Area Manager

Locations: Kollam, Alappuzha, Calicut Region (Malappuram, Kozhikode, Waynad, Kannur)

Job Summary

Area Manager

3 to 5 years of retail experience

Key Responsibilities

1. Operational Excellence & Sales Performance

• Target Achievement:

  Take ownership of the P&L for the assigned area. Drive sales targets, KPIs, and profitability for all stores in the cluster.

• Store Standards:

  Ensure all stores adhere to company Standard Operating Procedures (SOPs), safety guidelines, and visual merchandising standards.

• Audits & Visits:

  Conduct regular, structured store visits to audit operations, identify gaps, and provide immediate coaching to Store Managers.

• Inventory Management:

  Oversee stock levels, manage replenishment coordination with the warehouse, and implement strategies to minimize shrinkage and stock loss.

2. Team Leadership & Development

• Management:

  Lead, mentor, and motivate a team of Store Managers and staff.

• Hiring & Training:

  Assist in the recruitment of store staff and identify training needs. Ensure new hires are properly onboarded and existing staff are upskilled.

• Performance Management:

  Conduct performance reviews, manage rostering efficiency to control labor costs, and handle disciplinary actions when necessary.

• Culture:

  Foster a positive, high-energy work environment that encourages retention and internal promotion.

3. Customer Experience

• Service Standards:

  Ensure a consistent, high-quality customer experience across all locations.

• Feedback Loop:

  Handle escalated customer complaints and analyze customer feedback to implement service improvements.

4. Reporting & Strategy

• Analysis:

  Analyze weekly and monthly sales reports to identify trends, best sellers, and underperforming categories.

• Feedback to HQ:

  Provide qualitative feedback to the buying/merchandising and marketing teams regarding local market trends and competitor activity.

Requirements & Qualifications

• 3 to 5 years of progressive experience

  in the retail industry.
• Must have proven

  store handling experience

• Education:

  Bachelors degree

Skills:

• Strong understanding of retail metrics (KPIs) and P&L management.
• Excellent leadership and conflict resolution skills.
• Proficiency in MS Office (Excel, PowerPoint) and Retail POS systems.

• Must be willing to travel

  extensively within the assigned territory

What We Offer

• Competitive salary (30000-38000) and performance-based incentives.
• Travel allowance
• Health insurance and benefits.
• Provident Fund

How to Apply

abhijith.s.v@vanitham.com

Job Types: Full-time, Permanent

Pay: 30,000.00 - 38,000.00 per month

Benefits:

• Health insurance
• Provident Fund