quotas in alignment with business objectives
• Supporting Store Managers with day-to-day store operation
• Evaluating store and individual performances
• Ensuring availability of merchandise and services as per the desired standards.
• Formulating pricing policies by reviewing merchandising activities, determining additional

needed sales promotion, authorizing clearance sales, studying trends.

• Implementing security systems and measures.
• Ensuring the safety and cleanliness of the store
• Maintaining the stability and reputation of the store by complying with legal requirements.
• Determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Maintaining operations by initiating, coordinating, and enforcing program, operational, and

personnel policies and procedures.

• Contributing to team effort by accomplishing related results as needed.
• Ensuring high levels of customer satisfaction through excellent sales service
• Maintaining outstanding store condition and visual merchandising standards
• Training & mentoring the new hires

Qualifications & Skills/What You Need

• Bachelors Degree and at least 6-10 years of working experience in a relative field.
• Comfortable with presenting data and incorporating it into reporting across multiple levels of

the organization.

• Self-motivated and able to work as part of a team in a fast-paced environment with changing

priorities.

• Strategic, analytical and creative thinker; able to create and develop new methods for

Improvement.

• Goal orientated: ability to stay focused on delivering results.
• Strong interpersonal skills and the ability to work with individuals across all organizational

levels required.

• Willingness to assist other departments to develop solutions and metrics.

You will feel right at home with us if:

• You have strong communication and collaboration skills.
• You are passionate about pets and love innovating.